Just checked my account and they have drawn 139/ SEK I have send mail to canceled my subscription but they did not reply. So be careful guys. when you press " accept" the terms and conditions you... See more
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See what reviewers are saying
The only place I can find L'Oréal kids 2 in 1 shampoo and balsam. Also found some good products that I cannot find in supermarkets in Denmark. Delivery is SUPER quick. Thank you guys!
Subscribing to this shower is risky - when you want to cancel your membership they ignore you & any e-mail you send to cancel. They are still attempting to take money from my credit card which I disp... See more
They don't send you what you paid for. With a lot of effort, you get your money back, excluding 'shipping costs'. Additionally, they burden you with an unsolicited subscription of €9.95 per month. A n... See more
Company details
Information provided by various external sources
Plusshop.dk er stedet hvor du opnår de bedste rabatter og tilbud, på et bredt udvalg af varer. Bliv medlem nu og spar masser af penge.
Contact info
Lyngvej 1, 9000, Aalborg , Denmark
- 71 969 146
- kontakt@plusshop.dk
- plusshop.dk
2.6
Poor
4k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Plusshop.dk
Dear Raluca,
Thank you so much for your nice review.
We are very pleased that you had a good experience shopping at Plusshop.
We hope and look forward to receiving your next order.
We wish you a nice day!
Kind regards
Plusshop
contact with plusshop support
Hello
I want to enter to my account but I have forgotten the password. I don't receive The email when I press "forget password". What should I do?
another question : How can I contact with plusshop support ? beacause they don't answer phone and emeil
8 September 2022
Unprompted review
Reply from Plusshop.dk
Hello Mohammad,
Thanks for your review.
You can contact us on E-Mail: kontakt@plusshop.dk
If you please send us an E-Mail, we will of course help you create a new password for your profile.
Kind regards
Plusshop
I am extremely disappointed in the way…
I am extremely disappointed in the way how you treat your customers, but also how you force people to pay membership fee against their will. The first time I placed an order with you, somehow this tick was mysteriously turned on, or I haven't noticed. Anyway, you were so nice to cancel my membership and I did not even dared to claim a return on my money as I considered this as my fault. Second time, I had to deliver a package to my husband's work address. Even though I did not wanted to become your member, I was trapped again. I immediately contacted you in March and your employee No1 confirmed my cancelation. All good until I checked my bank account and noticed that you kept redrawing money from me for about six months. When I contacted you for a 3rd time, your employee No2 dared to not only be ignorant, because I wrote an email in English-Woooooww! ... but also obviously did not want to help me out, neither return my money. This is the most disgraceful way of making stable profit based on customers loyalty and trust.
Anyway, I do not count on this money and I hope you at least use them to treat fairly your employees.
Such a shame!
18 July 2023
Monthly fee added
Monthly fee added for first time customers. Just found out. More transparency would have been nice. Maybe an e-mail saying "Hey, you haven't used your membership for a while".
5 August 2022
Unprompted review
Reply from Plusshop.dk
Dear Kristo,
Thanks for your review.
We are sorry that you have not been aware of the membership, but the membership is so clearly and written throughout the purchase process on the website.
This is on our front page, all product pages, basket, at check-out and eventually on your order confirmation.
The order confirmation you receive after a completed purchase clearly confirms your purchase and membership. In addition, by actively accepting our "Terms of Trade and Membership" it is required to complete this purchase.
Best regards
Plusshop
Good job nice product nice delivery
4 August 2022
Reply from Plusshop.dk
Dear Isabela,
Thank you for your great review.
We look forward to receiving and processing your next order.
Yours sincerely,
Plus shop
Med venlig hilsen,
Plusshop
Reply from Plusshop.dk
Dear Hussain,
Thank you for your great review.
We look forward to receiving and processing your next order.
Yours sincerely,
Plus shop
Perfect service
25 July 2022
Reply from Plusshop.dk
Kære Melad,
Tak for din flotte anmeldelse.
Vi glæder os til at modtage og behandle din næste ordre.
Med venlig hilsen,
Plusshop
Thieves
I wanted to give 0 stars but have to give 1 star to write this review. Watch your bank accounts.
04th June 2022
This is my current email communications to Plushop with deletions because of my respect to Trustpilot.
