Bought toilet siphon kit which turned out to be wrong. A credited note was raised and I was informed the money would be in my account in 3 to 5 working days. It turns out they hold my money for up t... See more
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See what reviewers are saying
Darwen branch critique in a nutshell: £8.26 for a basin waste seal kit when the exact same product is in the region of £2.90 at rival plumbing providers. The price I thought I'd heard is not what I p... See more
Many thanks to Joanne McGreevy at Morecambe Bathrooms in Plumbase Morecambe for all her help recently with our replacement bathroom Joanne’s knowledge and expertise is second to none when it comes... See more
Really helpful, friendly team at Plumbase limehouse. Went over and above to help me source a bathroom radiator that caused me a headache because it had so many requirements and stipulations. Nothin... See more
Company details
Information provided by various external sources
Leading national plumbers’ merchant supplying plumbing and heating products, boiler spares, bathrooms and renewables.
Contact info
BB8 8LD, Colne, United Kingdom
- plumbase.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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They gave all the advice I needed and…
They gave all the advice I needed and the parts.
Excellent service. Nice to be able to talk to someone face to face in these troubled times.
Brilliant service from the Lymington…
Brilliant service from the Lymington branch - thanks Drew!
Bad service
Bad service, went to collect a part from rochdale store after ordering online, it was the incorrect part, but guy at the store was mega rude, said I still had to take it and pay postage to return as online and stores are like different companies, bad bad service.
Amazing service
Amazing service, the guys at Plumbase are always happy to help!
Sub standard rubbish
Waited 3 weeks for delivery was told 3-5 days, sub standard trying to pass them selves off as trade quality, in my opinion no better than avarage diy store merchandise with an inflated price tag.
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