Test Tags. Always easy to order/reorder test tags. Only hiccup is delivery. Startrack do not even attempt to deliver to the home office, saying they couldn't which is total rubbish, instead they hea... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Initially sent a unit to be calibrated but it was well past its used by date. Communication from all customer service people was fantastic via phone and email. Decision to purchase a new test... See more
Nathan took the time to listen carefully & understand my issues with my old TnT machine, and we decided on an upgrade solution that will help me to better meet my client's requirements. Nathan showed... See more
Company replied
I had to return the initial PAT machine as it was faulty. Although a little disappointing, Justin and the team promptly shipped another one on the day and I received the new one by week's end. Incredi... See more
Company replied
Company details
- Electrical appliance wholesaler
- Business-to-Business service
- Electronics store
- Manufacturer
- Prints and signs store
Written by the company
100% Aussie-owned and operated, we have specialised in the testing and tagging industry since 2008. We pride ourselves on providing our customers with great deals and service on a complete range of portable appliance testers, together with lifetime support and expert advice from our highly experienced team. We have the largest range of portable appliance testers (PAT testers), test & tag machines, electrical test tags and essential testing accessories in Australia. Our equipment is trusted by thousands of electricians, test & tag businesses, facility managers and safety professionals nationwide. Whether you're starting a new business or upgrading your compliance gear, we provide reliable, industry-leading tools backed by one-on-one expert guidance and free lifetime support on every purchase. Our range is built to help you work faster, stay compliant and deliver professional results across any site. Guaranteed.
Australia's Premier Online Store for Test & Tag Equipment
Written by the company
- Lifetime Technical Support
- Every customer receives free lifetime technical support to guarantee help is always available. This promise is not something we take lightly, as we place an emphasis of ensuring our customers receive dependable, well-informed and professional service from start to finish. Guaranteed.
- Complete Range of PAT Testers to Compare
- With Appliance Testing Supplies, you’re not visiting just another company that offers test and tag equipment. Instead, you’ll be able to view and compare a complete range of portable appliance testers on the market, with every brand and model available. Through our unique comparison charts, finding the perfect PAT tester based on your needs is an effortless process.
- Expert Advice From Professionals
- Need more information on choosing the right appliance tester? Perhaps you’re wanting to speak to a real human and industry professional? We take the time to learn your particular needs and advise you of the most suitable product, without any bias towards any particular brand.
Free Express Shipping
For All PAT Testers Sold
We provide free express shipping on any portable appliance tester purchase. On top of this, orders made before 2pm are dispatched that same day. We guarantee that the time it takes for you to receive your package will be the fastest you've experienced!
Contact info
8 Mosrael Place, Rowville, 3178, Melbourne, Australia
- 1300 656 938
- sales@appliancetestingsupplies.com.au
- portableappliancetesters.com.au
Free Shipping over $200
4.8
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful
Very helpful. And knew what he was talking about. Easy to talk to. And got my machine in no time. Well done. Thanks
12 November 2025
Reply from Appliance Testing Supplies
Hi Stephen,
Thanks for your review. It’s great to hear that our team was very helpful, easy to talk to, and able to get your machine to you in no time. We really appreciate the kind words!
All the best,
Den - Appliance Testing Supplies Team
Always great service
30 October 2025
Reply from Appliance Testing Supplies
Hi Christine,
Thanks for your feedback! It’s wonderful to hear you consistently receive great service from us — we truly appreciate your continued support.
All the best,
Den - Appliance Testing Supplies Team
Reply from Appliance Testing Supplies
Hi Donald,
Thanks for the feedback. We appreciate you letting us know. No worries at all about purchasing the wrong item. You’re more than welcome to return it and we’ll help you get the correct one sorted quickly!
All the best,
Den - Appliance Testing Supplies Team
Good service
Easy to order, quick to arrive, product as listed, local pickup available. Staff happy to help with queries
23 October 2025
Reply from Appliance Testing Supplies
Hi Justine,
Thanks for the great feedback! We’re pleased to hear the ordering process was smooth and that everything arrived quickly. It’s great to know our team was able to help with your queries — we really appreciate you taking the time to share your experience.
All the best,
Den - Appliance Testing Supplies Team
Reply from Appliance Testing Supplies
Hi Natasha,
Thanks for the great feedback! We’re glad to hear you’ve consistently found our service prompt and reliable.
All the best,
Den - Appliance Testing Supplies Team
Reply from Appliance Testing Supplies
Hi James,
Thanks for your review. I’ve just checked your order and can confirm it was delivered yesterday, with tracking showing it was successfully received at 11:21 AM.
