Plumbgas Services Limited Reviews 286

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism, efficiency, and helpfulness of the staff. Many people appreciate the fair pricing and the clear communication regarding appointments and completed work. Reviewers frequently mention that technicians arrive on time, are respectful, and leave the work area clean and tidy. The staff, from the office team to the engineers, are often described as friendly, polite, and knowledgeable, going above and beyond to assist customers and explain procedures. People also noted the company's reliability and their ability to handle various plumbing and heating issues effectively.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the efficiency and... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the politeness, efficiency, and... See more

Price

Clients share positive opinions on price, finding quotes reasonable and costs clearly explained before work... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very good service from the first contact. The following day the engineer called very promptly. Was very polite and dealt extremely quick with the problem less than a hour job done. No mess everywhere... See more

Company replied

Rated 5 out of 5 stars

Very easy to book our annual boiler service online. Plumbgas confirmed which engineer (George)would be attending and sent reminders. George let us know when he was on his way to us and arrived to the... See more

Company replied

Rated 5 out of 5 stars

Christmas Eve and my boiler stopped working. I called Plumbgas, thinking no way will this get sorted tonight, but the temperature was dropping fast and we’ve had a nightmare year re health issues. Any... See more

Company replied

Rated 5 out of 5 stars

Niall arrived on time to change the radiator in the bathroom,he started by draining the system to enable him to remove the old radiator and fit new one after which he topped the system back up and che... See more

Company replied


Company details

  1. Plumber
  2. Environment Renewable Natural Resources
  3. Gas engineer
  4. Gas installation service
  5. Central Heating Service

Written by the company

Plumbgas Services Limited Stafford is a trusted and experienced plumbing and heating company serving Stafford, UK. With a team of highly skilled and certified engineers, they specialize in providing top-quality heating solutions to both residential and commercial clients. Their comprehensive services include expert boiler installations, servicing, and repairs, as well as tailored boiler care plans to keep your heating system running efficiently year-round. They are MCS-certified specialists in heat pumps, offering energy-efficient alternatives for sustainable home heating. As accredited Heat Geek professionals, they bring industry-leading expertise to every project, ensuring optimal system performance and energy savings. Additional services include central heating installations and repairs, gas appliance installations and servicing, bathroom and kitchen plumbing, and emergency plumbing services. Using only high-quality materials and parts, they guarantee work of the highest standard. Plumbgas Services Limited Stafford is committed to reliable, efficient, and affordable heating solutions. Their friendly and knowledgeable engineers are always happy to answer questions and provide expert advice. Whether you need a new boiler, a heat pump installation, or urgent repairs, Plumbgas Services Limited Stafford is here to help. They offer competitive pricing and free, no-obligation quotes, so you can be sure you're getting the best value. For a professional and dependable plumbing and heating service in Stafford, contact Plumbgas Services Limited Stafford today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

286 reviews

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Rated 5 out of 5 stars

Reliable and professional

Very accommodating to our needs. We live in a barn conversion so they wanted to keep it in keeping with the property. On the end of the phone if needed a reasonable price. Would recommend.

8 September 2025
Unprompted review
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Reply from Plumbgas Services Limited

Thanks for taking the time to leave this great review!

Rated 5 out of 5 stars

from start to finish they are very professional

from start to finish they are very professional, communications are great and appointment times are kept really well. Both plumbers that came did a good job, cleaned up really well and were very friendly and polite. Great company to deal with

17 September 2025
Unprompted review
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Reply from Plumbgas Services Limited

Thanks for taking the time to leave this great review!

Rated 5 out of 5 stars

Matt and Dave attended to our yearly…

Matt and Dave attended to our yearly boiler service this morning . They respected our property and undertook the service and all checks with efficiency. Very pleased with Plumbgas

8 September 2025
Unprompted review
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Reply from Plumbgas Services Limited

Thanks for taking the time to leave this great review! We will pass this to Dave & Matt.

Rated 5 out of 5 stars

Radiators Installed

Fantastic company, highly recommend them.
Installed two radiators in our new kitchen dining extension.

21 August 2025
Unprompted review
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Reply from Plumbgas Services Limited

Thanks for the 5 star review!

Rated 5 out of 5 stars

First Class Service!

Chris came out to provide the original quote, and Libby handled the enquiry smoothly from the office. Ethan was brilliant during the boiler installation—extremely friendly and very trustworthy. I would definitely recommend.
Thanks,
Tom

12 June 2025
Unprompted review
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Reply from Plumbgas Services Limited

Thanks for taking the time to leave this great review! We will pass this to Chris.

Rated 5 out of 5 stars

Very happy with their service

Very happy with a professional installation of a new 150l unvented cylinder. Neat and tidy and fast! They also procured and installed a new shower system in my bathroom very quickly. All the Plumbgas technicians were great and the admin and quotation systems excellent. Thoroughly recommended.

11 July 2025
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for the 5 Star review!

Rated 5 out of 5 stars

Fit new bathroom radiator.

Niall arrived on time to change the radiator in the bathroom,he started by draining the system to enable him to remove the old radiator and fit new one after which he topped the system back up and checked everything was working fine.Everywhere was left clean and tidy.We have used Plumbgas over many years and would certainly recommend them.

