Test Tags. Always easy to order/reorder test tags. Only hiccup is delivery. Startrack do not even attempt to deliver to the home office, saying they couldn't which is total rubbish, instead they hea... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Initially sent a unit to be calibrated but it was well past its used by date. Communication from all customer service people was fantastic via phone and email. Decision to purchase a new test... See more
Nathan took the time to listen carefully & understand my issues with my old TnT machine, and we decided on an upgrade solution that will help me to better meet my client's requirements. Nathan showed... See more
Company replied
I had to return the initial PAT machine as it was faulty. Although a little disappointing, Justin and the team promptly shipped another one on the day and I received the new one by week's end. Incredi... See more
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Company details
- Electrical appliance wholesaler
- Business-to-Business service
- Electronics store
- Manufacturer
- Prints and signs store
Written by the company
100% Aussie-owned and operated, we have specialised in the testing and tagging industry since 2008. We pride ourselves on providing our customers with great deals and service on a complete range of portable appliance testers, together with lifetime support and expert advice from our highly experienced team. We have the largest range of portable appliance testers (PAT testers), test & tag machines, electrical test tags and essential testing accessories in Australia. Our equipment is trusted by thousands of electricians, test & tag businesses, facility managers and safety professionals nationwide. Whether you're starting a new business or upgrading your compliance gear, we provide reliable, industry-leading tools backed by one-on-one expert guidance and free lifetime support on every purchase. Our range is built to help you work faster, stay compliant and deliver professional results across any site. Guaranteed.
Australia's Premier Online Store for Test & Tag Equipment
Written by the company
- Lifetime Technical Support
- Every customer receives free lifetime technical support to guarantee help is always available. This promise is not something we take lightly, as we place an emphasis of ensuring our customers receive dependable, well-informed and professional service from start to finish. Guaranteed.
- Complete Range of PAT Testers to Compare
- With Appliance Testing Supplies, you’re not visiting just another company that offers test and tag equipment. Instead, you’ll be able to view and compare a complete range of portable appliance testers on the market, with every brand and model available. Through our unique comparison charts, finding the perfect PAT tester based on your needs is an effortless process.
- Expert Advice From Professionals
- Need more information on choosing the right appliance tester? Perhaps you’re wanting to speak to a real human and industry professional? We take the time to learn your particular needs and advise you of the most suitable product, without any bias towards any particular brand.
Free Express Shipping
For All PAT Testers Sold
We provide free express shipping on any portable appliance tester purchase. On top of this, orders made before 2pm are dispatched that same day. We guarantee that the time it takes for you to receive your package will be the fastest you've experienced!
Contact info
8 Mosrael Place, Rowville, 3178, Melbourne, Australia
- 1300 656 938
- sales@appliancetestingsupplies.com.au
- portableappliancetesters.com.au
Free Shipping over $200
4.8
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 24 hours
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Always prompt service very efficent
22 January 2026
Reply from Appliance Testing Supplies
Hi Walter,
Thank you for the feedback - we’re glad our prompt and efficient service met your expectations!
All the best,
Den - Appliance Testing Supplies Team
Quick delivery!
19 January 2026
Reply from Appliance Testing Supplies
Hi Kathy,
Thank you for the feedback. We’re glad you had a good experience!
All the best,
Den - Appliance Testing Supplies Team
Reply from Appliance Testing Supplies
Hi Mario,
Thank you for your feedback! We really appreciate your support.
All the best,
Den - Appliance Testing Supplies Team
You had the stock I required and your…
You had the stock I required and your service was A1. I actually recommend you to anyone that need services such as yours.
13 January 2026
Reply from Appliance Testing Supplies
Hi John,
Thank you for the review and recommendation - we really appreciate your support and trust in us. And remember, you also have lifetime technical support from our team if you ever need help or advice!
All the best,
Den - Appliance Testing Supplies Team
Easy to order
Easy to order, easy to pay and delivered on time. Cant be better than that
13 January 2026
Reply from Appliance Testing Supplies
Hi Richard,
Thanks for the review. We’re happy to hear you had a smooth experience with us!
All the best,
Den - Appliance Testing Supplies Team
Products were easy to find on your…
Products were easy to find on your website, the price was competitive and the delivery was swift.
13 January 2026
Reply from Appliance Testing Supplies
Hi Karen,
Thank you for your feedback! We’re glad everything worked out well for you and appreciate your support.
All the best,
Den - Appliance Testing Supplies Team
Quick service
12 January 2026
Reply from Appliance Testing Supplies
Hi Kris,
Thank you for the review - we appreciate you taking the time to share your experience!
