P&O Cruises Reviews 11,532

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional service, describing them as welcoming, helpful, and attentive. Many people highlight the excellent food quality and the wide range of entertainment options available on board. The holidays themselves are frequently described as amazing, with many enjoying the destinations and the overall cruise experience. However, some customers also noted occasional issues, such as cabin walls being thin or the exterior of some ships appearing shabby. A few people mentioned that service in certain dining areas could be slow or inconsistent, and some felt that the entertainment could be repetitive or lacking in variety. There were also instances where scheduled port visits were missed due to weather or other unforeseen circumstances, and some reviewers expressed dissatisfaction with the quality of certain amenities like coffee or the limited TV channels.

What people talk about most

Holidays

Customers had positive experiences with holidays, often describing them as fantastic, wonderful, and... See more

Staff

Consumers find staff to be positive. Many reviewers praise the staff as friendly, helpful, and attentive,... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent service, with... See more

Quality

People report positive experiences with quality. Customers frequently praise the excellent food, with many... See more

Location

Users describe positive interactions with location, often praising the stunning views from various spots on... See more

Based on these reviews

Rated 4 out of 5 stars

Lovely 10 day cruise, enjoyed the destinations, the dining experience and the nice bars and shows. Negative was no transfer buses operating from the docks to the town centres. This made it near on imp... See more

Rated 4 out of 5 stars

Enjoyable 14 night cruise. Food excellent, great staff, and some good ports of call on our Canaries cruise. Negative point for me was the long embarkation process of two hours plus. This was unusual f... See more

Rated 4 out of 5 stars

Excellent cruise to the Norwegian Fjords on Aurora. The ship was a little too hot in some venues such as the Playhouse. This 14 day cruise was amazing. Food was excellent. Great bridge tuition on... See more

Rated 4 out of 5 stars

Whenever you book a cruise always check the calendar to ensure it is not school time. I didn't ! To have parents allowing their children free reign to run around willy nilly in front of the Entertai... See more


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4.3

Excellent

TrustScore 4.5 out of 5

12K reviews

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Rated 5 out of 5 stars

Iona was excellent

Iona was excellent, the food, cleanliness, entertainment, and crew were amazing. Only one downside
on disembarkation three lifts were not working,so it was a long wait.

12 April 2026
Unprompted review
Rated 5 out of 5 stars

Just back from ventura ship.great…

Just back from ventura ship.great ship.great staff,food fab.i know its a family ship.but far to many kids,and using juccuzzies as swimming pools.no adults with them.didnt manage to get in one at all.i wanted to because it helps with my joints.i dont think kids should be allowed in them.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Iona to iorway - excellent

Fairly quick embarking but extremely quick dis-embarking. Actually was in car before time on paperwork said I would be leaving.
Cruise was amazing, nothing too much trouble.
Be booking again next year

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Britannia to Canaries, Madera, Spain & Portugal

Downsides very poor weather and cabin flooded from a bathroom leak. The weather was hardly P&O's fault and the cabin issue was solved with a very good complimentary upgrade. Very hard working staff who always had a smile, very courteous and efficient. Our cabin steward Dan was pleasant and accommodating.
Food was great in the buffet and restaurants with plenty of choice, places cleared and tables cleaned almost immediately.
Plenty of varied entertainment for young and older guests at all times of the day and evening.
Our twelve year old wasn't happy that he couldn't go in the older age kid's club (13-17) but he gave it a go on day one and after that spent every sea day in there and every evening with his new mates.
I went to an early morning class in the gym but was a bit disappointed that most of the other classes are chargeable, good facilities though.
We went on one shore excursion to the water park in Tenerife which was well organised with good communication regarding timings etc.
Someone else has mentioned grumpy passengers, well to add to that it's amazing what a black dinner suit and dicky bow does to some people, two words come to mind, "Pompous and superior." Oh well it gave me a laugh at least.
This is our second P&O cruise and and have booked our next one for July 27 whilst on board, so I think that says it all really.

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Azura A614 - Great holiday

I always enjoy cruising on the Azura and sometimes it feels like a second home to me. All the crew are friendly and helpful and I am looking forward to booking another cruise.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

This was are first cruise

This was are first cruise and not being the most relaxing couple we like to be busy all the time this cruise has topped everything for us from spectacular views, excellent staff that are at your service no matter what questions you have to ask and excursions for everyone. I would highly recommend this cruise to anyone

11 April 2026
Unprompted review
Rated 5 out of 5 stars

I recently celebrated my 50th birthday…

I recently celebrated my 50th birthday with a P&O Cruises holiday, and I can honestly say it was a dream from start to finish.

From the moment we stepped on board, everything felt special. The welcome was warm and genuine, the ship was spotless, and there was a real sense of quality in every detail. Every member of the crew we encountered—across dining, entertainment, and beyond—was exceptional. Friendly, attentive, and always smiling, they truly made the experience unforgettable.

A special mention has to go to the Reef team. My children were part of the Surfers group, and I can confidently say the staff were the best I’ve ever come across when it comes to children’s entertainment. They were energetic, caring, and endlessly engaging—my kids couldn’t get enough and wanted to be there all the time!

The photography team also did an amazing job capturing some beautiful moments that we’ll treasure for years to come.

Exploring the breathtaking sights of Norway from such a fantastic ship made the whole trip even more magical. It really was a dream cruise in every sense and has completely inspired us to book more cruises in the future.

Thank you for making my milestone birthday so memorable—an experience we’ll never forget!

11 April 2026
Unprompted review
Rated 4 out of 5 stars

Lovely 10 day cruise

Lovely 10 day cruise, enjoyed the destinations, the dining experience and the nice bars and shows. Negative was no transfer buses operating from the docks to the town centres. This made it near on impossible at some ports for the disabled.

18 April 2026
Unprompted review

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