Product now discolored , washing off in patch’s.Some areas good. Bird droppings washing of easily but generally poor visually Product has deteriorated in appearance to patchy off white and grey, comp... See more
Company replied
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See what reviewers are saying
Great products and super fast delivery. We used Cretex Rapid and found it perfect for the repair we needed. Thanks
Company replied
We were looking for quotes for the refurbishment of our workshop floor. Polycote stood out straight away as their communication was excellent and their sales rep who visited our site was extremely kno... See more
Company replied
I bought their rust killer to prevent further deterioration of metal work surrounding an above ground swimming pool. The 1litre size was quite adequate and did the job as described. I'm hoping the pol... See more
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Company details
Written by the company
Polycote UK LLP was established in 1991 from the belief that quality maintenance products and services should be available to all at competitive prices. Our extensive industry experience has lead to the development of a range of technically advanced products to meet our ideal of “Maintenance Made Easy”. Our commitment to, and achievement of this principle has built Polycote into a financially stable, profitable, growing company that is the choice for thousands of individuals and companies. We supply an entire range of specialist building maintenance products, many of which are totally unique. Our practical knowledge of the building maintenance market has enabled us to engineer a range of products designed to make maintenance easier for you. Polycote UK LLP is a dedicated, active and supportive company that raises the bar in resin flooring installation. We have multiple approved installation teams that cover the whole of the United Kingdom for almost every type of installation. With full technical back-up on all products, you can rest assured that we will do everything we can before, during and after your installation to ensure everything runs smoothly, with as little downtime and aggravation as possible, and in the most competitive way.
Contact info
Centre Point, Wolseley Road, Woburn Road Industrial Estate Kempston, MK42 7EF, Bedford, United Kingdom
- 0800 9800852
- uksales@polycote.com
- polycote.com
4.5
Excellent
254 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Polycote
Hello Mick, Thank you so much for taking the time to leave us a review. We truly value your feedback and are thrilled to hear you were happy with the service you received. If you have any pictures you would like to share with us, we would love to see them! Please feel free to send them over to uksales@polycote.com.
Would recommend
Very efficient service. Great communication regarding dispatch which was also very swift. The resin product we bought was easy to use following the instructions and did exactly what we wanted it to do. Would recommend the product and the company
17 April 2024
Unprompted review
Reply from Polycote
Hello Sarah, Thank you so much for taking the time to leave us a review. We truly value your feedback and are thrilled to hear you were happy with the service you received. If you have any pictures you would like to share with us, we would love to see them! Please feel free to send them over to uksales@polycote.com.
Industrial warehouse floor epair
Required some PU floor coating for an industrial floor. Contacted Polycote's sales team, who were extremely knowledgeable advising on the best options for the current flooring substrate.
For a small charge they also split the order into smaller quantities which has prevented us from wasting materials which would have been consumed or discarded immediately.
From order through to delivery the service was excellent. The product was easy to lay and the results are excellent.
Would definitely recommend and will use for future projects.
22 April 2024
Unprompted review
Reply from Polycote
Hello Mark, Thank you so much for taking the time to leave us a review. We truly value your feedback and are thrilled to hear you were happy with the service you received. If you have any pictures you would like to share with us, we would love to see them! Please feel free to send them over to uksales@polycote.com.
i still havent got my goods
15 April 2024
Reply from Polycote
Hello Wayne,
We sincerely apologise for the delay in dispatching your order. Such lapses in customer service are not representative of our usual standards. While we have made efforts to keep you informed about the progress of your order, we acknowledge that there has been a delay with one of the items. As per our discussion with our representative, we will ship the available items promptly, and the remaining item will follow as soon as it becomes available.
We deeply regret any inconvenience this may have caused and hope it hasn't discouraged you from considering future orders with us. Your understanding and patience are greatly appreciated.
brillant communication and fast delivery
11 April 2024
Reply from Polycote
Hello Martin, Thank you so much for taking the time to leave us a review. We truly value your feedback and are thrilled to hear you were happy with the service you received. If you have any pictures you would like to share with us, we would love to see them! Please feel free to send them over to uksales@polycote.com.
