Ponsford LTD Reviews 

Fitters arrived at time agreed, carpet was fitted in a timely manner and was happy with the fitting of the carpet. The fitters were friendly and tidy, they even hovered up when they had finished.

Paul and Will arrived promptly, were polite, friendly and very accommodating. They worked hard and completed the job in good time. The new carpet looks lovely!

Carl Thompson was our sales adviser on all 3 visits to the store. He was welcoming, patient and very helpful.
We had an overall very positive experience at Ponsfords store Sheffield.

We recently had a carpet fitted. The whole service from start to finish was first rate. The carpet fitters did an excellent job. What stood out for us was they included removal of our old carpet and moving the furniture. This was at an additional cost but the fitters took the care to prepare the floor thoroughly before laying the new carpet. It was so refreshing to use company that put customer care at the forefront. I would highly recommend to others.

We bought a soda this morning. Exceptional service and advice from Stephen. Very knowledgeable, put us at ease and we both felt very comfortable with our purchase. Looking forward to the sofa arriving and being able to relax. Thanks.

Had a couple of minor issue with 2 sofas. I am happy to say we were dealt with expertly from start to finish by Yolanda, Catherine and Liam. Tremendous service, polite, timely, good workmanship and good communications all throughout. They went over and above to overcome an unexpected hiccup. Thank you

First time visiting the store and was a great experience, the staff were so helpful and knowledgeable. Dealt with Bilal and Gavin who were great. The cannoli in the cafe were amazing too!!

I came to look at sofas.
Sarah was informative, knowledgeable and listened to my needs. She had patience whilst showing me all the options.
I consider her to be a professional sales advisor.

I should have done this ages ago but Christmas got in the way and then I just forgot. Steve and Tom delivered my new sofa and chair on 28 November and then delivered another chair on 19 December. Both times they were very professional and friendly, respecting my property and making sure they didn’t trail any mud into the house. They also took away my old suite and if I remember correctly they disposed of all the rubbish too. They let me know what time they would arriving and kept me updated by phone. Great guys.

Today Graeme and Jo fitted my lounge carpet, I can't thank them enough for their service, friendly and courteous, Highly recommend them. I'm thrilled with the result, thank you from a very satisfied customer.

Graeme and Paul with another of their colleague did the carpet upstairs in 3 rooms. Brilliant service and finishing ..they moved all furniture and put it back they way it was meant to .. carpet looks amazing and gives a fresh look..thank you

Steve and Mo delivered my new settee today. Excellent service, moved another settee for me prior to putting my new one in situ. Took great care not to damage any paintwork or fittings. Wish all delivery drivers were as polite and courteous.

Very helpful in the shop, no pressure, as much time as I wanted. Good delivery by Mr Craig and Mr Marino

Jonathan and Bilal were so helpful with us. A perfect combination of knowledge and support to guide us in our purchase. We know the quality is excellent from previous purchases. Always a joy to return.

Caroline was so helpful and patient when we were deciding which dining room set would be best for us . She gave us measurements and explained about the extension size of the table and even advise about the chairs . Thank you for your help ! We can’t wait for our new table to be delivered x

Marino and Craig delivered our garden furniture. They were on time, polite, friendly and put the furniture exactly where I wanted it in the garden.
Highly recommend them to deliver your furniture and as always Ponsfords is the place to get it from.

Sofa installed and fitted within a few minutes by Marino & Craig - super efficient & friendly - Thank you

Mario and Craig delivered my chair today. They arrived timely, were very pleasant, checked all was okay before they left.

Excellent service from Jonathan. Knowledgeable and helpful. Made the whole process easy.

Another great experience with the Ponsford carpet fitters Graeme and Will. After my last carpet fitting in the hall and lounge, I booked them again to do my two bedrooms with the same brand of carpet and again it was fitted to perfection. Only one more room to go before I've replaced all the rubbish the builders put down in my new build bungalow and guess where I'm going for that!