Popsy Clothing Reviews 

6,806
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,256 reviews, reviewers overwhelmingly had a great experience with this company. Many people frequently praise the extremely prompt shipping services and note that orders always arrive quickly and safely packaged. Shoppers consistently highlight the exceptional overall product quality, beautiful designs, and thoughtful additions like convenient pockets in their dresses and outfits. Some reviewers were not happy with the tights, mentioning that they quickly stretched out, thinned, or kept falling down after a short time of wear. Some consumers also reported facing minor issues with items becoming faulty or experiencing occasional difficulties when trying to resolve return problems with their purchases.

What people talk about most

Product

Clients share positive opinions on product, highlighting the exceptional quality and beautiful designs of the... See more

Quality

Reviewers highlight positive aspects of quality, noting that the clothing items are exceptionally well made... See more

Delivery service

Customers consistently report positive experiences with the delivery service, often highlighting prompt and... See more

Order

Reviewers mention positive feedback about order experiences, highlighting an easy website process and prompt... See more

Service

Users describe positive interactions with service, highlighting prompt and professional assistance. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

 Unique and different, well-made and “happy. British company And good refunds and returns program. Entirely online. Well worth looking at as they have something for every occasion. I love their tight... See more

Company replied

Rated 5 out of 5 stars

I love Popsy's more unusual prints. My daughter loves highland cattle so The Highland Cow fabric was perfect for her. She doesn't like the midaxi length so it is fantastic to be able to alter the Pops... See more

Company replied

Rated 5 out of 5 stars

Popsy Clothing is an absolutely fantastic small business. The quality of their products is consistently outstanding — beautiful fabrics, flattering fits, and designs that are both comfortable and st... See more

Company replied

Rated 5 out of 5 stars

My second purchase from Popsy & once again, I was delighted with the dress. Pockets are fabulous & quality is exceptional. Had intended to take it on our cruise holiday but it’s a slightly heavier mat... See more

Company replied


Company details

  1. #66 of 254 best companies in Ladies' clothes shop
  2. #21 of 58 best companies in Bags and luggage shop
  3. #28 of 81 best companies in Children's clothes shop
  4. #169 of 589 best companies in Clothing Shop
  5. #2 of 16 best companies in Dress Shop
  6. #183 of 371 best companies in Gift shop

Written by the company

Find your feel-good Popsy - Fun prints, thoughtful gifts & matching moments. Whether you’re treating yourself or finding something special for someone else, there’s always something cheerful to discover at Popsy. Explore our colourful range of dresses, tops, skirts, children’s styles, accessories and gifts, all designed with fun prints and feel-good comfort in mind. We love helping you create special matching moments with your child too, with prints you can enjoy together. Our alterations service is also available to help make your Popsy piece feel even more perfect. Follow us on social or subscribe to our newsletter for New Ins every Friday, monthly offers and the latest Popsy treats.

Something lovely to look forward to

Written by the company

New Ins every Friday, plus monthly offers
There’s always something new to discover at Popsy. Our New Ins arrive every Friday, bringing fresh prints, easy-to-wear styles and a little joy to your wardrobe. We also run discounts and promotions each month, so make sure you’re following us on social or signed up to our newsletter so you don’t miss out.

Made to feel just right

Easy 28-day returns & thoughtful alterations

Finding the perfect Popsy should feel joyful from start to finish. That’s why we offer a 28-day returns policy if something isn’t quite right. And if you’ve found a dress you love but it needs a little adjustment, our alterations service can help make it feel beautifully suited to you. Whether it’s the length, sleeves, belt loops or pockets, we’re here to add that extra bit of Popsy care. Just remember, once an item has been altered it can’t be returned.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 30% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(6,806)

1,218 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everyday is a Popsy day …

What can l say the quality of clothing is fabulous, the choice of styles, the Popsy group including the people who own the company, the customer care, everything is second to none. Thank you. Every day is a Popsy day

20 July 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Lisa 💗
Thank you very much for your fabulous review 💗
We really appreciate it & are thrilled you love your recent purchases 💗
Thank you also for your wonderful feedback...we're so pleased you love our Popsy community & customer care 💗
Your kind words mean a lot to us 💗
Popsy x

Rated 5 out of 5 stars

Excellent aftercare

My item needed repaired and the team did an excellent job from the initial communication, quality of repair and delivery back to me