We understand how frustrating delivery delays can be, but in this case everything was dispatched and delivered within the expected timeframe. If there’s still any issue or the parcel hasn’t reached you directly, please don’t hesitate to get in touch—we’re happy to help track it down or provide proof of delivery.
We appreciate you bringing it to our attention, and we’re always here if you need support.
Regards,
Josh - Appliance Testing Supplies
5 star experience
Good info on website, good prices, super fast delivery. Excellent experience.
24 October 2025
Reply from Appliance Testing Supplies
Hi Eddie,
Thank you for the 5-star feedback. We're thrilled you found the website helpful, the prices fair, and the delivery super fast. It’s great to know you had such a smooth and positive experience with us!
All the best,
Den - Appliance Testing Supplies Team
Reply from Appliance Testing Supplies
Hi there,
Thank you for the feedback. We’re really pleased to hear you found our service efficient and the pickup process easy. We always aim to make things as smooth and convenient as possible for our customers!
All the best,
Den - Appliance Testing Supplies Team
Great communication / Prompt Service
22 October 2025
Reply from Appliance Testing Supplies
Hi there,
We’re glad to hear you were happy with our communication and prompt service — we always strive to keep things clear, quick, and hassle-free!
All the best,
Den - Appliance Testing Supplies Team
No matter who I speak to at Appliance…
No matter who I speak to at Appliance Testing Supplies they are always super helpful and get me answers right away. Wish all companies were like them!! :)
22 October 2025
Reply from Appliance Testing Supplies
Hi there,
We’re so glad to hear that every interaction you’ve had with our team has been helpful and efficient. We truly value your support and are always here to assist whenever you need us!
All the best,
Den - Appliance Testing Supplies Team
Reply from Appliance Testing Supplies
Hi Matt,
We appreciate your feedback — it’s great to hear you found the process well-organised and efficient. We always aim for quick turnarounds and clear communication from start to finish!
All the best,
Den - Appliance Testing Supplies Team
Reply from Appliance Testing Supplies
Hi Bradley,
We’re glad to hear that you found our service caring, clear, and great value for money! Making the process simple and stress-free for our customers is always our priority — thank you for your kind words.
All the best,
Den - Appliance Testing Supplies Team
Fast delivery
16 October 2025
Reply from Appliance Testing Supplies
Hi Cathy,
We appreciate your feedback! It’s great to know your order arrived quickly — we always strive to provide fast and reliable delivery every time.
All the best,
Den - Appliance Testing Supplies Team
Reply from Appliance Testing Supplies
Hi Neil,
We’re glad to hear that our team member was helpful over the phone! It’s always our goal to make things easy and welcoming.
All the best,
Den - Appliance Testing Supplies Team
Reply from Appliance Testing Supplies
Hi there,
We appreciate your feedback! It’s great to know you were impressed with our super-fast delivery — we’re glad we could get your order to you quickly!
All the best,
Den - Appliance Testing Supplies Team
prompt and good communication from your…
prompt and good communication from your sales team
10 October 2025
Reply from Appliance Testing Supplies
Hi there,
We really appreciate your feedback! It’s great to know our sales team’s promptness and clear communication made your experience a positive one.
All the best,
Den - Appliance Testing Supplies Team
Reply from Appliance Testing Supplies
Hi there,
We really appreciate your feedback! It’s great to hear you were happy with the turnaround time and pricing — we’re all about keeping things quick and fair.
All the best,
Den - Appliance Testing Supplies Team
Dealing with the staff over the phone…
Dealing with the staff over the phone is a pleasure. Helpful and informative.
7 October 2025
Reply from Appliance Testing Supplies
Hi there,
Thanks for the kind words! It’s great to know our team made things easy over the phone. We’re always happy to help and make sure you get the information you need.
All the best,
Den - Appliance Testing Supplies Team
Wow that was the best service ever in…
Wow that was the best service ever in making a purchase from Appliance Testing Supplies. Speedy delivery and expert advice and understanding of our business needs and recommended without an upsell. Thanks again
7 October 2025
Reply from Appliance Testing Supplies
Hi Billy,
Thank you so much for the amazing feedback. We’re thrilled to hear you had such a great experience with our team. It’s wonderful to know our advice and support met your business needs without any pressure — that’s exactly how we like to do things. We truly appreciate your trust and look forward to helping again whenever you need us!
All the best,
Den - Appliance Testing Supplies Team
easy to order and fast delivery
6 October 2025
Reply from Appliance Testing Supplies
Hi there,
Thank you for your feedback! We’re glad to hear your ordering experience was smooth and that your delivery arrived quickly.
All the best,
Den - Appliance Testing Supplies Team
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