Porscheteesside Reviews 

509
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Recently purchased my 5th car from David Singh, and the process is seamless and enjoy coming from Leeds to Teesside to buy my cars The staff are so attentive , and the service department is great... See more

Rated 5 out of 5 stars

Visited to have a test drive in a Taycan, with no intention of buying. But Javid found me a great spec car and so I bought it. Javid really looked after me, John was super helpful on the financ... See more

Rated 5 out of 5 stars

Wonderful experience from walking in to driving out! Keith helped us source our dream family car without any stress and ease from start to finish. We were made to feel welcome from the minute we en... See more

Company replied

Rated 5 out of 5 stars

I booked a trackday at the last minute & Porsche Teesside were able to help me out at short notice. I needed a side to side rear wheel rotation to help maximise tyre wear. I was greeted & offered re... See more

Company replied

Company details

  1. Car dealer
  2. Car Body Parts Supplier
  3. Car service

Written by the company

The stunning, state-of-the-art facility at Porsche Centre Teesside is set in over two acres of land, and offers you the world of Porsche under one roof. The Centre includes an impressive 16 car showroom, as well as exterior parking for up to 101 cars and a 12-bay service workshop, with an MOT station. Customers can now benefit from a Direct Dialogue bay, where cars can be assessed on any necessary work highlighted and explained to you before it commences. Whether you are purchasing a new or Porsche Approved pre-owned car, having a service or repair, ordering parts, or just finding out a little more about Porsche, our specialist team is dedicated to delivering outstanding service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

509 reviews

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No recent history of asking for reviews

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4.9

All reviews

(509)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Porsche level of service

Big thanks to the team! Especially Jav and the manager! they make the experience even better with such a great service!

They are very responsible even after sale, I would highly recommend!

28 December 2023
Unprompted review
Porscheteesside logo

Reply from Porscheteesside

Thank you so much Zhenghao for your lovely review regarding Jav and the team here at Porsche Teesside. We are glad to hear you experienced a great customer experience. Our team are always here to support you during, as well as after the buying process. We look forward to your next visit. Have a great weekend!

Rated 5 out of 5 stars

Excellent experience

The guys here, especially Steve and James who I mainly dealt with, are really professional, knowledgable, proactive and friendly. Everything that I’d asked for had been carried out prior to my arrival to collect the car and the whole buying experience was excellent from start to finish.

10 November 2023
Unprompted review
Porscheteesside logo

Reply from Porscheteesside

Good morning Luke, thank you for taking the time to write us a 5 star review. Steve and James strive to deliver the best customer service and we are pleased you enjoyed the buying process from start to finish. We hope to welcome you back to experience Porsche Teesside again in the future. Have a fantastic week.

Rated 5 out of 5 stars

Great customer care

Great customer care, the team make you feel very valued and important to them. Great dealership and wonderful team.

29 September 2023
Unprompted review
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Reply from Porscheteesside

Thank you Mark for the great 5-star review, we are so glad that you enjoyed your time with us and experienced a great customer experience with our team. We will pass your kind comments onto the team straight away. Thanks again and we look forward to your next visit.

Rated 5 out of 5 stars

Worth going the extra mile

Porsche Teeside are not really my nearest dealership but my experience dealing with them exceeded my previous experience that I had had with my local dealership. Very impressed with the comprehensive handover guidance for our new electric vehicle.

26 September 2023
Unprompted review
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Reply from Porscheteesside

Good afternoon David, thank you for choosing Porsche Teesside, taking the time to share the experience you had with us. We value our customers near and far. If there is anything we can help you with in the future please get in touch. Have a great week.

Rated 5 out of 5 stars

Had my vehicle serviced yesterday and…

Had my vehicle serviced yesterday and was looked after from start to finish by Chris Wilson. First class service.
Also Julie on reception always really pleasant.

