Porscheteesside Reviews 

509
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Recently purchased my 5th car from David Singh, and the process is seamless and enjoy coming from Leeds to Teesside to buy my cars The staff are so attentive , and the service department is great... See more

Rated 5 out of 5 stars

Visited to have a test drive in a Taycan, with no intention of buying. But Javid found me a great spec car and so I bought it. Javid really looked after me, John was super helpful on the financ... See more

Rated 5 out of 5 stars

Wonderful experience from walking in to driving out! Keith helped us source our dream family car without any stress and ease from start to finish. We were made to feel welcome from the minute we en... See more

Company replied

Rated 5 out of 5 stars

I booked a trackday at the last minute & Porsche Teesside were able to help me out at short notice. I needed a side to side rear wheel rotation to help maximise tyre wear. I was greeted & offered re... See more

Company replied

Company details

  1. Car dealer
  2. Car Body Parts Supplier
  3. Car service

Written by the company

The stunning, state-of-the-art facility at Porsche Centre Teesside is set in over two acres of land, and offers you the world of Porsche under one roof. The Centre includes an impressive 16 car showroom, as well as exterior parking for up to 101 cars and a 12-bay service workshop, with an MOT station. Customers can now benefit from a Direct Dialogue bay, where cars can be assessed on any necessary work highlighted and explained to you before it commences. Whether you are purchasing a new or Porsche Approved pre-owned car, having a service or repair, ordering parts, or just finding out a little more about Porsche, our specialist team is dedicated to delivering outstanding service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

509 reviews

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4.9

All reviews

(509)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Incredible service from Alison

Incredible service from Alison. Alison sold me a car, then facilitated it being supplied to me through another branch because it suited me better, even though it cost her the sale.
It's a big decision spending £100k+ on a car and knowing people do the right thing by you is important. Alison does that.

30 March 2023
Unprompted review
Porscheteesside logo

Reply from Porscheteesside

Good afternoon Stu j Thank you so much for this 5* review. Brilliant to read Allison stopped at nothing to deliver the perfect car for you. It is a massive decision we are delighted for you. Appreciate your time and hope your enjoying your new car. Thank you.

Rated 5 out of 5 stars

Thanks to Chris in the service…

Thanks to Chris in the service department for looking after me last week. I couldn't make it back to collect my car, he took care of the situation and arranged delivery for me. Great customer service from a top garage 👏

20 March 2023
Unprompted review
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Reply from Porscheteesside

Thanks john for the review. We are glad Chris delivered a great customer experience and offered the flexibility you needed. If you require any further assistance in the future please don't hesitate to get in touch, otherwise, we look forward to welcoming you back in the future.

Rated 5 out of 5 stars

Faultless service.Just picked up our new Porsche Targa…

Just picked up our new Porsche Targa from Porsche Teeside and have to say that from our first meeting with Allison,to collection, we have had nothing but first class friendly,attentive, and informative service throughout. I cannot thank you enough Allison for making the whole process a pain free and enjoyable exciting experience.

24 March 2023
Unprompted review
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Reply from Porscheteesside

Congratulations Richard hope your enjoying your new Porsche Targa. We are delighted to read your 5* review and absolutely thrilled that Allison made your journey with us so enjoyable and exciting. She is extremely dedicated and an absolute asset to us here at Porsche Centre Teesside.Thank you again.

Rated 5 out of 5 stars

Perfect Experience.

My Cayman Black Edition has just been through its MOT at Porsche Teesside.

Chris Wilson dealt with everything professionally, thoroughly and seamlessly; from the moment I dropped my car off, providing a courtesy car, regular progress updates during work and swift collection upon completion.

Premium brand backed up with premium customer service. Couldn't have asked for more. Perfect experience!

23 March 2023
Unprompted review
Porscheteesside logo

Reply from Porscheteesside

Good afternoon Carl. Fantastic to read your 5* review. Chris will be delighted to have delivered seamless and professional customer service. Look forward to seeing you again at Porsche Centre Teesside in the near future.Thank you again for your kind words.

