Very unprofessional company that is selling defective parts that have been proven to be a safety hazard. We attempted to work with their team to find a solution and they responded with a full demand l... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very helpful purchase assistance from Ryan in California & Victoria in Florida. Eclisse Classic Double Pocket Door Frame Kit with all available options arrived in 5 days as promised; boxes arrived be... See more
Great Pocket door system, the only suggestion, pre-bend the closing jamb brackets before screwing them into the jamb and attaching to the rough opening. Bending in place lifts the wood jamb off of th... See more
This a great experience. I was unsure of the site at first because I’ve never heard of pocketdoor super store but there delivery was super fast ariiving in a few days to meet bathroom construction sch... See more
Company details
Written by the company
Pocket Door Superstore specialise in Eclisse & Cavity Slider pocket doors which are ideal to maximize small spaces, without taking up floor or wall space.
Contact info
821 S.W. Enterprise Way, 34997, Stuart, United States
- 424 363 8665
- inquiries@pocketdoorsuperstore.com
- pocketdoorsuperstore.com
4.5
Excellent
156 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ben Mottershead was my salesman and he…
Ben Mottershead was my salesman and he was great. He listened to what I was looking for and helped me get exactly what I was wanting at the price point that fit my project. I got all of my pocket doors installed and installation was easy just like he said. I would recommend the pocket doors superstore to others because of my positive experience with Ben. Thank you.
27 August 2025
Acoustic sliding pocket door
I needed an acoustic sliding pocket door for our kitchen renovation. This is a non-standard door, to say the least. The first few options I found online were so confusing that I could not figure out what I need to order and what the package would include. Then I found the Pocket Door Superstore. They sell a kit that includes everything I needed.
Installing this door was not trivial. But both the sale people and the support people were very useful in helping me out.
31 May 2025
Unprompted review
Helpful, informative and professional!
Paul was so helpful, informative and cared that we got our questions answered. Doors delivered two days after order placed. We would definitely recording business with them!
2 June 2025
Shout out to Kelly Smith.
Shout out to Kelly Smith.
I accidentally ordered the wrong door size and emailed my mistake. I then connected with Kelly who sorted out my mistake and reconfigured the correct delivery.
2 days later the corrected order arrived.
30 April 2025
Excellent service
Excellent service. !!!
I spoke with a representative on the phone who was very helpful and even got back to me about an issue with my order of his own initiative. It turned out I was about to order something that was not going to work with the system I had already purchased.
29 January 2025
Quick shipment!
3 January 2025
you forgot to send my order!
31 December 2024
Reply from Pocket Door Superstore
Hello Allen,
Apologies you haven't received your handle, I just searched through the mailbox and unfortunately we haven't received an email from you to respond to for some reason, but will gladly help with this issue. Being as emails don't seem to work - we'll have somebody call you today and we'd appreciate it if you could amend this review once your issue is resolved too please.
Best Wishes,
Ben
Everything is so far so good!!!!
26 November 2024
Totally great service and had what i…
Totally great service and had what i needed!
15 November 2024
Unprompted review
Customer service was excellent!
I was contacted very quickly and helped with all questions without hesitation. Even when I expected next day answers to questions, they emailed late that evening.
29 October 2024
Excellent product and order status…
Excellent product and order status communication. One part was out of stock but I assume further delay is caused by the hurricane
.
30 September 2024
Good price and fast shipping
30 September 2024
You had what we wanted and got it to us…
You had what we wanted and got it to us in a timely manner, everything was GREAT. !
30 August 2024
5 Stars
Easy to locate items needed for our customers and reasonable pricing for our selected items.
6 June 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.