8 September 2023
Unprompted review
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Reply from Porscheteesside

Hi Paul, Thank you so much for your very kind words. Chris Wilson from our service team and Julie from our reception team are both customer focused and will strive to deliver first class service. Thank you very much they will be delighted to read your review. Enjoy your week.

Rated 5 out of 5 stars

Utterly brillant

Utterly brillant. Not much more to say really. From my first phone call to driving away 3 days later having P/X my current car to driving away in my new Porsche. Sales Team and centre staff could not be friendlier or more helpful.

25 August 2023
Unprompted review
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Reply from Porscheteesside

Good morning Peter, thank you so much for this wonderful review. Nick and all the team at our Teesside Centre really appreciate your kind words. Look forward to seeing you again when the time comes. Have a lovely weekend

Rated 5 out of 5 stars

Met David and the porsche team at Croft…

Met David and the porsche team at Croft circuit.

He was so warming with me and the family. My 10year old son suffers from MS, and he gave him a PORSCHE flag and invited us on the stand gave him some stickers and brochures which made his day. He walked us round some supercars and showed us around the orange 918.

The day was amazing and we can’t wait to come to the centre next week.

Love

Raj and family

26 August 2023
Unprompted review
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Reply from Porscheteesside

Good morning Raj, thank you for your kind comments and feedback regarding your time at Croft, it's great to hear you had an amazing time with our team especially Dave, we really want our customers to feel special and to enjoy their time so hearing this first hand makes us very happy. Take care and we look forward to seeing you again this week.

Rated 5 out of 5 stars

And that's how its done!

Having owned all (expect Porsche) German marques before I have experienced good and bad main dealers in the past but Allison and Ben AND the valet team at Teeside Porsche were all exceptional from first contact to driving away. The initial call to Craig was a real pleasure at at no time felt under pressure from him or subjected to the usual sale tatics, just listened and answered all my questions proffessionally and was very easy to speak with.The car was preped immaculately on hand over, literally not a mark and I know how long this level of detail takes so hats off to the valet guys it was appreciated. It is obvious that Ben is not only an expert in his field buy he genuinely loves his job and is interested in all asepcts of the vehicles and loved that he'd pre programmed the vehicle with some nice personal touches such as favourite radio station etc... Regarding Allison, there literally isn't anything that is too much trouble for her to do for you, from the simplist of questions to just knowing that she will sort any little detail for you not just in lead up to the sale but reassures you repeatidly that she will be there to help down the road should you need her and it isn't just a transactional sale and on your way. The only downside I have come away with the whole experience is that I think its going to have to be another Porsche next vehicel when the time comes ;) Well done guys -head and shoulders above anything I've experienced in the past.

22 August 2023
Unprompted review
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Reply from Porscheteesside

Thank you Dustin for taking the time to write this outstanding review about your recent visit here at Porsche Teesside. We have a great team here and i am thrilled to hear you experienced this first hand. The Team here are incredibly passionate and work incredibly hard to provide the very best customer experience from start to finish and your kind feedback suggests that our work does in fact pay off. We will pass your lovely comments onto the team right away, thank you again for taking the time to leave your thoughts, it really is appreciated. Take care and we look forward to welcoming you back again in the future for your next Porsche!

Rated 5 out of 5 stars

From the first phone call to vehicle…

From the first phone call to vehicle handover, Allison, James and the Porsche team at Teesside were brilliant, They made the whole car buying experience so easy and welcoming. Thank you so much.

18 August 2023
Unprompted review
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Reply from Porscheteesside

Good afternoon Michael, we are incredibly pleased to see that your car buying experience was enjoyable and that Allison and James were able to provide a professional and excellent customer service. Thanks again and we look forward to your next visit.

Rated 5 out of 5 stars

A special mention to Javid

A special mention to Javid, who has supported me during the process of buying my new Porsche. Always there to help and nothing is too much trouble. I highly recommend going to Teesside Porsche.

8 July 2023
Unprompted review
Porscheteesside logo

Reply from Porscheteesside

Thank you for the lovely review, it's great to hear your journey with Javid has been a great experience, we will pass your kind comments onto Javid and the team. We hope to see you again in the future and wishing you many happy miles in your new Porsche.

