Test Tags. Always easy to order/reorder test tags. Only hiccup is delivery. Startrack do not even attempt to deliver to the home office, saying they couldn't which is total rubbish, instead they hea... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Initially sent a unit to be calibrated but it was well past its used by date. Communication from all customer service people was fantastic via phone and email. Decision to purchase a new test... See more
Nathan took the time to listen carefully & understand my issues with my old TnT machine, and we decided on an upgrade solution that will help me to better meet my client's requirements. Nathan showed... See more
Company replied
I had to return the initial PAT machine as it was faulty. Although a little disappointing, Justin and the team promptly shipped another one on the day and I received the new one by week's end. Incredi... See more
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Company details
- Electrical appliance wholesaler
- Business-to-Business service
- Electronics store
- Manufacturer
- Prints and signs store
Written by the company
100% Aussie-owned and operated, we have specialised in the testing and tagging industry since 2008. We pride ourselves on providing our customers with great deals and service on a complete range of portable appliance testers, together with lifetime support and expert advice from our highly experienced team. We have the largest range of portable appliance testers (PAT testers), test & tag machines, electrical test tags and essential testing accessories in Australia. Our equipment is trusted by thousands of electricians, test & tag businesses, facility managers and safety professionals nationwide. Whether you're starting a new business or upgrading your compliance gear, we provide reliable, industry-leading tools backed by one-on-one expert guidance and free lifetime support on every purchase. Our range is built to help you work faster, stay compliant and deliver professional results across any site. Guaranteed.
Australia's Premier Online Store for Test & Tag Equipment
Written by the company
- Lifetime Technical Support
- Every customer receives free lifetime technical support to guarantee help is always available. This promise is not something we take lightly, as we place an emphasis of ensuring our customers receive dependable, well-informed and professional service from start to finish. Guaranteed.
- Complete Range of PAT Testers to Compare
- With Appliance Testing Supplies, you’re not visiting just another company that offers test and tag equipment. Instead, you’ll be able to view and compare a complete range of portable appliance testers on the market, with every brand and model available. Through our unique comparison charts, finding the perfect PAT tester based on your needs is an effortless process.
- Expert Advice From Professionals
- Need more information on choosing the right appliance tester? Perhaps you’re wanting to speak to a real human and industry professional? We take the time to learn your particular needs and advise you of the most suitable product, without any bias towards any particular brand.
Free Express Shipping
For All PAT Testers Sold
We provide free express shipping on any portable appliance tester purchase. On top of this, orders made before 2pm are dispatched that same day. We guarantee that the time it takes for you to receive your package will be the fastest you've experienced!
Contact info
8 Mosrael Place, Rowville, 3178, Melbourne, Australia
- 1300 656 938
- sales@appliancetestingsupplies.com.au
- portableappliancetesters.com.au
Free Shipping over $200
4.8
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Easy to order and they were here the…
Easy to order and they were here the next day which is fantastic!
23 February 2026
Reply from Appliance Testing Supplies
Hi there,
Thanks for your support - we appreciate you taking the time to leave a review!
All the best,
Den - Appliance Testing Supplies Team
Happy customer
That I received information from your sales person AND he listened to my questions.
20 February 2026
Reply from Appliance Testing Supplies
Hi Kathleen,
Thank you for your kind words - we’re grateful for your support and look forward to assisting you again whenever needed.
All the best,
Den - Appliance Testing Supplies Team
Fast turn around
Fast turn around from initial proof request to arrival of finished tags. Great
19 February 2026
Reply from Appliance Testing Supplies
Hi Mark,
We appreciate your support and are pleased everything moved through efficiently from start to finish.
All the best,
Den - Appliance Testing Supplies Team
An issue with an order was resolved in…
An issue with an order was resolved in a very speedy manner by the very friendly members at appliance testing and i was well informed about all my other deliveries also . The service is excellent thank you a.t.s .
