I am new at putting together digital photo albums. I gave Pixory a try this year and have been so happy. I created 3 different albums! The last was a very special gift to my daughter filled with many... See more
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I received my order but sadly it was damaged but the lovely people at Pixory, quickly came through with the goods. Promised with another reprint for my order so very EXCITED to see it. But with my damaged order, the photos looked so good so I’m excited for my new order to come! Thank you!

Reply from Pixory
I Love the product.
Customerservice is top. Very polite and quick. The process is easy

Reply from Pixory
I had a problem with my order that was really disappointing at first, but Pixory's customer service completely turned the experience around.
Their communication was outstanding from the beginning. They took the time to understand my situation, listened to my concerns, and came back with a fair and generous solution. It's clear they genuinely care about their customers and want to make things right.
The support I received was friendly, professional, and incredibly helpful throughout the entire process. Great customer service like this is hard to find these days, and it has definitely earned my trust.
I can highly recommend Pixory—not only for their products but also because they stand behind their customers when something doesn't go as planned.
Thanks Jeron and the team behind you.

Reply from Pixory
Customer service was great when I was struggling on the check out. They were quick to respond, very helpful and the books are such great quality. 10/10 would recommend.

Reply from Pixory
The communication between the buyer and the seller is excellent! They're super nice and they helped me solve the problem

Reply from Pixory
I had an amazing experience with Pixory! Their customer service was absolutely outstanding. The team was incredibly kind, responsive, and genuinely went above and beyond to help me.
They shipped my order much faster than I expected, and I truly appreciate all the effort they put into making sure everything was processed as quickly as possible. their support means a lot to me.
It’s rare to find a company that cares so much about its customers. Thank you for your professionalism, kindness, and dedication. I highly recommend Pixory to anyone looking for excellent products and exceptional customer service!

Reply from Pixory
Cannot fault them, I’m obsessed with my books and can’t wait to continue building my collection! I had a minor issue with a mark on the back of my book but when reached out to customer service they were very quick at responding and immediately sent me a replacement for free. Genuinely really appreciate this the service and the quality has been 10/10 experience

Reply from Pixory
I made this really cool photo album and wanted to give it 5/5 but then I wanted to buy and ship it to my home in Luxemburg and this country is not an option. Could you make sure it will be shipped in this country too. I know many friends who wanted to do the same and couldn't do it as well. There are many other countries that are not available, so please make sure that it can be shipped in these countries as well.
-Thanks

Reply from Pixory
Love the books they’re so pretty!! Good service and fast delivery

Reply from Pixory
They managed to restore my expired unfinished projects!

Reply from Pixory
Team was so helpful recovering my albums that I spent so much time on. So excited to have these on display in our home and have our daughter look through.

Reply from Pixory
Very fast response in email. Able to fix my problem quickly

Reply from Pixory
Ordered 4 books from pixory now which are always wonderful. Lovely presets to pick from and very easy to use and create lovely photo books with. Will continue to use them for future books. Reason for 4 instead of 5 stars is that once I did have an issue after I created my book it came empty but this was resolved with the amazing customer service team and one time I did have an issue with checkout but again resolved super quickly and efficiently. Would recommend trusting pixory to help create your photobooks !

Reply from Pixory
Everything was amazing but mostly customer service

Reply from Pixory
I ordered two travel books and one was perfect, but for the other, a couple of the pages had printed out green. However, pixory were incredible in sorting out the issue. After sending a message to customer service, I heard back from them not long after and they were very apologetic and understanding and actually cared about making sure I was happy. They were more than happy to send me a free recopy of the book. This was all done very quickly which I really appreciated. Although there was an issue, I can’t help but give a 5 star review as the customer service was amazing and the quality of the books are very good.

Reply from Pixory
I had such a great experience using Pixory to create custom travel magazines from our trips. The design process was easy to use, and I loved being able to turn our travel photos into something that feels like a real magazine instead of a traditional photo book. The finished magazines are such a unique keepsake and look amazing displayed on a coffee table.
When my order arrived, I noticed that a few of the photos didn't print as sharply as I expected. After reaching out to customer service, they quickly explained that some of the images I uploaded were lower resolution than what was recommended for print. They were incredibly helpful, guided me through replacing those photos with higher-quality versions, and even offered to reprint the magazines at no additional cost.
I would love if they made the stickers searchable so they are easier to find and I'm hoping they add more magazine layouts so I can make more travel magazines that have different layouts inside. Also, if I could copy different page layouts from one magazine to another that would be great since it takes time to customize them.
Overall, a great experience!

Reply from Pixory
They responded immediately to a tiny issue and was more than generous and kind. I have ordered a hard cover book and magazine both were exceptional.

Reply from Pixory
The albums have great quality and look really cute on the shelf. I’ve ordered 3 times (total of 7 albums) and have been very happy with them. I had some problems occurring which have also been fixed very quickly within 20 minutes from writing an email which doesn’t happen anywhere else! Amazing work for both the people creating the albums as well as the customer service team :) very pleased.

Reply from Pixory
Easy to use, very beautiful has lots of different designs to choose from

Reply from Pixory
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