Plumbgas Services Limited Reviews 286

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism, efficiency, and helpfulness of the staff. Many people appreciate the fair pricing and the clear communication regarding appointments and completed work. Reviewers frequently mention that technicians arrive on time, are respectful, and leave the work area clean and tidy. The staff, from the office team to the engineers, are often described as friendly, polite, and knowledgeable, going above and beyond to assist customers and explain procedures. People also noted the company's reliability and their ability to handle various plumbing and heating issues effectively.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the efficiency and... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the politeness, efficiency, and... See more

Price

Clients share positive opinions on price, finding quotes reasonable and costs clearly explained before work... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very good service from the first contact. The following day the engineer called very promptly. Was very polite and dealt extremely quick with the problem less than a hour job done. No mess everywhere... See more

Company replied

Rated 5 out of 5 stars

Very easy to book our annual boiler service online. Plumbgas confirmed which engineer (George)would be attending and sent reminders. George let us know when he was on his way to us and arrived to the... See more

Company replied

Rated 5 out of 5 stars

Christmas Eve and my boiler stopped working. I called Plumbgas, thinking no way will this get sorted tonight, but the temperature was dropping fast and we’ve had a nightmare year re health issues. Any... See more

Company replied

Rated 5 out of 5 stars

Niall arrived on time to change the radiator in the bathroom,he started by draining the system to enable him to remove the old radiator and fit new one after which he topped the system back up and che... See more

Company replied


Company details

  1. Plumber
  2. Environment Renewable Natural Resources
  3. Gas engineer
  4. Gas installation service
  5. Central Heating Service

Written by the company

Plumbgas Services Limited Stafford is a trusted and experienced plumbing and heating company serving Stafford, UK. With a team of highly skilled and certified engineers, they specialize in providing top-quality heating solutions to both residential and commercial clients. Their comprehensive services include expert boiler installations, servicing, and repairs, as well as tailored boiler care plans to keep your heating system running efficiently year-round. They are MCS-certified specialists in heat pumps, offering energy-efficient alternatives for sustainable home heating. As accredited Heat Geek professionals, they bring industry-leading expertise to every project, ensuring optimal system performance and energy savings. Additional services include central heating installations and repairs, gas appliance installations and servicing, bathroom and kitchen plumbing, and emergency plumbing services. Using only high-quality materials and parts, they guarantee work of the highest standard. Plumbgas Services Limited Stafford is committed to reliable, efficient, and affordable heating solutions. Their friendly and knowledgeable engineers are always happy to answer questions and provide expert advice. Whether you need a new boiler, a heat pump installation, or urgent repairs, Plumbgas Services Limited Stafford is here to help. They offer competitive pricing and free, no-obligation quotes, so you can be sure you're getting the best value. For a professional and dependable plumbing and heating service in Stafford, contact Plumbgas Services Limited Stafford today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

286 reviews

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Rated 4 out of 5 stars

There Got there!! were a couple of cancelled…

There were a couple of cancelled appointments. However I appreciated being kept I formed and good follow on documentation.
Clearer billing would be helpful but otherwise am satisfied with the service

15 July 2024
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Reply from Plumbgas Services Limited

Thank you for your review & feedback.

Moving appointments is something we do try to avoid as much as possible. We really appreciate you being so understanding about yours being moved a couple of times.

We will also look into ways we could be clearer about our billing and payment taking.

Thank you again for continuing to use our services and taking the time to give us feedback.

Rated 5 out of 5 stars

Combi boiler installation

From initial enquiry to finished job, Plumbgas has been fantastic. Friendly and helpful on the phone and the gas engineer who fitted my new combi boiler went that extra mile and deserves a medal for the amount of work he got through. I would strongly recommend them for any plumbing or heating work.

26 July 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for really great feedback, we are glad you are happy with your new boiler and I will be sure to pass your feedback onto Dave :)

Rated 5 out of 5 stars

Professional job

Professional, friendly and reliable company that I recommend to use.

23 July 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for your review and 5 stars :)

Rated 5 out of 5 stars

guy turned up on time and carried out…

guy turned up on time and carried out the job perfectly-left the site clean and tidy-they did what it said on the can...!!

12 July 2024
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Reply from Plumbgas Services Limited

Thank you for the review, we will be with you again soon! The PlumbGas Team

Rated 5 out of 5 stars

Just give these guys a call.

Professional, efficient and reliable. Plumbgas provides high quality technicians who know how to get a job done,can't fault these guys and girls,good job at competitive prices.

3 July 2024
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Reply from Plumbgas Services Limited

Thank you for a lovely review, The PlumbGas Team

Rated 5 out of 5 stars

just do what they say when they say

Fast reply to request for quotes. Date agreed for the work. Turned up as promised, did the work agreed for the agreed cost and cleaned up after. Pleasant people to deal with throughout. Paperwork soon followed. Just what you want. What more is there to say?

27 June 2024
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Reply from Plumbgas Services Limited

Thank you for that great review for the team.

Rated 5 out of 5 stars

Excellent service

The engineer, Kane was effective and knowledgeable. He spotted a problem which was later sorted out by Baxi.

2 July 2024
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Reply from Plumbgas Services Limited

Thank you for your review. The PlumbGas Team

Rated 5 out of 5 stars

Friendly

Friendly, professional at all times, whatever the job you always know the cost and timing at the time of booking, thank you.

26 June 2024
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Reply from Plumbgas Services Limited

Thank you to you, we do try!

Rated 4 out of 5 stars

New boiler and cylinder installed

I agree with Plumbgas to install a new Worcester boiler and Megaflo cylinder and connect to existing solar system which is quite a complex tasks. Plumbing was done to good quality and on time except that the Grundfoss pump was pumping in wrong direction. I was left with the task to rewire the solar management system myself. The pump was fixed next working day. I requested a wiring diagram for the new boiler. This was promised by company but not delivered.

21 June 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for leaving us a review.

Rated 5 out of 5 stars

What a great company!

What a great company! Office staff delightful, engineers knowledgeable, polite and helpful. Can't recommend Plumbgas highly enough. No intention of going anywhere else!

13 June 2024
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Reply from Plumbgas Services Limited

You are most welcome, thank you for a lovely review!

Rated 5 out of 5 stars

5 star

Plumbgas have a very good customer contact, they notify you when your boiler service is due & try to fit you in on a date & time that is convenient to you, the engineers are polite & do a thorough job.

20 June 2024
Plumbgas Services Limited logo

Reply from Plumbgas Services Limited

Thank you for the 5 star review, we are glad you happy with our services. PlumbGas

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