We had a problem with a wall
We had a problem with a wall; flaking old paint and deteriorating bricks where the water had got under the paint. We'd already looked through the Polycote brochure but a visit from one of their reps was most useful and put the seal on it. With their help we now have a plan to repair and restore the wall and we're just waiting for the weather to improve. We ordered the necessary products and the they were delivered promptly and efficiently. I would have no hesitation recommending Polycote to anyone in a similar situation.
12 April 2024
Unprompted review
Reply from Polycote
Hello John, Thank you so much for taking the time to leave us a review. We truly value your feedback and are thrilled to hear you were happy with the service you received from our rep. It's great to share your success so if, when the project is complete you have any pictures you would like to share with us, we would love to see them! Please feel free to send them over to uksales@polycote.com.
Reply from Polycote
Hello Chris, Thank you so much for taking the time to leave us a review. We truly value your feedback and are thrilled to hear you were happy with the service you received and the delivery was quick. Once you have completed your project it would be great to see some pictures so we can share your achievements. Please feel free to send them over to uksales@polycote.com.
We made a mistake not protecting our…
We made a mistake not protecting our good from the weather and the team at Polycote were very helpful is sorting out the problem and did what they could to save us costs
12 April 2024
Unprompted review
Reply from Polycote
Hello William, Thank you so much for taking the time to leave us a review. We truly value your feedback and are thrilled to hear you were happy with the service you received. If you have any pictures you would like to share with us, we would love to see them! Please feel free to send them over to uksales@polycote.com.
Reply from Polycote
Hello Belinda, Thank you so much for taking the time to leave us a review. We truly value your feedback and are thrilled to hear you were happy with the service you received. If you have any pictures you would like to share with us, we would love to see them! Please feel free to send them over to uksales@polycote.com.
I bought some PVC stair nosing from…
I bought some PVC stair nosing from Polycote. The quality of their product is really good. The delivery was also fast and reliable. I am grateful for that.
15 March 2024
Unprompted review
Reply from Polycote
Hello Mohammad, Thank you so much for taking the time to leave us a review. We truly value your feedback and are thrilled to hear you were happy with the product and service you received. If you have any pictures you would like to share with us, we would love to see them! Please feel free to send them over to uksales@polycote.com.
Good commercial grade products
Good commercial grade products. Have used Acraflex High Build both on a concrete roof and sealing an internal roof gully with good success.
23 March 2024
Unprompted review
Reply from Polycote
Hello Ian, Thank you so much for taking the time to leave us a review. We truly value your feedback and are thrilled to hear you were happy with the product you received. If you have any pictures you would like to share with us, we would love to see them! Please feel free to send them over to uksales@polycote.com.
First class knowledge of products and…
First class knowledge of products and helpful customer service, staff v friendly and helpful.
28 March 2024
Unprompted review
Reply from Polycote
Hello William, Thank you so much for taking the time to leave us a review. We truly value your feedback and are thrilled to hear you were happy with the service you received. If you have any pictures you would like to share with us, we would love to see them! Please feel free to send them over to uksales@polycote.com.
Great communication
Great communication, technical help and fast delivery
25 March 2024
Unprompted review
Reply from Polycote
Hello, Thank you so much for taking the time to leave us a review. We truly value your feedback and are thrilled to hear you were happy with the service provided and the fast delivery. If you have any pictures you would like to share with us, we would love to see them! Please feel free to send them over to uksales@polycote.com.
Great service
Great service - phoned up to get a quote for paint to seal new screed on garage floor. Rhys gave great advice on the best product to use and despite costing more than I expected convinced me this was the best product (epoxy)
22 March 2024
Unprompted review
Reply from Polycote
Hello Howard, Thank you so much for taking the time to leave us a review. I have shared your comments with Rhys. We truly value your feedback and are thrilled to hear you were happy with the products you ordered. If you have any pictures you would like to share with us, we would love to see them! Please feel free to send them over to uksales@polycote.com.
Wonderful!