All the best,
Den - Appliance Testing Supplies Team
Reply from Appliance Testing Supplies
Hi Jo-Anne,
Thank you for your feedback. We really appreciate your support!
All the best,
Den - Appliance Testing Supplies Team
Prompt and courteous
17 December 2025
Reply from Appliance Testing Supplies
Hi Chris,
Thank you for your feedback. We’re glad you found our service prompt and courteous and appreciate you taking the time to leave a review!
All the best,
Den - Appliance Testing Supplies Team
Great Customer Service.
Unable to see the bergundy tabs on the pull down menu, I communicated through the chat option to amend my order. The extra rolls were added to my order, which was delivered promptly.
9 December 2025
Reply from Appliance Testing Supplies
Hi Eddy,
Thank you for the review! We’re glad our team could sort the order change quickly through chat and get everything added and delivered without delay. We appreciate you letting us know and are pleased it all worked out smoothly.
All the best,
Den - Appliance Testing Supplies Team
Always a great and reliable supplier
13 December 2025
Reply from Appliance Testing Supplies
Hi Gary,
Thank you for the kind words. We really appreciate your continued trust and are glad to be a supplier you can rely on!
All the best,
Den - Appliance Testing Supplies Team
Reply from Appliance Testing Supplies
Hi there,
Thanks for your feedback! We’re glad Demi was able to help and that you received friendly, reliable service. We’ll be sure to pass that on.
All the best,
Den - Appliance Testing Supplies Team
Reply from Appliance Testing Supplies
Hi Braith,
Thank you for your feedback! We’re glad you were happy with the quick response, delivery, and product quality. Much appreciated.
All the best,
Den - Appliance Testing Supplies Team
The best place to go for tag & test…
The best place to go for tag & test training and assistance. The team there, especially Will, is always so willing to help and answer questions. Highly recommended.
10 December 2025
Reply from Appliance Testing Supplies
Hi there,
Thank you for the recommendation. We’re glad to hear the team - especially Will - has been helpful and responsive. And remember, you’ve always got lifetime technical support from us whenever you need assistance!
All the best,
Den - Appliance Testing Supplies Team
Reply from Appliance Testing Supplies
Hi there,
Thank you for your feedback. We’re glad you found the support helpful, quick, and well priced. We appreciate your kind words!
All the best,
Den - Appliance Testing Supplies Team
New purchase TNP 500 broken under warranty but not hornored
New purchase TNP 500, just 6 months, used about 3-4 times, then broken, mailed to them, they told me it not under warranty, threw a bunch of jargon to justify $600 charge for repair.
8 December 2025
Reply from Appliance Testing Supplies
Hi there,
Thank you for sharing your feedback. We’re sorry to hear about the experience with your TNP 500.
After reviewing the case, the fault on your tester was determined to be due to exposure to live circuits—an issue only possible if the tester wasn’t being used correctly—which unfortunately falls outside the warranty coverage. The charges you were quoted, $400 for calibration and $200 for the repair - reflect the standard costs required to bring the tester back to its working specification. Calibration for Wavecom testers must be performed off-site by our specialist agent, which contributes to the cost.
We understand that this wasn’t the outcome you were hoping for, but we only proceeded with the repair after receiving your approval. Our goal is always to ensure your equipment is safe and fully operational.
We appreciate your business and are happy to answer any further questions you might have about proper use or maintenance to avoid similar issues in the future.
Kind regards,
Den - Appliance Testing Supplies Team
Reply from Appliance Testing Supplies
Hi there,
Thank you for the feedback. We’re glad to hear our team provided good advice and service. We appreciate you taking the time to share your experience!
All the best,
Den - Appliance Testing Supplies Team
great customer service fast and…
great customer service fast and efferent service as well i was always kept in the loop
3 December 2025
Reply from Appliance Testing Supplies
Hi there,
Thanks for your feedback. It’s great to hear you found our service fast and efficient and that we kept you informed throughout the process. We really appreciate your comments!
All the best,
Den - Appliance Testing Supplies Team
Very quick turnaround from ordering to…
Very quick turnaround from ordering to delivery
4 December 2025
Reply from Appliance Testing Supplies
Hi Robert,
Thank you for your review. We’re pleased to hear your order moved quickly from purchase to delivery. We appreciate you choosing us!
All the best,
Den - Appliance Testing Supplies Team
Reply from Appliance Testing Supplies
Hi there,
Thank you for your review. We’re delighted to hear you experienced great communication and fast shipping. We appreciate you choosing us and look forward to assisting you again!
All the best,
Den - Appliance Testing Supplies Team
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