Very good service from the first contact. The following day the engineer called very promptly. Was very polite and dealt extremely quick with the problem less than a hour job done. No mess everywhere... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very easy to book our annual boiler service online. Plumbgas confirmed which engineer (George)would be attending and sent reminders. George let us know when he was on his way to us and arrived to the... See more
Company replied
Christmas Eve and my boiler stopped working. I called Plumbgas, thinking no way will this get sorted tonight, but the temperature was dropping fast and we’ve had a nightmare year re health issues. Any... See more
Company replied
Niall arrived on time to change the radiator in the bathroom,he started by draining the system to enable him to remove the old radiator and fit new one after which he topped the system back up and che... See more
Company replied
Company details
- Plumber
- Environment Renewable Natural Resources
- Gas engineer
- Gas installation service
- Central Heating Service
Written by the company
Plumbgas Services Limited Stafford is a trusted and experienced plumbing and heating company serving Stafford, UK. With a team of highly skilled and certified engineers, they specialize in providing top-quality heating solutions to both residential and commercial clients. Their comprehensive services include expert boiler installations, servicing, and repairs, as well as tailored boiler care plans to keep your heating system running efficiently year-round. They are MCS-certified specialists in heat pumps, offering energy-efficient alternatives for sustainable home heating. As accredited Heat Geek professionals, they bring industry-leading expertise to every project, ensuring optimal system performance and energy savings. Additional services include central heating installations and repairs, gas appliance installations and servicing, bathroom and kitchen plumbing, and emergency plumbing services. Using only high-quality materials and parts, they guarantee work of the highest standard. Plumbgas Services Limited Stafford is committed to reliable, efficient, and affordable heating solutions. Their friendly and knowledgeable engineers are always happy to answer questions and provide expert advice. Whether you need a new boiler, a heat pump installation, or urgent repairs, Plumbgas Services Limited Stafford is here to help. They offer competitive pricing and free, no-obligation quotes, so you can be sure you're getting the best value. For a professional and dependable plumbing and heating service in Stafford, contact Plumbgas Services Limited Stafford today.
Contact info
Plumbgas Services Limited, ST16 3BS, Stafford, United Kingdom
- 01785663990
- contact@plumbgas.services
- plumbgas.services
Excellent work done by Ryan Holmes of…
Excellent work done by Ryan Holmes of PlumGas. Attention to detail, quality of workmanship, neatness, etc., all done with care and pride. Couldn’t be more impressed. Friendly guy, taking time to explain the system and measures taken to improve. Very happy thank you
12 September 2024
Unprompted review
Reply from Plumbgas Services Limited
Thank you for your review, we look forward to working with you in the future.
Great service
Great service, friendly helpful staff. Reliable. Would recommend 👍🏻
12 September 2024
Unprompted review
Reply from Plumbgas Services Limited
Thank you for the 5 stars.
Highly recommend Plumbgas
Highly recommend Plumbgas. Their admin team are extremely efficient, texting yearly reminders when my boiler service is due. Communication and updates on engineers attendance is much appreciated. Ryan completed my service. He is pleasant, hard working, professional and polite. Diagnosed and fixed a fault on one of my rads in 5 mins. A pleasure to have in my home and a credit to the company! Thank you Ryan.
9 September 2024
Unprompted review
Reply from Plumbgas Services Limited
What a lovely review for Ryan and the team, hope we have renewed your faith in tradesmen !
I'm very happy with Plumbgas
I'm very happy with Plumbgas. They have just completed our annual boiler service. The engineer arrived on time and I was reminded in advance and kept well informed. I'm happy to recommend.
2 September 2024
Unprompted review
Reply from Plumbgas Services Limited
Thank you for taking the time to leave us a review. PlumbGas
Excellent communication
Arrived as communicated. Respectful of property. Neat pipe work. Always use Plumbgas for any plumbing needs/boiler servicing. Definitely recommend.
28 August 2024
Unprompted review
Reply from Plumbgas Services Limited
Thank you for the review, we will pass on to Ryan. The PlumbGas Team
The tap continues to run after it was…
The tap continues to run after it was switched off
14 August 2024
Reply from Plumbgas Services Limited
Good afternoon,
We are disappointed to see this review as we feel we offered you fair solutions to the natural occurrence that is happening with your tap.