3 July 2025
Unprompted review
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Reply from Plumbgas Services Limited

Thanks for taking the time to leave this great review! We will pass this to NIall.

Rated 5 out of 5 stars

Excellent service

It was so hard to find a plumber so I was very happy to use Plumbgas Services and I have used them a few times now. They are well organised, turn up when they say they will and then do a really good job for a fair price. I’ve had a new expansion tank fitted, an inline water conditioner and a leak sorted. They are definitely my go-to plumbing service now.

26 March 2025
Unprompted review
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Reply from Plumbgas Services Limited

Thanks for taking the time to leave this great review!

Rated 5 out of 5 stars

Heat Geek Air Source Heat Pump Install

I was matched up with Jon and PlumbGas by Heat Geek to install our Air Source Heat Pump.
Jon's Heat Geek training shows through. Jon came to do the heat loss survey and talk me through all the work needed to upgrade our home heating. He was very helpful through the whole process, answering loads of questions, in the weeks and months leading up to the installation.
The week of the install the PlumbGas team were fantastic, clean, tidy, very efficient and worked well together. It was a pleasure having them in the house!
They come highly recommended!

16 May 2025
Unprompted review
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Reply from Plumbgas Services Limited

Thanks for taking the time to leave this great review!

Rated 5 out of 5 stars

Great trustworthy and honest company

The engineer arrived at the agreed time. He was very courteous and professional and explained what he was doing during the boiler service.
He did the work with no mess.
I would certainly recommend Plumbgas Services. I have used this company twice now and cannot fault them for service, professionalism and price.

8 May 2025
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for the 5 Star review!

Rated 5 out of 5 stars

Would 100% recommend

We have used Plumbgas for three bits of work over the past 6 months and have now booked to use them again for a larger project. They have been great to work with and the admin staff and each engineer have been incredibly diligent and professional. Would certainly recommend them.

28 April 2025
Unprompted review
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Reply from Plumbgas Services Limited

Thank you very much for the review & 5 stars :)

Rated 5 out of 5 stars

Professional & Courteous

Good company - I find them professional and courteous. Coming out for a routine service, they found the gas meter (installed by a major gas supplier) was not supplying enough gas, to adequately provide my boiler and gas hob, so adjusted it within the price of the boiler service - an important safety issue, kindly taken care of and for no additional charge. That's what I call service! Keep up the good work. Thank you!

31 March 2025
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for your 5* review. This will be passed on to the team.

Rated 5 out of 5 stars

Annual gas boiler and fire service

The engineer arrived on time to my annual service of gas boiler and gas fire. The estimate for the length of time and cost for the work was accurate. He was very polite and helpful and the work done was thorough.

25 March 2025
Unprompted review
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Reply from Plumbgas Services Limited

Thanks for the lovely review!

Rated 5 out of 5 stars

No fuss, no mess, great job. Thank you

On time for job. Jack and Harvey were personable and knowledgeable technicians. Complete cleanup when finished.Very impressed with the job from start to finish. Would highly recommend PlumbGas.

21 March 2025
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for the lovely feedback :) I will pass this onto Jack & Harvey! Many thanks, Katt

Rated 5 out of 5 stars

PlumbGas service my boiler annually

PlumbGas service my boiler annually and always do a thorough job. When my boiler stopped working recently when it was particularly cold, they sent Chris out to take a look at it as a matter of urgency and he was able to find the fault, source the parts I needed and get it working very quickly, which was a huge relief! He was also very kind and polite. Thank you

25 February 2025
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for taking the time to leave this great feedback, glad we were able to help. Many thanks, Katt

Rated 5 out of 5 stars

Friendly, punctual and high quality

From the initial booking through to the execution of the job Plumbgas have been very easy to deal with. The engineer (Ed) was punctual and polite, happy to explain what he was doing. He was very clean and tidy.
Really impressed and will happily use them again...in fact they're coming to service the boiler next.

7 March 2025
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for the great feedback, I will pass this onto the team :) Many thanks, Katt

Rated 5 out of 5 stars

Just fantastic

We used plumbgas earlier this year for some emergency work and were so pleased that we have asked them to come again to do some renovation on our shower room later this year. However the elderly broken shower in said bathroom started to leak very badly flooding the room 2 days ago. That was a Sunday but I rang them first thing on Monday asking if they could come to cap the shower off pending full works. The person who took the call was fantastically efficient in sorting out a visit ASAP but real credit to Ethan the plumber who stopped on his way home on a wild dark snowy evening and sorted out the problem not only efficiently but cheerfully despite having a long journey afterwards. We live in the sticks so he came down icy single track potholed lanes to us. What a star. Thank you plumgas and ethan

18 November 2024
Unprompted review
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Reply from Plumbgas Services Limited

You are most welcome! Thank you for that great review for the team and Ethan. We will see you soon. PlumbGas

Rated 5 out of 5 stars

Chris came today and serviced our…

Chris came today and serviced our boiler, what a lovely and polite young man he is. Everything was completed quickly and efficiently, excellent value for money.

16 September 2024
Unprompted review
Plumbgas Services Limited logo

Reply from Plumbgas Services Limited

Thank you for the 5 stars!

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