Rated 5 out of 5 stars

Excellent support for new car purchase

I ordered a new Macan from Porsche Teesside in January. I have experienced first class service from Allison who is looking after my order. From first contact I have found her extremely helpful and proactive in assisting me with my new car. Answers all emails promptly and always returns calls when requested. She takes the time to make sure I’m happy and nothing feels rushed. New car expected in June and she has given me confidence that everything up to delivery will run smoothly.

17 March 2023
Unprompted review
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Reply from Porscheteesside

Good morning Barry, we are incredibly pleased to see that the service you received was truly a five star experience. Allison really is an asset to our team and it is brilliant to hear you experienced this first hand. Thank you for your business and we look forward to seeing you back down at Porsche Centre Teesside soon, have a great weekend!

Rated 5 out of 5 stars

Suvodeep Paul Was great from start to…

Suvodeep Paul Was great from start to finish, made the whole process very enjoyable from start to finish!
Would highly recommend!

8 February 2023
Unprompted review
Porscheteesside logo

Reply from Porscheteesside

Thank you Dave for taking the time to write this wonderful review about your recent visit. Suvodeep really is an asset to our team here at Porsche Centre Teesside and i am thrilled you got to experience this first hand. Thanks again, and we hope to welcome you back soon. Have a great week!

Rated 5 out of 5 stars

Amazing service…

Buying a car from Porsche Teeside was the most easiest thing I have done. Suv was amazing . With in 24 hours I had the car video sent to me.

When I went to collect the car I was greeted by suv .
the car was ready for
Me drive back home 300 miles

Good work suv and well done Porsche Teeside

Hopefully I will be back next year for another one

12 March 2023
Unprompted review
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Reply from Porscheteesside

Good morning Faisal, Thank you for taking the time to review Porsche Teesside, we are so glad to hear Suv has delivered a seamless service and a perfect experience, thank you again especially as you have travelled so far. Enjoy your new Porsche and we hope to welcome you back to experience Porsche Teesside again soon!

Rated 5 out of 5 stars

Collected Macan S from Porsche Teesside…

Collected Macan S from Porsche Teesside on Thursday.
The service was exceptional from day 1 of our initial visit to the actual collection of the car. We were always welcomed at the door and our whole purchase experience was dealt with by Keith.

Helpful from Day 1, never any pressure to buy and always took the time to understand exactly what we were looking for.

Keith kept us updated throughout the process culminating in collection date and time to suit.

1st class service matched by a beautiful car which has actually exceeded our expectations.

Couldn’t ask for better car or better service.

Many thanks to all at Porsche Teesiside

9 March 2023
Unprompted review
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Reply from Porscheteesside

Good morning Pam. Thank you so much for your fantastic review. We are delighted to read that the service we delivered was very professional and everything was explained clearly by Keith and Ben our Porsche Pro from day one and right through the hole process. Hope your enjoying your new Macan S. Look forward to seeing you again soon. Thank you again.

Rated 5 out of 5 stars

Great Customer Service from Porsche Teesside

I visited the Porsche Teesside showroom recently and expressed an interest in arranging a test drive in the Taycan 4S Cross Turismo. Allison Woodhouse kept me up to date with the car’s availability and earlier this week arranged for me to have the car for the day.
On the day I received a warm welcome from Allison – who ensured that the formalities were handled smoothly, then Ben Travis talked me through the vehicle’s controls before accompanying me for a spin around the block to ensure I was comfortable driving the vehicle.
After a few hours driving this amazing car, I returned to the showroom and was met by Allison and Ben to give feedback on my drive and was impressed with Ben’s detailed technical knowledge and his responses to my queries.
Overall, I couldn’t fault the relaxing environment at the showroom facilities at Porsche Teesside and the warm, professional and friendly manner in which I was dealt with by both Allison and Ben. Both went out of their way to make my experience an enjoyable one and I look forward to dealing with them both again when I buy my first Porsche.

