Absolutely beautiful piece of jewellery for my husband. The quality is excellent and the personalisation made it even more special. It came in a beautiful gift box with a spare gift pouch for another... See more
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A beautifully crafted cartouche which…
A beautifully crafted cartouche which made a perfect 21st birthday present!
Lovely, good quality item
Lovely item, just as expected, good delivery time for being personalised
Lovely Item,great service and price
A pretty necklace
A pretty necklace, but a lot smaller than expected. Very hard to even see the gems on it
Very quick service
Very quick service. Kept informed all the way and a beautiful product. I’m very pleased!
Bought for my friends 18th and it…
Bought for my friends 18th and it didn’t disappoint. Arrived on time and in the gift wrap that I’d paid extra for.
Really beautiful jewellery would definitely buy again.
Thank you
Complete saisfaction…
Great product at a very fair price backed up by someone who responds at once to any query and who could not have been more helpful.
I have emailed about returning the item…
I have emailed about returning the item as the bracelet is too small. I have received a response letting me send back with a refund. The larger size I ordered is beautiful and lovely quality.
Thankyou

Reply from Potiega
Potiega is fab!
Have shopped with potiega a number of times and each one has been fab! Easy site to navigate, great offers and items delivered when promised. Jewellery is lovely and has a great range to choose from.
I am so pleased with the paw bracelet
I am so pleased with the paw bracelet. It is good value for money and came very quickly. Will definitely order again from this site.
Got my baby girls name done
Got my baby girls name done. Absolutely love it! Wonder gift to myself, and when she’s older lashes can have it.
Shocking
I placed a order for a personalised bracelet on the 18th of November and delivery was estimated between the 21st-23rd of November.
As I still hadn't received the item on the 24th I sent Potiega an email asking where abouts the order was and I received an email stating that they were unable to do what I had requested saying that I could only add 1 personalised name to the bracelet rather than 3.
Why even have the option to add what names you want personalised when creating your item? And also I find it shocking that Potiega didn't even have the decency to write an email saying that they couldn't do it I had to ask where the item was. If I wouldn't have enquired they'd have just taken the payment and not even got in touch!
AVOID
Terrible customer service
The necklace I ordered is beautiful, lovely and dainty looking. The customer service has really let the whole experience down though. I received my order with the pink gift pouch and this arrived dirty and with a black mark on. As the necklace is a 40th birthday gift, I have tried contacting Potiega's customer service team on 2 occasions to resolve this issue but I haven't received a response to date. It seems the after sales service is non-existent and for this reason, I wouldn't recommend.
Try to get the correct address
Try to get the correct address even when I e mailed you with the correct address as you requested and still no order arrived,very poor service

Reply from Potiega
The gift arrived earlier than expected…
The gift arrived earlier than expected so I was pleased. The quality of the jewellery, though I have not physically seen it my self, appears as shown on the website. The two points that didn't make this review a 5 is as follows: 1 Even though it was sent as a gift, Information about gift box pricing was included. 2 There was no detailed card explaining the birthstones, or what the infinity symbol represents. I had to explain it myself. Both these points lessen Brand Image and service delivery.

Reply from Potiega
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