Plumbgas Services LimitedReviews 

289
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service, highlighting its thoroughness, efficiency, and the professional manner in which tasks are completed. Many people appreciate the staff's friendliness, respectfulness, and their attention to detail, such as wearing shoe covers and keeping work areas tidy. Reviewers also frequently mention the fair pricing and the company's commitment to clear communication regarding appointments and completed work. Some people also felt that the company goes above and beyond to help, providing prompt attention to issues and offering valuable advice. The overall sentiment is that this company is highly recommendable for its reliable service and knowledgeable team.

What people talk about most

Service

Customers had positive experiences with service, consistently praising the professionalism, efficiency, and... See more

Staff

People report positive experiences with staff, consistently praising their professionalism, friendliness, and... See more

Price

Clients share positive opinions on price, with many reviewers finding the original installation price... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Chris arrived on time and carried out a triple appliance service. He was friendly and worked in a clean and tidy manner. He explained that a couple of things on the boiler needed checking under the wa... See more

Company replied

Rated 5 out of 5 stars

Very easy to book our annual boiler service online. Plumbgas confirmed which engineer (George)would be attending and sent reminders. George let us know when he was on his way to us and arrived to the... See more

Company replied

Rated 5 out of 5 stars

Very good service from the first contact. The following day the engineer called very promptly. Was very polite and dealt extremely quick with the problem less than a hour job done. No mess everywhere... See more

Company replied

Rated 5 out of 5 stars

Christmas Eve and my boiler stopped working. I called Plumbgas, thinking no way will this get sorted tonight, but the temperature was dropping fast and we’ve had a nightmare year re health issues. Any... See more

Company replied


Company details

  1. Plumber
  2. Environment Renewable Natural Resources
  3. Gas engineer
  4. Gas installation service
  5. Central Heating Service

Written by the company

Plumbgas Services Limited Stafford is a trusted and experienced plumbing and heating company serving Stafford, UK. With a team of highly skilled and certified engineers, they specialize in providing top-quality heating solutions to both residential and commercial clients. Their comprehensive services include expert boiler installations, servicing, and repairs, as well as tailored boiler care plans to keep your heating system running efficiently year-round. They are MCS-certified specialists in heat pumps, offering energy-efficient alternatives for sustainable home heating. As accredited Heat Geek professionals, they bring industry-leading expertise to every project, ensuring optimal system performance and energy savings. Additional services include central heating installations and repairs, gas appliance installations and servicing, bathroom and kitchen plumbing, and emergency plumbing services. Using only high-quality materials and parts, they guarantee work of the highest standard. Plumbgas Services Limited Stafford is committed to reliable, efficient, and affordable heating solutions. Their friendly and knowledgeable engineers are always happy to answer questions and provide expert advice. Whether you need a new boiler, a heat pump installation, or urgent repairs, Plumbgas Services Limited Stafford is here to help. They offer competitive pricing and free, no-obligation quotes, so you can be sure you're getting the best value. For a professional and dependable plumbing and heating service in Stafford, contact Plumbgas Services Limited Stafford today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

289 reviews

5-star
4-star
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1-star

No history of asking for reviews

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4.9

All reviews

(289)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Plumbgas are a plum draw.

Been using Plumbgas for a few years now. Easy to pre-book service, set prices and regular notifications to update etc. Engineers are always neat and professional. All in all a great company to work with.

7 August 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you very much for such great feedback and continuously using our services :)

Rated 5 out of 5 stars

Fairly priced and reliable.

Reliable local firm which places quality customer service at the heart of what it does. Friendly, polite and courteous qualified staff chosen for the jobs required well supported by the office admin team. Tracking engineer very useful so that everything can be ready for when he/she arrives and that saves customers and engineers valuable time.

24 July 2024
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Reply from Plumbgas Services Limited

Thank you so much for a great review, I will pass this onto the whole team.

Rated 4 out of 5 stars

There Got there!! were a couple of cancelled…

There were a couple of cancelled appointments. However I appreciated being kept I formed and good follow on documentation.
Clearer billing would be helpful but otherwise am satisfied with the service

15 July 2024
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Reply from Plumbgas Services Limited

Thank you for your review & feedback.

Moving appointments is something we do try to avoid as much as possible. We really appreciate you being so understanding about yours being moved a couple of times.

We will also look into ways we could be clearer about our billing and payment taking.

Thank you again for continuing to use our services and taking the time to give us feedback.

Rated 5 out of 5 stars

Combi boiler installation

From initial enquiry to finished job, Plumbgas has been fantastic. Friendly and helpful on the phone and the gas engineer who fitted my new combi boiler went that extra mile and deserves a medal for the amount of work he got through. I would strongly recommend them for any plumbing or heating work.

26 July 2024
Unprompted review
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Reply from Plumbgas Services Limited

Thank you for really great feedback, we are glad you are happy with your new boiler and I will be sure to pass your feedback onto Dave :)

Rated 5 out of 5 stars

Professional job

Professional, friendly and reliable company that I recommend to use.

23 July 2024
Unprompted review
Plumbgas Services Limited logo

Reply from Plumbgas Services Limited

Thank you for your review and 5 stars :)

Rated 5 out of 5 stars

guy turned up on time and carried out…

guy turned up on time and carried out the job perfectly-left the site clean and tidy-they did what it said on the can...!!

12 July 2024
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Reply from Plumbgas Services Limited

Thank you for the review, we will be with you again soon! The PlumbGas Team

Rated 5 out of 5 stars

Just give these guys a call.

Professional, efficient and reliable. Plumbgas provides high quality technicians who know how to get a job done,can't fault these guys and girls,good job at competitive prices.

3 July 2024
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Reply from Plumbgas Services Limited

Thank you for a lovely review, The PlumbGas Team

Rated 5 out of 5 stars

just do what they say when they say

Fast reply to request for quotes. Date agreed for the work. Turned up as promised, did the work agreed for the agreed cost and cleaned up after. Pleasant people to deal with throughout. Paperwork soon followed. Just what you want. What more is there to say?

27 June 2024
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Reply from Plumbgas Services Limited

Thank you for that great review for the team.

Rated 5 out of 5 stars

Excellent service

The engineer, Kane was effective and knowledgeable. He spotted a problem which was later sorted out by Baxi.

2 July 2024
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Reply from Plumbgas Services Limited

Thank you for your review. The PlumbGas Team

Rated 5 out of 5 stars

Friendly

Friendly, professional at all times, whatever the job you always know the cost and timing at the time of booking, thank you.

26 June 2024
Plumbgas Services Limited logo

Reply from Plumbgas Services Limited

Thank you to you, we do try!

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