8 March 2023
Unprompted review
Porscheteesside logo

Reply from Porscheteesside

Good morning Paul. Firstly a huge thank you for such a fantastic 5* review. Our team are incredibly passionate and proud about delivering the best customer service here at Porsche Centre Teesside. Allison and Ben Traviss will be delighted to hear you were very impressed with their technical knowledg e and overall experience they delivered. Have a brilliant weekend hope to see you again very soon. Thank you.

Rated 5 out of 5 stars

Wonderful Experience

The Whole Experience From Start To Finish Was Set Out In A Friendly And Relaxed Environment And Atmosphere By Allison Woodhouse.
Allison Took The Time To Explain Every Stage No Matter How Long This Took, This Proved Invaluable To The Sale In Totality.
Paul Bond

28 February 2023
Unprompted review
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Reply from Porscheteesside

Hello Karina. Thank you so much for 5* review. Fantastic to hear you found the whole experience with us relaxed from start to finish. Allison will be delighted to read your very kind comments. Enjoy your new car. Have a lovely weekend.

Rated 5 out of 5 stars

VERY HELPFUL AND FRIENDLY PORSCHE DEALERSHIP.

I am in the process off looking for / buying a Porsche Cayman. I have had several conversations with Alison from Porsche Teeside over the last few days. Alison has been very helpful in helping with my search. I have a Porsche dealership not far from where I live but I will now have no hesitation in travelling the 100 miles to Teeside to deal with Alison.

8 March 2023
Unprompted review
Porscheteesside logo

Reply from Porscheteesside

Hi Richard, thank you for taking the time to review Porsche Teesside. We are so pleased to hear Allison has been very helpful with assisting you with your search for your perfect Porsche. I will pass your lovely comments onto Allison straight away. Thanks again and we look forward to seeing you soon.

Rated 5 out of 5 stars

The handover of my new Cayman 718 GT4…

The handover of my new Cayman 718 GT4 at Teesside Porsche 2 days ago was a great experience, another warm welcome from the lovely Diane who seemed as excited as I was!
A big shout out and thank you to Suvodeep Paul for looking after me and making the journey from speccing/ordering to collection a very pleasant and painless process.
Thanks to Ben for taking me through the operation and functions of the car, very useful and informative.
Overall a great experience and wouldn’t hesitate to recommend Teesside Porsche.

2 March 2023
Unprompted review
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Reply from Porscheteesside

Good afternoon Andrew. Fantastic to hear you have had a great experience with us here at Porsche Centre Teesside. You will always get a big warm welcome from Diane. Suvodeep always delivers professionally from start to finish. Great news Ben our Porsche Pro was very informative giving you all the info rmation on your new Cayman 718 GTS. Thank you so much for your kind words and taking the time to give us this wonderful 5* review. Have a fantastic week and enjoy driving your new Cayman.

Rated 5 out of 5 stars

Collected my 718 GTS yesterday

Collected my 718 GTS yesterday, absolutely love the car. Big thank you to Keith at Porsche Teesside for going above and beyond to make the purchase and collection a smooth and enjoyable experience. It's good to be back in the Porsche club!

28 February 2023
Unprompted review
Porscheteesside logo

Reply from Porscheteesside

Good afternoon Richard. A big thank you to you too. Always fantastic to receive such a great review. Enjoy driving your 718 GTS. Have a lovely weekend. Thank you again.

Rated 5 out of 5 stars

new car

ordered new Porsche which has been a dream of mine Javid made us feel so welcome he was very informative and didn't rush us or push us in anyway. He explained the full process in detail. i would certainly recommend Teesside Porsche.

18 February 2023
Unprompted review
Porscheteesside logo

Reply from Porscheteesside

Good Afternoon, Firstly welcome to Porsche! thank you for the brilliant feedback and i'm delighted to hear that Javid
has worked hard to give you a great experience i will pass your comments straight away onto Javid, thanks again, and we look forward to seeing you again very soon.

