Popjulia 

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Rated 5 out of 5 stars

Popjulia is an online shop that sells quality fashion items namely dresses, linen, tops, bottoms, knitwear, outerwear, shoes, sets and accessories. What is nice about their website is that they always... See more

Rated 1 out of 5 stars

Ordered dress 12.5.21 paid £33.92 never arrived. Huge scam. I am pensioner and cannot afford to throw money away. Don’t order from them. Huge huge scam.

Rated 1 out of 5 stars

This online retailer is a scam. Ordered a pair of shoes that never arrived, contacted the customer service and they just keep repeating to get in touch with Royal Mail (nothing more than this). Repli... See more

Company replied

Rated 1 out of 5 stars

The product quality is super bad, the 3 dresses I received this time are completely different from those introduced on the website, one website shows a large and long skirt, I got is straight short s... See more

Company replied

Company details

  1. Clothing Shop

Information provided by various external sources

We work with emerging designers and brands worldwide, and together present collections of creative, trendy, high craftsmanship fashion at Popjulia.com .


Contact info

All reviews

(87)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Very poor quality..waste of money!!

23 March 2018
Unprompted review
Popjulia logo

Reply from Popjulia

We are terribly sorry for what happened. We have forwarded your feedback to the management and we will keep improving the quality and services.

For more information, you can contact us via support@popjulia.com.

Best regards,
PopJulia

Rated 1 out of 5 stars

Real Customer with order# and return tracking#

“They fool you with RETURN POLICY. Return Center in CHINA”

IN CHINA, The Return Center is in China. To ensure I am a real customer, I have included my order number and return tracking number in the message. And also read to the last sentence, they fool you for the return policy.

1. RETURN:
It seems they dont like to accept the return.

When I requested for return, the representative sent me an email Since International return might result in long waiting time and incur substantial return cost on your side, we recommend some alternative methods to resolve this issue. We would like to offer you 15% cash refund or 20% store credit refund (store credit offer for USD order only ) instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth.

Once I insisted on the return, they sent an email stating If you would like to keep the item(s) and skip the return hassle, we'd love to improve the compensation rate to be either 30% store credit (NOTE: Store credit offer for USD order only), or 20% money refund.

I sent the return back as directed via USPS track#LA168887839US on 01/29/2018. I paid the return postage fo $38.49. I haven't received the refund $134.2 as of today. My order number is H1077894 ordered from US.

2. Quality
Really $#*!ty stuff. I ordered 7 items total $202.20 including $34 expedited service. If it had not been the issue to save postage for return, I would have returned them all.

3.Shipment and Return Policy
They gradually send out the shipment. In my case, I ordered on Dec. 11, 2017. I received three packages. On Jan.22 I received the last packages.

$34 expedited charge is a joke!

MOST IMPORTANT: They fool you the return policy. You have to contact them within 15 days when you receive EACH package not when you receive the WHOLE order.

18 March 2018
Unprompted review
Popjulia logo

Reply from Popjulia

We are terribly sorry for what happened. We have forwarded your feedback to the management and we will keep improving the quality and services.

For more information, you can contact us via support@popjulia.com.

Best regards,
PopJulia

Rated 1 out of 5 stars

PopJulia receiving BAD reviews !

PopJulia, Just Fashion Now and Fashion Mia I believe are all affiliated --the same clothing retailers under different names and the complaints from customers who placed orders with these companies are very similar. Based in China-- but JFN also has a U.S. address in City of Industry, CA. Returns must be shipped to China. These companies charge your credit card quickly--but shipments may not arrive for months. Some shipments may not arrive at all. Often times very difficult to contact representatives. Some customers who receive their shipments are disappointed with the quality of clothing or that the sizes are off. Too small even it ordered in XL The complaints against these companies are so much the same and too repetitious for these retailers NOT to be associated in some way ! I have notified the Federal Trade Commission what I have personally experienced with JFN. I don't know what actions--if any--they take in checking the business practices of these companies. I have received no word from them since filing a complaint--even after being assigned a reference number. We have to be vigilant ourselves. I advise-- BEFORE ORDERING-- read the Return/Refund policies of these businesses ! Dont place any orders if returns are made outside the U.S.

9 February 2018
Unprompted review
Popjulia logo

Reply from Popjulia

We are terribly sorry for what happened. We have forwarded your feedback to the management and we will keep improving the quality and services.

For more information, you can contact us via support@popjulia.com.

Best regards,
PopJulia

Rated 1 out of 5 stars

Popjulia is the exact same as Ericdress …

Popjulia is the exact same as Ericdress and modlilly. Chinese rubbish. Nothing is the same as the pictures. Do not buy from them

20 January 2018
Unprompted review
Popjulia logo

Reply from Popjulia

We are terribly sorry for what happened. We have forwarded your feedback to the management and we will keep improving the quality and services.

For more information, you can contact us via support@popjulia.com.

Best regards,
PopJulia

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