20 July 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Sharon 💗
Thank you very much for your great review 💗
We're delighted to hear how pleased you are with our customer care & very much appreciate the feedback 💗
Thank you 💗
Popsy x

Rated 5 out of 5 stars

Beautiful dresses

Beautiful dresses, as always. Excellent quality
Quick delivery

20 July 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Joanna 💗
Thank you very much for your wonderful review & feedback 💗 We really appreciate it & are thrilled you love your Popsy dresses 💗
Thank you 💗
Popsy x

Rated 5 out of 5 stars

Swift delivery

Swift delivery, comfortable dresses, quirky patterns, pockets, and flattering for the curvier figure

20 July 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Sara 💗
Thank you very much for your great review 💗
We're delighted to hear you're pleased with your recent purchases & our products 💗
Thank you too for your valuable feedback...it really means a lot 💗
Popsy x

Rated 5 out of 5 stars

My favourite clothing design!

My favourite clothing design!

20 July 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Karen 💗
Thank you very much for your review 💗
We're delighted to hear you're pleased with your recent purchase 💗
Thank you for your valuable feedback too...it means such a lot 💗
Popsy x

Rated 5 out of 5 stars

Great all round service and delivery

Great all round service and delivery

20 July 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Emma 💗
Thank you very much for your review 💗
We're delighted to hear how much you love our brand & customer service 💗
We really appreciate your feedback 💗
Thank you 💗
Popsy x

Rated 5 out of 5 stars

Love this brand!!

Love this brand!!! Have been wearing Popsy dresses for years and completely recommend. Excellent quality, fit, design, customer service and I have changed sizes recently and have been able to resell all dresses with ease (this I think really highlights the quality.)

3 March 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Mel 💗
Thank you very much for your wonderful review 💗
We're thrilled to hear how much you love our brand, our products & customer care 💗
We really appreciate your feedback 💗
Thank you 💗
Popsy x

Rated 5 out of 5 stars

Such a lovely business

Such a lovely business! Everything I’ve bought from Popsy has been fantastic quality, and the customer service is always outstanding.

My latest order was a restock of their tights, which I’ve been buying for years because they are just brilliant! - along with my third Cabin Bag. The Cabin Bags are incredible - so well made, with loads of practical zipped compartments that make them perfect for travel. The quality is exceptional, and I’m absolutely delighted with them. Highly recommend!

1 July 2026
Unprompted review
Popsy Clothing logo

Reply from Popsy Clothing

Hi Wendy 💗
Thank you very much for your wonderful review 💗
We really appreciate your feedback & are delighted to hear how much you love our brand, our products & our customer service...we have to agree that our cabin bags are fantastic as are our tights & Underpops 💗
Thank you so much for your recommendation...it means a lot 💗
Popsy x

Rated 4 out of 5 stars

Dally petite size 8 is perfect shortened by 2", its just right.

Love the clothing from popsy, fab quality material
I ordered the dally jumpsuit petite size 8 and it clings to me just right, had her shortened by 2" and its the perfect fit. 😀

18 June 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Miss Wilkinson 💗
Thank you very much for your great review 💗
We're thrilled you love your recent purchase & our alterations service 💗
Thank you so much for your feedback too...we really appreciate it 💗
Popsy x

Rated 5 out of 5 stars

I adore Popsy dresses.They always fit…

I adore Popsy dresses.They always fit well.Such a vast choice of designs.PI always get compliments when I wear them.

17 June 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Jean 💗
Thank you very much for your great review 💗
We're delighted to hear how much you love our dresses & designs 💗
We really appreciate your feedback 💗
Thank you 💗
Popsy x

Rated 1 out of 5 stars

Cabin bags

Cabin bags. I tried to get 2 new ones as the handles are coming unstiched on both but got no joy as by the time they responded to my emails they were just over year old.Watch it, they're very reluctant to exchange or refund if they become faulty which ours did.

24 March 2026
Unprompted review
Popsy Clothing logo

Reply from Popsy Clothing

Hi Jen 💗
Thank you for your review.
We appreciate it & will certainly pass your feedback onto the team 💗
Thank you 💗
Popsy x

Rated 5 out of 5 stars

Smart yet comfortable dresses

Good customer service and fabulous dresses. I have worn four now for more formal occasions and they were smart, made me look good and were extremely comfortable.