Fri, 3 Jun, 10:50 (23 hours ago)
Hello, This is for membership you accepted during your order. Best Regards
Mahesh Kerai
Fri, 3 Jun, 22:55 (11 hours ago)
to
Hi
I am blindly unaware of this, if this is the case. please cancel my membership with immediate effect and kindly refund the x 2 debits to my account with immediate effect please.
Also can you justify what you do with the money debited from my account please and kindly provide the details of this membership which I blindly accepted during my order = which order does this membership relate to ? so I can understand more of your scamming.
Wonderful regards
Love and Light
Mahesh
3 June 2022
Unprompted review
Excellent service
15 May 2022
Reply from Plusshop.dk
Dear John,
Thank you for your great review.
We look forward to receiving and processing your next order.
Best regards
Plusshop
Good service
6 May 2022
Reply from Plusshop.dk
Dear Andris,
Thank you for your great review.
We look forward to receiving and processing your next order.
Best regards
Plusshop
Reply from Plusshop.dk
Dear Afzal,
Thank you for your nice review.
We look forward to receiving and processing your next order.
Sincerely,
Plusshop
Don’t buy from them
Don’t buy from them. They will have a hidden subscription and withdraw 139 dkk from you.
30 April 2022
Reply from Plusshop.dk
Dear Emy,
Thanks for your review.
We are sorry that you have not been aware of the membership, but the membership is so clearly and written throughout the purchase process on the website.
This is on our front page, all product pages, basket, at check-out and eventually on your order confirmation.
The order confirmation you receive after a completed purchase clearly confirms your purchase and membership. In addition, by actively accepting our "Terms of Trade and Membership" it is required to complete this purchase.
Best regards
Plusshop
Godt sted at handle et sted man kommer…
Godt sted at handle et sted man kommer igen og igen
24 April 2022
Reply from Plusshop.dk
Kære Helle,
Tak for din flotte anmeldelse.
Vi glæder os til at modtage og behandle din næste ordre.
Med venlig hilsen,
Plusshop
When i bought last time I didn’t see…
When i bought last time I didn’t see the membership which cost 139 kr per month so I tried to save some money but what I saved is been taken next month from my account
Take care
13 April 2022
Reply from Plusshop.dk
Dear Yousef,
We are sorry that you have not been aware of the membership, but the membership is so clearly and written throughout the purchase process on the website.
This is on our front page, all product pages, basket, at check-out and eventually on your order confirmation.
The order confirmation you receive after a completed purchase clearly confirms your purchase and membership. In addition, by actively accepting our "Terms of Trade and Membership" it is required to complete this purchase.
We also want to point out we never write any false reviews nor do we ask anyone to write any false reviews. All reviews can be verified by Trustpilot and follow all rules set by them.
Our business plan is to give our members the biggest savings everything from everyday products to exclusive products.
Best regards
Plusshop
Cheap Quality, I won't recommend anyone to buy
Cheap quality, the wire is too short.
With-in few days of the use the paint of the toaster have some bubbles and the toaster got broken.
Kindly, either replace or refund money.
31 March 2022
Reply from Plusshop.dk
Dear Prasoon,
Thank you for your great review.
If you have any problems with the product then you can contact us on this E-mail: kontakt@plusshop.dk
Best regards
Plusshop
Reply from Plusshop.dk
Kære Shravan,
Tak for din flotte anmeldelse.
Vi glæder os til at modtage og behandle din næste ordre.
Med venlig hilsen,
Plusshop
Great packaging
Great packaging, protected and sealed.. fast ship-out and everything how it should be
25 February 2022
Reply from Plusshop.dk
Dear Poala,
Thank you for your great review.
We look forward to receiving and processing your next order.
Best regards
Plusshop
They had sent me a wrong lipstick color…
They had sent me a wrong lipstick color that I never ordered
15 February 2022
Reply from Plusshop.dk
Hi Mathildah.
We are sorry if we sent the wrong product to you.
Please contact our customer service so they can help you.
Best regards
Plusshop
Tak for hurtig levering
8 February 2022
Reply from Plusshop.dk
Kære Sarah,
Tak for din flotte anmeldelse.
Vi glæder os til at modtage og behandle din næste ordre.
Med venlig hilsen,
Plusshop
Good service
6 February 2022
Reply from Plusshop.dk
Kære Star,
Tak for din flotte anmeldelse.
Vi glæder os til at modtage og behandle din næste ordre.
Med venlig hilsen,
Plusshop
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