Wonderful! George couldn’t have been more helpful in getting me set up for the job. Really great advice and all I needed was available immediately off the shelf. Many thanks, highly recommended.
21 March 2024
Unprompted review
Reply from Polycote
Hello Richard, Thank you so much for taking the time to leave us a review. I have shared your comments with George. We truly value your feedback and are thrilled to hear you were happy with the products you ordered. If you have any pictures you would like to share with us, we would love to see them! Please feel free to send them over to uksales@polycote.com.
GREAT PRODUCT
GREAT PRODUCT
Easy to apply with clear instructions
delivery ok,
19 March 2024
Unprompted review
Reply from Polycote
Hello Jack, Thank you so much for taking the time to leave us a review. We truly value your feedback and are thrilled to hear you were happy with the products you ordered. If you have any pictures you would like to share with us, we would love to see them! Please feel free to send them over to uksales@polycote.com.
Fantastic 5 star service and product.
19 March 2024
Unprompted review
Reply from Polycote
Hello, Thank you so much for taking the time to leave us a review. We truly value your feedback and are thrilled to hear you were happy with the products you ordered. If you have any pictures you would like to share with us, we would love to see them! Please feel free to send them over to uksales@polycote.com.
DO NOT USE - HOMOPHOBIC COMPANY
DO NOT USE - BOYCOTT THIS BUSINESS
Asked for a sales rep to come to one of our business for advise on what product to use. They kept not turning up. I now get an email saying they will NOT supply our business with product or services because the email I was using is linked to an LGBTQ+ retailer!!
I have asked for the Director to call me in the morning before going to contacts within the Press and Social Media. This is all recorded on Email so this post should NOT be removed without contacting me to provide evidence.
Further updates will be posted here.
DO NOT SUPPORT HOMOPHOBIC BUSINESSES!
Just had a call from the M.D, he said they can be as Homophobic as they like and they do not support any of you Gay People! He said its Filth Its Wrong! Disgusting!!!!
Cannot believe people or businesses think they have this right in 2024! still a lot of work to do and Close Businesses like this down!
FURTHER UPDATE!
Thank you for confirming that your company is prepared to break the law by refusing to provide goods or services to somebody with a protected characteristic. You will receive formal documentation from our solicitors shortly.
18 March 2024
Unprompted review
Reply from Polycote
Hello Mark,
Thank you for taking the time to speak with me yesterday. I understand that you're disappointed with our recent interaction, and I am sorry that you feel so strongly about our company.
Your comments about our call are incorrect, and I would like to take this opportunity to remind you that all our calls are recorded. We value all our customers and strive to provide excellent service.
Regarding the site visit, we understand that different properties may have varying appeals. You have requested a site visit to a property that is contrary to our Christian beliefs and would affect our conscience if we were to visit it. Unfortunately, due to our company's core values, we're unable to visit such locations. We have stated that we are not able to attend and explained our reasons why. We are within our rights to do this and hope that you will respect this decision.
To help you find the service you need, we've provided the name of another company that may be a better fit.
We treat all our customers with dignity and courtesy. We hope you understand our position and appreciate your previous business with us; however, we do request that you return the same dignity and courtesy to our company and our team.
Great product easy to apply.
7 March 2024
Unprompted review
Reply from Polycote
Hello, Thank you so much for taking the time to leave us a review. We truly value your feedback and are thrilled to hear you were happy with the products you ordered. If you have any pictures you would like to share with us, we would love to see them! Please feel free to send them over to uksales@polycote.com.
Exceptional quality products.
Ordered a range of concrete repair products and floor paint from Polycote for use in a commercial medical grade warehouse, performed exceptionally well and lived up to the suppliers spec. Recently placed a repeat order of larger quantities having seen first hand the ease of use and quality of repairs.
13 February 2024
Unprompted review
Reply from Polycote
Hello, Thank you so much for taking the time to leave us a review. We truly value your feedback and are thrilled to hear you were happy with the products you ordered. If you have any pictures you would like to share with us, we would love to see them! Please feel free to send them over to uksales@polycote.com.
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