19 February 2026
Reply from Appliance Testing Supplies
Hi Steve,
Thank you for your feedback - we appreciate your patience and are glad everything was resolved promptly and communicated clearly. Our team is always here to help, including with lifetime technical support whenever you need it.
All the best,
Den - Appliance Testing Supplies Team
You had in stock what I needed and…
You had in stock what I needed and received here in 2 days.
16 February 2026
Reply from Appliance Testing Supplies
Hi Colin,
Thank you for your feedback. If you ever need anything further, our team is here to help, including ongoing lifetime technical support.
All the best,
Den - Appliance Testing Supplies Team
Reply from Appliance Testing Supplies
Hi Baz,
Thank you for your support - we appreciate you choosing us. Remember, you also have lifetime technical support from our team whenever you need assistance.
All the best,
Den - Appliance Testing Supplies Team
Reply from Appliance Testing Supplies
Hi Gerardo,
Thank you for your feedback. We’re glad the process was straightforward and that everything arrived as expected.
All the best,
Den - Appliance Testing Supplies Team
Excellent customer service
Excellent customer service, quick return of equipment .all around great service
12 February 2026
Reply from Appliance Testing Supplies
Hi John,
Thank you for your feedback. We’re pleased everything was handled efficiently and appreciate you trusting us with your equipment.
All the best,
Den - Appliance Testing Supplies Team
Reply from Appliance Testing Supplies
Hi Antonio,
Thank you for taking the time to share your feedback. We appreciate your support!
All the best,
Den - Appliance Testing Supplies Team
Oustanding Service NOW Revise your …
Oustanding Service NOW Revise your Tag Machine Calibrations..?
Andrew
10 February 2026
Reply from Appliance Testing Supplies
Hi there,
Thank you, Andrew - we appreciate your feedback and support. If there’s anything specific you’d like us to review regarding calibrations, please feel free to reach out. We’re always here to help, including with lifetime technical support whenever you need it.
All the best,
Den - Appliance Testing Supplies Team
Reply from Appliance Testing Supplies
Hi John,
Thank you for your support - we truly appreciate you choosing us and taking the time to share your feedback.
All the best,
Den - Appliance Testing Supplies Team
The best !
Nathan was amazing ! Helped us so so much. Bought a aPAT machine/unit and explained from a - z how to correctly operate it and helped us set it all up! Amazing service 100000% recommend
18 February 2026
Unprompted review
Reply from Appliance Testing Supplies
Hi Poppy,
Thank you for the feedback. We’ll be sure to pass your kind words on to Nathan - he’ll really appreciate it. We’re glad everything was clearly explained and set up properly for you. Don’t forget, you also have lifetime technical support from our team whenever you need assistance!
All the best,
Den - Appliance Testing Supplies Team
Good friendly and helpful service
4 February 2026
Reply from Appliance Testing Supplies
Hi Rex,
We appreciate your kind words and your support. Our team is always here to help whenever you need us!
All the best,
Den - Appliance Testing Supplies Team
Reply from Appliance Testing Supplies
Hi Joel,
Thank you for your support - we appreciate you choosing us and taking the time to leave your feedback. If you ever need anything, our team is always here to help.
All the best,
Den - Appliance Testing Supplies Team
Missing tablet
I ordered a Metrel DeltaPAT 3309BT Pro Print Kit. When the kit arrived it was missing the tablet was meant to be included in the kit.
I emailed the office to notify them of the error and received no reply. I then called the support number and was assured that the Manager would call me back as they were in a meeting. A few hour later after not receiving a return phone call I rang the support number again. This time I was able to speak with the Manager who said he would have to investigate the matter with the warehouse staff as to what went wrong.
I am awaiting for a phone call from the Manager tomorrow. Hopefully to arrange shipment of the rest of what I paid for.
I have since received a phone call from the Manager. He sent me the missing tablet. He also assured me that the problem at the warehouse filling orders has been fixed.