Rated 5 out of 5 stars

Amazing experience at Porsche Teesside

Amazing experience at Porsche Teesside. Steve Duffy (sales) is highly knowledgable and nothing was too much trouble.
It’s a warm and friendly dealership with lovely receptionists

16 February 2023
Unprompted review
Porscheteesside logo

Reply from Porscheteesside

Hi Sandra. Thank you so much, we really appreciate it when our customers take the time to give us a great review. Steve has a wealth of experience and knowledge so you will always be in good hands. You will always get a warm and friendly welcome from our reception team. Have a lovely weekend.

Rated 5 out of 5 stars

Great customer service

Had an issue with my heater and called the dealership. Chris told me he had a slot the following morning and I brought the car down for them to check the issue. He and the service team were really helpful, friendly and professional. They checked over all the general pointers for this kind of issue then careful asked what my exact experience had been before tailoring the approach to the problem. An hour later I was back on the road with a fully working heater system. Well done Chris and team.

4 February 2023
Unprompted review
Porscheteesside logo

Reply from Porscheteesside

Thank you Mark for your kind review, we are so pleased Chris and our team managed to resolve your issue and delivered a seamless service, please don't hesitate to get in touch if there's anything else we can do for you. Have a great weekend!

Rated 5 out of 5 stars

The best Porsche dealer?

Had a couple of issues with my Boxer and had it looked at Porscheteeside. The staff especially Ben Hoyland could not have been more helpful and informative
It’s worth the drive to get the car seen to at Porsche Teeside!

26 January 2023
Unprompted review
Porscheteesside logo

Reply from Porscheteesside

Hi Winston thank you for the lovely review ,having excellent customer service is our top priority. You can expect to get great service when dealing with our team, especially Ben, i'm glad you enjoyed your experience as you have travelled so far, we look forward to your next visit, have a lovely week.

Rated 5 out of 5 stars

I collected my new car yesterday from…

I collected my new car yesterday from Porsche Teesside. I have dealt with Javid, from initially going to view cars, test driving different models to ordering last July. Javid has been exceptional throughout offering advice and keeping us updated on progress. Everyone in the dealership was friendly and it was refreshing not to have pressure put on to buy. I would definitely return to Porsche Teesside and would ask to deal with Javid again in the future. Can’t recommend him enough !!

30 January 2023
Unprompted review
Porscheteesside logo

Reply from Porscheteesside

Good morning Lynne, Thank you for your amazing review, you can always rely on our team especially jav to provide a seamless hassle free process and outstanding customer service. It has been our pleasure to share your journey with you from spec and order to collecting your beautiful Cayenne, thank you again and we look forward to welcoming you back in the very near future.

Rated 5 out of 5 stars

Took Macan in for oil service & had the…

Took Macan in for oil service & had the use of a loan car for the day-excellent.We were met by Chris Wilson from the service department,who was extremely pleasant,gave us a coffee whilst we waited for driving licences to be checked etc.Have used Teesside for the last 3+years & have always found them to be most helpful with any issues that we may have had with the vehicle.No complaints.

27 January 2023
Unprompted review
Porscheteesside logo

Reply from Porscheteesside

Good morning Jane, we are incredibly pleased to see the service you received especially from Chris was truly a five star experience, we have a wonderful team here and I am thrilled that you experienced this first hand. I am glad you enjoyed your time with us we look forward to welcoming you back soon to Porsche centre Teesside.

Rated 5 out of 5 stars

Very well looked after by Chris Wilson

Very well looked after, car was valeted & ready on time

31 January 2023
Unprompted review
Porscheteesside logo

Reply from Porscheteesside

Thank you Peter for your 5 stars regarding your recent visit with us, we really appreciate your feedback, take care and thank you for continued business with our team.

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