Do not buy from this company, if you even can still. Ordered 4 different styles of shoes and they all fit different even though they were all ordered in the same size. They are either way too big or t... See more
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It’s a scam. A cheap product company disguising as someone delivering high quality product. Shoes arrived with no packaging / no branding and are just plain poor quality. Just as another review said,... See more
Absolutely thrilled with my purchase! Back in February, when my toddler took those first independent steps, I needed something simple yet snug for the tail end of winter and the onset of spring. The s... See more
I buy all of my ĺittle one's shoes from here. Love that some of the footware has a winter/summer option for extra warm lining/breathable mesh features. I think it's very competitive price for the qual... See more
Company details
Written by the company
Safeguarding Little Explorers with Style! 👕 Trendy Baby & Kids Gear 🛡️ Protective Accessories 🇬🇧 New brand born in Leicester, England PocoKids is dedicated to being there for every first – the first step, the first jump, the first adventure. With safety and trust as our guiding stars, we ensure that every Poco product is a guardian in your child’s journey of firsts.
Contact info
22 Newport Street, LE3 9FT, Leicester, United Kingdom
- support@pocokids.co
- pocokids.co
Hasn’t replied to negative reviews
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These shoes don't stay on
These shoes don't stay on! The velcro doesn't stick together well, and even when it does, the shoes still pop off my son's feet due to the poor construction.
I buy all of my ĺittle one's shoes from…
I buy all of my ĺittle one's shoes from here. Love that some of the footware has a winter/summer option for extra warm lining/breathable mesh features. I think it's very competitive price for the quality and design, plus they are such cute products! They often have good deals and discounts. I have also had great experience from customer service.
Gold Mine for Toddler Shoes!
I looked for a while for cute shoes that would also be good for my daughter’s feet and I am SO glad we found PocoKids! Love that they are cute but also comfortable for our 16 month old. She toddles around in them so easily and we don’t feel her feet are squished limiting range of motion! They are so bendy and moveable. We will definitely be purchasing her shoes from here in the future as well!
Love these shoes!
Fast delivery, great quality shoe. Seems to be very comfy for my little one and very secure on his foot so he can’t easily slip them off on his own. Breathable and waterproof, great for summer.
We order two pairs of shoes for our…
We order two pairs of shoes for our toddler who suffers from minor clubfoot, so shoes that focus on foot development are necessary. Both pairs do the job, and are so cute. They seem to be of excellent quality, though i cannot speak for longevity yet. Shoes did take about two weeks to come, but we are still so pleased!
Refusing to provide returns label
Want to return the items I ordered (and on the website it says they do accept returns and will provide refunds) but customer service are refusing to provide a returns label and keep giving excuses

Reply from Pocokids
Terrible customer service
Terrible customer service. No where on the website to start your return and emailing them is a nightmare. Won’t provide the link to start a return and finally did and it’s an invalid spam link.

Reply from Pocokids
Excellent quality and excellent…
Excellent quality and excellent customer service! I'm impressed!
Being able to flip it for a different…
Being able to flip it for a different look is amazing. And it's so comfortable, my son loves wearing it.
Perfect for Hot Days
The breathability of these sandals is fantastic. My daughter's feet stay cool and comfortable all day.
Can't Believe How Light They Are
These are the lightest winter shoes we've ever bought. Simply amazing!
Cute and Functional
These are so cute and functional. Perfect for the winter season.
The best sandals
My daughter is 18 months and these sandals are so bendy and comfortable for her to run around and play in. Super easy to get on and off too. I'm very happy with my purchase and will purchase another pair. I followed cm measurements rather than age recommendation and was glad I did because she needed the size down. I will definitely buy in the next size too.
They are wide
They are wide, supple, and simple to put on. She walks on them like clouds because my baby adores them. When purchasing my daughter's first pair of shoes, I couldn't have made a better decision because of the incredible material. I sincerely appreciate everything you do.
My infant refuses to take off her…
My infant refuses to take off her boots! She wears them around the house all day because she adores them.
Absolutely thrilled with my purchase
Absolutely thrilled with my purchase! Back in February, when my toddler took those first independent steps, I needed something simple yet snug for the tail end of winter and the onset of spring. The support team was incredibly helpful, advising me to go for the 6-12 size for my 15-month-old, whose feet measured 11.5 centimeters – a size I wasn't entirely sure about. Now, my little one confidently toddles around in their shoes with just the right amount of room to wiggle, but not too much. When it's time to size up, I'll certainly be returning for more.
I appreciate that this shoe prioritizes…
I appreciate that this shoe prioritizes the "health" of my child's feet. He can walk easily as if he were barefoot because to his extremely flexible and thin sole. Because of his spacious toe box, he is quite easy to climb on. I suggest going down a size; my 16-months-old son can comfortably wear a size 6-12 months.
I really like shoes
I really like shoes, from the first steps of my child we take only these shoes, and I like the service. They always answer questions and solve any problems.
Finally, Healthy Footwear for Toddlers
So happy to find healthy footwear for my child that is reasonably priced and stylish! My order came quickly and the product exceeded my expectations.
Lovely shoes, but get your order right first time!!!
The shoes were lovely but they were too small for my daughter.
Then the admin started. Their website talks about easy returns so parents can try with no worries. The returns process isn’t easy, requires using the online chat and they offer all sorts of deals under the sun to try and avoid actually just returning and getting money back.
I have returned them. Had an email from what looks like a Chinese email address given the script (sorry, maybe a different country with logographs/symbolic alphabet!) saying they’ve received and it’s in their warehouse. 10 days on and I’ve heard nothing more and no refund yet.

Reply from Pocokids
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