17 February 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi 💗
Thank you very much for your fabulous review 💗
We really appreciate your feedback & are delighted to hear how much you love your Popsy dresses & our customer care 💗
Thank you 💗
Popsy x

Rated 5 out of 5 stars

Love the company and the clothes

Love the company , they tailor make it if your Petite and make the adjustments for you . Plus love there clothes too . Plus models are ordinary people . Cherish is brilliant too and her team

19 June 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Diane 💗
Thank you very much for your wonderful review 💗
We really appreciate your kind feedback & are delighted to hear how much you love our brand & our products 💗
Thank you also for using our alterations service...it means so much to us 💗
Love Cherish & Team Popsy x

Rated 5 out of 5 stars

Delivery service great

Delivery service great, quality great. Family run business based in the UK. New stock released every Friday. Every so often they give little gifts, goodies and randomly some even get their orders refunded if they pull your order out.

18 June 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Natasha 💗
Thank you very much for your wonderful review 💗
We really appreciate your feedback & are delighted to hear how much you enjoy the little personal touches we hope demonstrate how much we value our customers & our incredible Popsy community 💗
Thank you 💗
Popsy x

Rated 5 out of 5 stars

Dresses that just fit perfectly and…

Dresses that just fit perfectly and have a free alteration service! I love their amazing designs and the cotton fabric. I can always find something to suit my shape and height. You feel valued as a customer and they have a great community group you can join too

18 June 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi J 💗
Thank you very much for your fabulous review 💗
We really appreciate your wonderful feedback & are delighted to hear how much you love our brand, our products & our incredible Popsy community 💗
Thank you also for using our alterations service...it means such a lot to us 💗
Popsy x

Rated 5 out of 5 stars

I bought couple of bits now frim popsy…

I bought couple of bits now frim popsy love the clothes so comfortable and also they do free alterations which I did with my trousers they altered before they where dispatched if you get your clothes and you think wish I got altered you can send back and the cost is under a ten pound note so well worth it
All iteams I bought have even got pockets in however the best is I feel more confident in my clothes and enjoy wearing them
Service is fantastic and best company I used on line and I love the fact the owner does videos and say how things can be matched with eg colour of shoes etc

18 June 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Nicola-Anne 💗
Thank you very much for your fabulous review 💗
We're delighted to hear how much you love our products, the brand & our alterations service 💗
We really appreciate your kind words & valuable feedback 💗
Thank you 💗
Popsy x

Rated 5 out of 5 stars

Everything I order from popsy is always…

Everything I order from popsy is always excellent - from the tights to dresses and cardigans. Great quality and beautiful designs!

17 June 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Morgan 💗
Thank you very much for your wonderful review 💗
We really appreciate your feedback & are delighted to hear how much you love our brand & our products 💗
Thank you so much for your custom 💗
Popsy x

Rated 5 out of 5 stars

Great as usual

This company regularly completes orders to the highest standards and I'm glad I found them!

17 June 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Christine 💗
Thank you very much for your great review 💗
We really appreciate it & are delighted you're happy your recent purchases 💗
Thank you so much for your feedback...we're so glad you found us too! 💗
Popsy x

Rated 5 out of 5 stars

The goods and sevice are brilliant…

The goods and sevice are brilliant returns are really easy I would recommend this company

17 June 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Elaine 💗
Thank you very much for your great review & feedback 💗
We really appreciate it & are thrilled you love your recent Popsy purchase & our customer care 💗
Thank you also for your recommendation...it means a lot 💗
Popsy x

Rated 5 out of 5 stars

Happy customer

I love my recent dresses from Popsy. They offer free alterations which are a fantastic bonus for me as I can easily buy items that I haven’t always be able to such as jumpsuits and maxi dresses, due to my height, I find they offer a great variety of clothing. The only thing I would say is that the sizes I wear are often sold out really quickly but when I manage to get them I usually love them. I have seen a few negative comments about customer service however, I have always had a really good experience with them with a quick and positive resolution.

17 June 2026
Popsy Clothing logo

Reply from Popsy Clothing

Hi Casey 💗
Thank you very much for your fabulous review & valuable feedback 💗
We're thrilled you love your recent purchases 💗
Thank you also for using our alterations service...we really appreciate you shopping with us 💗
Thank you 💗
Popsy x

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look