12 February 2026
Unprompted review
Reply from Appliance Testing Supplies
Hi there,
Thanks for posting this and we're genuinely sorry for the hassle - missing part of a kit isn’t acceptable, especially when you’ve already followed it up.
The tablet is meant to be included with the Delta Pro Print Kit (as a special), so something’s clearly gone wrong at our end. We’ve tried to track this down internally, but we can’t see your order details from the review alone.
If you can please call us on 1300 656 938, or email sales@portableappliancetesters.com.au and reference this review, we’ll pick it up straight away and make sure the missing tablet is sorted without any further chasing on your side.
Appreciate you raising it - we'll get this fixed up for you as quickly as possible.
Regards,
Josh - Appliance Testing Supplies
Reply from Appliance Testing Supplies
Hi there,
Thank you for your feedback - we appreciate you choosing us and taking the time to share your experience!
All the best,
Den - Appliance Testing Supplies Team
Batteries In the Metrel DeltaPAT 3309…
Batteries In the Metrel DeltaPAT 3309 BT do not last the 10 hours as claimed, our new unit was only lasting 10 minutes, batteries were getting hot and losing connection to the printer. 14 day refund from delivery is not sufficient if you purchase a unit in preparation for a test due date, enter all of the customer equipment data manually(no upload function on this unit) and then take it to site and it fails in 3 key areas.
1. Battery Life on PAT 3309 BT FAILED. 10 mins
2. Battery Life on Printer 24VDC battery FAILED 2mins.
3. GODEX RT200 Printer software fault and Bricked itself after 40 tags. No comms to tester
4. Batteries were indicating fully charged after overnight charging.
Obviusly this unit was not quality tested prior to delivery. This has wasted our valuable time and money.
9 February 2026
Unprompted review
Reply from Appliance Testing Supplies
Hi Damien,
Thanks for taking the time to leave this review. We understand how frustrating it is when equipment doesn’t perform as expected, especially when you’re up against a test deadline.
After the kit was delivered and used, our support team worked through the issues with you across several emails and calls. The printer and batteries are covered under warranty, and we asked for the unit to be returned so it could be properly assessed and rectified. You also confirmed that you were happy to send the kit back for inspection and repair.
The kit hasn’t yet been assessed by our technicians, so we’re unable to determine the cause of the battery or printer issues until that process is completed. We’re more than happy to continue working through this with you, have everything checked and resolved under warranty, and provide any additional troubleshooting assistance needed to get things moving as quickly as possible.
If you’d like to proceed, please send the unit back as discussed or contact us directly and we’ll make sure it’s followed up promptly.
Regards,
Josh
Appliance Testing Supplies
Just finished my Test and Tag course…
Just finished my Test and Tag course and the training with Mark J was Great! Mark was very knowledgeable and patient and also approachable when i was stuck with anything when had any questions.
The course itself was very extensive but very also very informative. It covered and I learnt alot more then what i was anticipating.
Thanks Mark J
11 February 2026
Unprompted review
Reply from Appliance Testing Supplies
Hi Viliami,
Thank you for the feedback. We’ll be sure to pass your kind words on to Mark - he’ll really appreciate it. Remember, you also have lifetime technical support from our team if you ever need assistance moving forward.
All the best,
Den - Test & Tag Training
The staff were very helpful and…
The staff were very helpful and knowledgeable, going the extra mile to ensure I was happy with my purchase and ensured that it worked as it should. They offered advice on how to streamline the system tested the printer before leaving the store.
30 January 2026
Reply from Appliance Testing Supplies
Hi Ronnie,
Thank you for your review. We’re really pleased our team could assist you thoroughly and make sure everything was working as it should before you left - that level of care and support is exactly what we strive to provide every customer.
All the best,
Den - Appliance Testing Supplies Team
Reply from Appliance Testing Supplies
Hi Aren,
Thanks for the review! We’re glad you found what you needed and that your order arrived quickly - we appreciate your support.
All the best,
Den - Appliance Testing Supplies Team
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