Polycarbonate Xpress 

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Rated 1 out of 5 stars

Received an email saying my order would be 4-6 weeks late and according to the other reviews on here it appears to be a different excuse each time *AVOID* at all costs. Even after waiting 7 WEEKS!! I... See more

Rated 4 out of 5 stars

I received the three clear acrylic sheets for my greenhouse, but unfortunately the one angled sheet had not been cut to size correctly. It was delivered with matching side lengths. I had specifie... See more

Rated 5 out of 5 stars

I needed to replace the window frame on my shed..decided to use twin wall polycarbonate sheet..eg easy to handle, weight etc & price..after measuring up I found what I wanted here at an acceptable pri... See more

Rated 4 out of 5 stars

I recently bought from Polycarbonate Xpress and was overall quite happy with the experience. The prices were excellent, with good product options, and my order was cut to the right size. Delivery was... See more

Company details

  1. Polythene and plastic sheeting supplier

Written by the company

Polycarbonate Express is the number one choice for all your Polycarbonate Sheeting supplies, all of our products are offered on a fast delivery and also a cut to size service is available.


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All reviews

(361)

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Rated 4 out of 5 stars

Well wrapped and Cut perfectly to size

Well wrapped and Cut perfectly to size, only let down by the slower delivery than advertised.

26 October 2024
Polycarbonate Xpress logo

Reply from Polycarbonate Xpress

We are happy to hear your order was well wrapped and cut to size perfectly. Thank you for your feedback, we appreciate the honesty and we take all feedback onboard. We aim to get our deliveries out as soon as possible, we apologies on this occasion it was slower than expected

Rated 2 out of 5 stars

Part of my order was not delivered

Part of my order was not delivered. Was told it would be delivered on a specific day within 6 days of informing them some items were missing. Has not arrived so my project to re-roof our green house is now 2 weeks behnd schedule! Not impressed.

14 November 2024
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Reply from Polycarbonate Xpress

We apologies that part of your order was not delivered when expected, we have a reason to believe from our courier that this was attempted but failed due to no one being home and no answer on the phone, this then lead to them having to re attempt delivery which then caused a delay. We do apologies for any inconvenience caused and we appreciate your feedback. We aim to do the best service we can and we take all feedback on board. Thank you again

Rated 5 out of 5 stars

Greenhouse

Great product, far easier to handle than glass. Cut to exact size so really easy to fit in greenhouse. Helpful sales person & delivered on date quoted. Well done! Thank you

24 October 2024
Rated 1 out of 5 stars

Haven't received my order Was told…

Haven't received my order Was told delivery 4th after waiting for 10 days then it didn't turn up on the 4th so I got in contact and was told it would be with me today the 5th still not arrived

23 October 2024
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Reply from Polycarbonate Xpress

We are so sorry you haven't had a great experience with delivery. Unfortunately we only go off what our couriers tell us with the dates of delivery, sometimes there can be delays which we understand can be frustrating. However we always make sure we keep our customers up to date with delivery date. We hope you have received your order, if this isn't the case please feel free to contact us to resolve this matter. Apologies again. Thank you for you review

Rated 1 out of 5 stars

Sales helpful, delivery a shambles

Sales were helpful, delivery was a shambles. I spent £3500 for solid polycarb some with cutouts. It was delivered with no cutouts and no offer to fix. There was only one delivery person to unload 6m long sheets. Consequently the edges were scraped along the pavement. All in all, a disappointing experience. The improvements required are obvious and simple.

14 October 2024
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Reply from Polycarbonate Xpress

We are so sorry you haven't had a great experience with delivery, unfortunately the deliveries are out of our hands as a company we use couriers which handle the deliveries which we expect to deliver great service on behalf of our name as they are delivering the products we sell. We will take your feedback onboard and forward this to transport. Apologies again. Thank you for you review

Rated 5 out of 5 stars

Great service

Great service, I was struggling with the online order so gave them a call, they took my order for the main sheet and made sure I had enough extras for the fitting and finish

11 October 2024
Rated 3 out of 5 stars

Ordered parts are as expected 👍

Ordered parts are as expected 👍

The only downside is the delivery price and time - 9 days for only small order of trims and £25 delivery charge 👎

14 October 2024
Polycarbonate Xpress logo

Reply from Polycarbonate Xpress

Thank you for your feedback. We are pleased you are happy with the items received. However we do apologies on behalf of transport for the delay in delivery. Unfortunately there can be delays and all orders small or large are sent via our carrier on delivery and can depend when they are in the area. We also have one set price on the one option we have for delivery. Thank you for ordering with us. We aim to take your feedback on board :)

Rated 5 out of 5 stars

A good find.

Easy to order for your size requirements. Delivered on the day estimated 8 workings days later. Good quality replacement panels straight into position.

10 October 2024
Rated 1 out of 5 stars

Ordered and paid for on 10.10.24 - not received yet!!

Ordered and paid for on 10.10.24 and today it is 30.10.24. Twenty days after ordering and paying for the goods they have still not arrived!!! DHL tried to deliver on 23.10.24 but they had damaged the product (cracked and broken so I refused delivery). I am awaiting a replacement or an explanation. Maybe there will be some news soon?

10 October 2024

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