I purchased a blow up pool in August 2025. As I had a granddaughter coming in March 2026 I left it in the bag. On the day we set it up a leak was noticed. I contacted the store and sent through som... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Just finished installing the SC30 Chlorinator, replacing a Zodiac Tri Mid. The plumbing had to be changed but I was able to install with the cell in a vertical position. The unit looks well made, onl... See more
I wasn't sure which pump would be right to replace a CTX280 pump and thought of getting a PRO200, but David replied to my on-line query suggesting a PRO150 as a better flow rate/power fit. Of course h... See more
The produce we bought wasn't correct for our needs, but we were able to return the item and get a refund. The service was prompt and friendly. Although we didn't use the product - there was nothing... See more
Company details
Written by the company
Pool Supplies Online. We are an Australian online pool supplies company that has everything you need in one online pool store. Our mission is quite simply to make pools easier.
Contact info
27 Badgally Road , 2560, Campbelltown, Australia
- 1300 001 466
- support@poolset.com.au
- poolset.com.au
4.6
Excellent
425 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
fast shipping and product as describe.
3 March 2025
Pool SET 1.5hp PRO Pool pump
Great product, they were happy to discuss my concerns over the phone. Pump was delivered next day as promised and i am super happy with the quality. Install was easy and pump is super quiet and more powerful than the equivalent spec'ed pump it replaced.
3 March 2025
Easy to deal with
Easy to deal with, product turned up promptly and as expected, it was out of stock for a couple of weeks, but once it was back in stock, was here within a day or 2. They were helpful with technical assistance too
28 February 2025
Quick turnaround
New hose and diaphrams were received in a couple of days from order and my pool is getting cleaned again
24 February 2025
Pool Vacuum Head
The delivery was great and the product looked similar to the one being replaced. Occasionally the suction is too strong and the new vacuum head sucks completely to the bottom of the pool causing a problem. Ive never experienced this before.
21 February 2025
Good and bad
Product wasn't in stock although no mention of this when I purchased. They claim they tried to notify me but admitted they sent that text to a wrong number. Would have marked much lower but when product did come in it was sent by courier instead of AusPost.
19 February 2025
Came on time and exactly as described
Came on time and exactly as described.
Good quality.
11 February 2025
Pool Filter Purchase
I received good advice and the filter purchased suits my requirements well.
11 February 2025
Quick Response
Made my order on the Monday and the order was delivered on the Thursday. Quick and easy.
10 February 2025
The service provided by David was…
The service provided by David was great.
I collected the pool cleaner from their shop without any trouble or delay.
5 February 2025
Great solar pump
Purchased a solar pump and it has been great. Significantly cheaper than equivalent pumps from other suppliers and works perfectly. Was easy to install and so far no concerns with its performance.
3 February 2025
Communication is key
Communication is key, purchased the pool cleaner over night and I requested next day pick-up, asap.
Pool Set didn't disappoint, next morning received email stating item ready for pick-up, thank you for a pleasant transaction...
3 February 2025
Great price for superior replacement…
Great price for superior replacement cartridge filter.
Easy to order, prompt delivery.
Got what I ordered.
6 January 2025
Great service and competitive pricing!
Great service and competitive pricing!
Delivery within 4 days was brilliant!
I will be back!!!
31 January 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.