When you raised this with us, we immediately referred this to our installation manager and Bristan, the tap manufacturer, for their clarification on the matter. It was diagnosed that what is happening with your tap is a standard process called capillary action which is a form of spout drainage. It is an occurrence which sees excess water being expelled from a product after use. The water is held within the product due to an imbalance of pressures. As these equalise the water will be released. The water can either exit the product slowly or with a forceful gush for a few seconds which is what is happening in your case. If there was an issue with the tap or the tap valves, the tap would continuously drip/leak. We offered to come back and fit you a new tap free of charge of a different style to see if this would suit you better, however you advised us that you had decided to keep the original tap and put up with the few seconds of excess water being expelled when you turn the tap off.
We feel we have been more than fair in our resolution, particularly as this relates to a natural occurrence rather than our workmanship.
If you would still like to proceed with trying a new tap, we are more than happy to extend this offer of fitting it for free. Please contact our office on 01785 663990 or via email contact@plumbgas.services.
Thank you for taking the time to leave us a review.
Very professional from enquiry to…
Very professional from enquiry to booking to work being carried out, Chris was very polite and informative throughout, this was our first time but will definitely be using for future services
20 August 2024
Unprompted review
Reply from Plumbgas Services Limited
Thank you for the lovely review for Chris we will pass it on, we look forward to working with you again.
Reliable and trustworthy company!
6 August 2024
Reply from Plumbgas Services Limited
Thank you for that lovely feedback!
Outstanding Performance
5 years of using plumb gas now. As always, Great service on my boiler a day early! Honest and clear about what the engineer was doing. See you next year!
15 August 2024
Unprompted review
Reply from Plumbgas Services Limited
Thank you for continuing to use our services :)
Plumbgas boiler service
Plumbgas kept me up to date with arrival time, and the service was very professional. All work completed in a timely manner and very tidy work when finished.
14 August 2024
Unprompted review
Reply from Plumbgas Services Limited
Thank you for the review, glad to hear you are happy with the service provided :)
They respond well to callouts and are…
They respond well to callouts and are always courteous and efficient.
5 August 2024
Reply from Plumbgas Services Limited
Thank you for the great feedback
Reply from Plumbgas Services Limited
Thank you for the lovely review, I will share with the team.
Boiler Srvice
Great service, polite and friendly, on time. Very helpful and gave good advice .
29 July 2024
Reply from Plumbgas Services Limited
Thank you for the lovely feedback, I will pass onto your engineer
I have used plumbgas for the last 3…
I have used plumbgas for the last 3 years for boiler service and a radiator replacement always ariive as arranged and the work is excellent I would recomend, great
5 August 2024
Reply from Plumbgas Services Limited
Thank you for being a loyal customer and for leaving such great feedback
Friendly and Professional
All work completed as expected and with a friendly and professional team
2 August 2024
Reply from Plumbgas Services Limited
Thank you for the 5 stars and feedback :)
Reply from Plumbgas Services Limited
Thank you for continuing to use our services year on year :)
Chris Ingles came with an assistant…
Chris Ingles came with an assistant and serviced my boiler and the Cylinder
Very professional and kept me informed all the time of each stage.
Very Happy with the service
5 August 2024
Unprompted review
Reply from Plumbgas Services Limited
Thank you for the 5 stars and lovely feedback, I will pass on to the engineers
Plumbgas are a plum draw.
Been using Plumbgas for a few years now. Easy to pre-book service, set prices and regular notifications to update etc. Engineers are always neat and professional. All in all a great company to work with.
7 August 2024
Unprompted review
Reply from Plumbgas Services Limited
Thank you very much for such great feedback and continuously using our services :)
Reply from Plumbgas Services Limited
Thank you for taking the time to leave us a review :)
Fairly priced and reliable.
Reliable local firm which places quality customer service at the heart of what it does. Friendly, polite and courteous qualified staff chosen for the jobs required well supported by the office admin team. Tracking engineer very useful so that everything can be ready for when he/she arrives and that saves customers and engineers valuable time.
24 July 2024
Reply from Plumbgas Services Limited
Thank you so much for a great review, I will pass this onto the whole team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.