Product now discolored , washing off in patch’s.Some areas good. Bird droppings washing of easily but generally poor visually Product has deteriorated in appearance to patchy off white and grey, comp... See more
Company replied
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See what reviewers are saying
Great products and super fast delivery. We used Cretex Rapid and found it perfect for the repair we needed. Thanks
Company replied
We were looking for quotes for the refurbishment of our workshop floor. Polycote stood out straight away as their communication was excellent and their sales rep who visited our site was extremely kno... See more
Company replied
I bought their rust killer to prevent further deterioration of metal work surrounding an above ground swimming pool. The 1litre size was quite adequate and did the job as described. I'm hoping the pol... See more
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Company details
Written by the company
Polycote UK LLP was established in 1991 from the belief that quality maintenance products and services should be available to all at competitive prices. Our extensive industry experience has lead to the development of a range of technically advanced products to meet our ideal of “Maintenance Made Easy”. Our commitment to, and achievement of this principle has built Polycote into a financially stable, profitable, growing company that is the choice for thousands of individuals and companies. We supply an entire range of specialist building maintenance products, many of which are totally unique. Our practical knowledge of the building maintenance market has enabled us to engineer a range of products designed to make maintenance easier for you. Polycote UK LLP is a dedicated, active and supportive company that raises the bar in resin flooring installation. We have multiple approved installation teams that cover the whole of the United Kingdom for almost every type of installation. With full technical back-up on all products, you can rest assured that we will do everything we can before, during and after your installation to ensure everything runs smoothly, with as little downtime and aggravation as possible, and in the most competitive way.
Contact info
Centre Point, Wolseley Road, Woburn Road Industrial Estate Kempston, MK42 7EF, Bedford, United Kingdom
- 0800 9800852
- uksales@polycote.com
- polycote.com
4.5
Excellent
254 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Great service
I Made a phone call to polycote for advice on Decratex Flake floor paint/ resin . The customer service operator knew how to answer all of my questions regarding the best practice for best use and results . The result of this call was that I placed my order immediately after making the call
12 February 2024
Unprompted review
Reply from Polycote
Hello Mike, Thank you so much for taking the time to leave us a review. We truly value your feedback and are thrilled to hear that our experts were able to assist you and provide excellent service. If you have any pictures you would like to share with us, we would love to see them! Please feel free to send them over to uksales@polycote.com.
10/10 would use again
Bought Polycote after reading the online reviews and being impressed. After order I got an email expressing my chosen order was out of stock and would I like to to change my colour or wait 2 weeks, no bother I’ll wait. But I ended up then changing to a new colour a few days later after painting my wall a little dark and it was absolutely no bother to change my order again. Etch arrived next day and did exactly what it says on the tin. Will be using Polycote for my next flooring project. Brilliant.
12 February 2024
Unprompted review
Reply from Polycote
Hello Alan, Thank you so much for taking the time to leave us a review. We truly value your feedback and are thrilled to hear that our experts were able to assist you and provide excellent service. If you have any pictures you would like to share with us, we would love to see them! Please feel free to send them over to uksales@polycote.com.
Great service and product range have…
Great service and product range have used for many years
6 February 2024
Unprompted review
Reply from Polycote
Hello, Thank you so much for taking the time to leave us a review. We truly value your feedback and are thrilled to hear that our experts were able to assist you and provide excellent service. If you have any pictures you would like to share with us, we would love to see them! Please feel free to send them over to uksales@polycote.com.
Excellent customer service and quick…
Excellent customer service and quick delivery
8 January 2024
Unprompted review
Reply from Polycote
Hello Alan, Thank you so much for taking the time to leave us a review. We truly value your feedback and are thrilled to hear that our experts were able to assist you and provide excellent service. If you have any pictures you would like to share with us, we would love to see them! Please feel free to send them over to uksales@polycote.com.
Excellent service
Excellent phone assistance. I was guided to the correct product I needed and help was given throughout the ordering process. Product arrived on time and is exactly what we expected and needed.
Have already ordered again.
19 January 2024
Unprompted review
Reply from Polycote
Hello Nichola, Thank you so much for taking the time to leave us a review. We truly value your feedback and are thrilled to hear that our experts were able to assist you and provide excellent service. If you have any pictures you would like to share with us, we would love to see them! Please feel free to send them over to uksales@polycote.com.
They provide great products that do…
They provide great products that do what it says on the can, very knowledgeable and friendly staff and excellent service.
5 February 2024
Unprompted review
Reply from Polycote
Hello, Thank you so much for taking the time to leave us a review. We truly value your feedback and are thrilled to hear that our experts were able to assist you and provide excellent service. If you have any pictures you would like to share with us, we would love to see them! Please feel free to send them over to uksales@polycote.com.
Polycote floor paint.
Very easy to place the order, any questions i had were answered without any issues, first class professional on the phone, the product is first class, i wouldn't go anywhere else for this type of product.
22 January 2024
Unprompted review
Reply from Polycote
Hello Paul, thank you for your review - We really appreciate your feedback and it's great to hear our experts are able to help and we can deliver a fantastic service. If you have any pictures that you would be happy to share please send these to uksales@polycote.com.
The company representative visited me…
The company representative visited me and was able to measure and recommend . He was courteous and friendly . Was able to take payment and the Head Office sent spec sheets and were only too ready to offer assistance if needed . The company make the best flooring and wall products on the UK market
23 January 2024
Unprompted review
Reply from Polycote
Hello Chris, thank you for your review - We really appreciate your feedback and it's great to hear our experts are able to help and we can deliver a fantastic service.