Rated 5 out of 5 stars

A special experience collecting our first Porshe

Bought a car without seeing it. The garage were helpful and friendly to deal with and made the experience of picking it up really very special. All the staff were very friendly. Would recommend the dealership very much

14 July 2023
Unprompted review
Porscheteesside logo

Reply from Porscheteesside

Good afternoon, thank you for taking the time to review Porsche Centre Teesside. We are so pleased that the buying experience was a positive one. We look forward to welcoming you back in the future. Enjoy the rest of your weekend !

Rated 5 out of 5 stars

gestures and going the extra mile

gestures make such a difference - enabling me to take my daughter in a colour matching 992 C4 GTS coupe to Prom made her day, my day as her dad. My Macan GTS wasnt right, apprciate the care and gesture Simon! as always first class.

12 July 2023
Unprompted review
Porscheteesside logo

Reply from Porscheteesside

Hi Jon, thank you so much for the 5 star review. We are so pleased to read your daughter enjoyed her Prom day. It's the little things in life that make all the difference. We'll see you again soon. Have a fab weekend 👍😊.

Rated 5 out of 5 stars

Great customer service

Amazing experience buying our first Porsche. Thank you to Keith and Colin for looking after us. The service exceeded my expectations. The test drive was great and no question was ever too much trouble. Keith is so down to earth it made the process a pleasure.

1 July 2023
Unprompted review
Porscheteesside logo

Reply from Porscheteesside

HI Victoria, firstly welcome to Porsche, we are incredibly pleased to see that the Service you received was an amazing experience. Keith and Colin are truly an asset to the team and we are glad to hear your expectations were exceeded. Thank you for choosing Porsche Centre Teesside and we wish you many happy miles in your New Cayman GTS.

Rated 5 out of 5 stars

Just picked up my new TaycanTaycan and I’m…

Just picked up my new Taycan and I’m absolutely chuffed to bits
Thanks to Jahved for the support from ordering the car to the handover you have been patient and helpful
Also thanks to Electric Ben for not being too geeky
In fact thanks to the whole team at Porsche Teesside

3 July 2023
Unprompted review
Porscheteesside logo

Reply from Porscheteesside

Hi Wilf, Fantastic to read your 5* review. We are delighted Jav delivered great customer service as always and helped you every step of the way. Hope you are enjoying your New Taycan. I will pass the lovely comments to all of the team here at Porsche Centre Teesside. Thanks again, and we look forward to seeing you soon.

Rated 5 out of 5 stars

White Boxster 718S

Great, helpful, friendly with good communication from Christopher Wilson which has helped to restore my faith in the Porsche brand after my earlier experience of poor after sales service.

15 April 2023
Unprompted review
Porscheteesside logo

Reply from Porscheteesside

Good morning Geoff, thank you for the 5-star review, it's great to hear Chris went above and beyond to restore your faith in the Porsche brand and turn your experience into a positive one with Porsche Teesside. Thanks for taking the time to leave us a review, it is much appreciated and we hope to see you again in the future.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, We were made to feel very welcome from the start. Chris was great nothing was too much trouble.

1 June 2023
Unprompted review
Porscheteesside logo

Reply from Porscheteesside

Hello Peter, Chris will be delighted to see your 5* review. Thank you so much. Have a lovely weekend.

Rated 5 out of 5 stars

Fantastic service again from Javid and…

Fantastic service again from Javid and all the team at Porsche Centre Teesside.
We love the new Macan GTS.

5 May 2023
Unprompted review
Porscheteesside logo

Reply from Porscheteesside

Good morning Warren, we are incredibly pleased to hear that you experienced a fantastic service from Javid and the team here at Porsche Teesside. We will make sure to let Jav and the team know about your lovely words. Wishing you many happy miles in your new Macan GTS, great choice by the way. Take care, and we look forward to your next visit.

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