All round great service
Phoned up for advice, got unlimited advice and potential solutions. Placed order online
(with a discount 👍) floor paint arrived as promised, well packaged, with instructions/data sheets (useful).
Applied as directed great finish. Pleased with the look now need to test the floors durability ......see you in 3 years!!!
13 December 2023
Unprompted review
Reply from Polycote
Hello Bryan, thank you for your review - We really appreciate your feedback and it's great to hear our experts are able to help and we can deliver a fantastic service. If you have any pictures that you would be happy to share please send these to uksales@polycote.com.
Excellent service
Excellent service, order placed late in the afternoon, arrived before 9am next day
8 December 2023
Unprompted review
Reply from Polycote
Hello John, thank you for your review - We really appreciate your feedback and it's great to hear our experts are able to help and we can deliver a fantastic service. If you have any pictures that you would be happy to share please send these to uksales@polycote.com.
Great company and customer service
When registering my details to place an order online I was offered a 10% discount.
As the discount code had not been sent I decided to phone my order through, directly with Polycote.
George was very polite and gave me excellent customer service, placed the order with my discount and arranged delivery. I would highly recommend Polycote.
29 November 2023
Unprompted review
Reply from Polycote
Hello Lara, Thank you for your review - We really appreciate your feedback and it's great to hear our experts are able to help and we can deliver a fantastic service. If you have any pictures that you would be happy to share please send these to uksales@polycote.com.
Great Service!
Needed a Plastic Curtain to cover a doorway, internal to external, made an enquiry online, spoke to an advisor, who then sent over a quote which was perfect.
Easy to order and quick delivery.
28 November 2023
Unprompted review
Reply from Polycote
Hello Dan, thank you for your review - We really appreciate your feedback and it's great to hear our experts are able to help and we can deliver a fantastic service. If you have any pictures that you would be happy to share please send these to uksales@polycote.com.
I bought easi self levelling screed and…
I bought easi self levelling screed and Flortex SG. I'd never used these products before and therefore needed alot of technical advice. The Polycote technical team were always super helpful, sharing their expertise with lots if useful tips. The products are also good quality!
11 November 2023
Unprompted review
Reply from Polycote
Hello Heather, thank you for your review - We really appreciate your feedback and it's great to hear our experts are able to help and we can deliver a fantastic service. If you have any pictures that you would be happy to share please send these to uksales@polycote.com.
5 Star Service
Our contact George was extremely helpful in selecting an appropriate product for leak fixing on concrete guttering.Delivery was as promised (2 days).
A company that delivers.
13 November 2023
Unprompted review
Reply from Polycote
Thank you for your review - We really appreciate your feedback and it's great to hear our experts are able to help and we can deliver a fantastic service. If you have any pictures that you would be happy to share please send these to uksales@polycote.com.
Amazing service and assistance
Amazing service and assistance
I have a problem with a single brick wall on concrete seeping water. I phoned Polycote and spoke to one of there technical personnel and explained my problem he recommended two products for myself and I decided to go with the stone guard as I wanted a transparent finish.
Not used it yet as waiting for my builder to do some repointing but will leave a further review when used.
8 November 2023
Unprompted review
Reply from Polycote
Thank you for your review - We really appreciate your feedback and are always looking to improve. Once the builder has completed the work and you have used the product it would be great to see some pictures. If you can, please share and send them to uksales@polycote.com.
Amazing service
Amazing service. Great products with a detailed website page for each product.
2 November 2023
Unprompted review
Reply from Polycote
Thank you for your review - We really appreciate your feedback and are always looking to improve. If you have any pictures that you would be happy to share please send these to uksales@polycote.com.
had a problem with on-line payment and…
had a problem with on-line payment and they were on the phone first thing next am. Sorted everything on the spot.
Order dispatched the same day and arrived the next.
First class treatment, old school.
31 October 2023
Unprompted review
Reply from Polycote
Thank you for your review - We really appreciate your feedback and are always looking to improve. If you have any pictures that you would be happy to share please send these to uksales@polycote.com.
Instantex
Have used Polycote on numerous occasions over the last 5/6 years. All products have been to spec and have done the job
Latest order arrived as expected; not been able to apply as yet owing to traffic/weather conditions
31 October 2023
Unprompted review
Reply from Polycote
Thank you for your review - We really appreciate your feedback and are always looking to improve. If you have any pictures that you would be happy to share please send these to uksales@polycote.com.
Great Advise
Good work from Polycote. Placed an order online but they followed up with a call to make sure I had ordered the right product for my concrete floor. Help when help needed. Thank you Will
20 October 2023
Unprompted review
Reply from Polycote
Thank you for your review - We really appreciate your feedback and are always looking to improve. If you have any pictures that you would be happy to share please send these to uksales@polycote.com.
Great Products & Very Knowledgeable Staff
Used Polycote products on numerous occasions now. Cretex EP is our go to product for floor repairs in the factory. Believe me this stuff is hard wearing and tough as old boots when it sets. We have a lot of traffic that goes over the Cretex EP repairs and it stands up to anything we have thrown at it. I have spoken to the team at Polycote on a few occasion about different projects that we have undertaken and they have always been extremely helpful and knowledgeable. I would highly recommend Polycote and their products.
4 October 2023
Unprompted review
Reply from Polycote
Thank you for your review - We really appreciate your feedback and are always looking to improve. If you have any pictures that you would be happy to share please send these to uksales@polycote.com.
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