POWER.se - Heron City Reviews 

2,820
TrustScore 4 out of 5

4.0

Dialoggatan 2, 141 75 Huddinge, Stockholm, SE


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See what reviewers are saying

Rated 5 out of 5 stars

Great helpful associate who pointed out the 50% discount for my purchase if I changed mobile operators and then compared what I have now with Telia to Telenor. He even said to come back for help with... See more

Rated 5 out of 5 stars

My husband and I visited Power to purchase a new mobile phone, and we were very pleased with the service we received from Lauin M. He was friendly, professional, and extremely helpful throughout the... See more

Company replied

Rated 4 out of 5 stars

Not a firm delivery commitment. One day it said 2 working days, next day almost 10 and then came back and said now it’s ready after 5 days. Extremely unpredictable. Delivery experience was good wit... See more

Company replied

Rated 1 out of 5 stars

You are not giving me my order LG 75 TV I order this television since 2/7/2026 yet I have not get it I have paid for it when will I get my TV?

Company replied


Company details

  1. Electronics Company
  2. Appliance shop
  3. Mobile Phone Shop
  4. Computer & Accessories store
  5. Electronics repair shop
  6. TV shop

Written by the company

Sveriges nya hemelektronikkedja! Vi är här för att utmana marknaden och ändra spelreglerna! Vår prisrobot ger dig den råaste dealen.


Contact info

Promotion box for POWER.se - Heron City

Veckans kampanj

Se veckans utvalda deals!

4.0

Great

TrustScore 4 out of 5

3k reviews

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Asks customers to review

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4.0

All reviews

(2,820)

15,667 reviews in the last 12 months

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Rated 5 out of 5 stars

Kindest seller

He was very kind and helped us through our problems conserning the product we were looking for to the end. Every seller should be like this. The seller name was Viktor N

29 January 2025
Unprompted review
POWER.se - Heron City logo

Reply from POWER.se - Heron City

Hello Kaan!

Thank you so much for your feedback! We’re so glad to hear that you received the support you needed and that we could help you find the right product. We’re committed to providing the best service possible, and feedback like yours motivates us to continue doing so.

All the best,
Saga at POWER!⚡

Rated 5 out of 5 stars

We had a great experience at the shop…

We had a great experience at the shop and truly appreciate Michel for assisting us during our visit.

16 December 2024
POWER.se - Heron City logo

Reply from POWER.se - Heron City

Hi Saman,

Thank you so much for your review, it truly makes us happy! We're so glad to hear you had such a great experience, and it's especially nice to know that it was our colleague who made your visit extra special. We're happy we could contribute to a positive experience for you.

Hope to see you again soon, and until then, take care.😊
Sara at POWER!⚡

Rated 5 out of 5 stars
POWER.se - Heron City logo

Reply from POWER.se - Heron City

Tjena Sunil!

Stort tack för ditt omdöme! Det känns verkligen bra att du har haft en positiv upplevelse med oss. Vi strävar alltid efter att ge våra kunder bästa möjliga service, och det gläder oss att vi lyckats leverera det till dig. Varmt välkommen åter!

Ha det fint,
Saga på POWER!⚡

Rated 5 out of 5 stars

Best service

Best service

19 November 2024
POWER.se - Heron City logo

Reply from POWER.se - Heron City

Hello!

Thank you so much for your kind feedback! We are glad to hear that you had a positive experience with our service. We always strive to deliver high-quality and efficient service to our customers.

We hope to have the opportunity to continue exceeding your expectations in the future!

Best regards,
Emilia on POWER!⚡️

Rated 5 out of 5 stars

Best customer service but lack of…

Best customer service but lack of employees and long que!

6 November 2024
POWER.se - Heron City logo

Reply from POWER.se - Heron City

**Hej hej,**

Tack för att du tog dig tid att dela dina upplevelser med oss!
Vi är så glada att höra att du är nöjd med din upplevelse. Att kunna bidra till en positiv upplevelse för våra kunder är vår största glädje, och vi uppskattar verkligen att du berättade detta för oss.

Hoppas vi ses snart igen! :)
Sara på POWER!

Rated 5 out of 5 stars
POWER.se - Heron City logo

Reply from POWER.se - Heron City

Hi Amir,

We want to thank you for leaving us a review!
We’re so glad to hear that you had a fantastic experience, especially at checkout. We are constantly working to make the shopping experience as smooth and enjoyable as possible for our customers, and your feedback is truly appreciated.

Best regards,
Sara at POWER! ⚡🧡

Rated 4 out of 5 stars

Bra service

Bra service

3 October 2024
POWER.se - Heron City logo

Reply from POWER.se - Heron City

Hejsan, tack för din feedback!

Vi gör vårt bästa för att våra kunder ska vara nöjda, och det är härligt att höra att vi lyckades. Vi ser fram emot att få välkomna dig igen! 😁️

Ha en fortsatt fin dag,
Sara på POWER! ⚡

Rated 1 out of 5 stars

Booked online stuff,When i came into…

Booked online stuff,When i came into store there was no information at cashier.
I went to store to pick up my thing.When we do booking for something it says pick up from Service cashier.

22 August 2024
POWER.se - Heron City logo

Reply from POWER.se - Heron City

Hi!

Thank you for your feedback. 
We’re sorry to hear that you didn’t receive the information you needed at the counter when you came to pick up your order. We strive to provide our customers with a smooth experience, and we will review our procedures to ensure that the information at the counter is clear and accurate going forward. Thank you for helping us improve. 🙂 

Best regards,
Sara at POWER!

Rated 1 out of 5 stars

The customer service was non-existen…

The customer service was non-existen if you are looking for buying something for phone or buying a phone going somewhere else

14 August 2024
POWER.se - Heron City logo

Reply from POWER.se - Heron City

Hi!

Thank you for taking the time to provide feedback. 

I’m sorry to hear that your experience with our customer service did not meet your expectations. We always strive to offer the best possible support, and I regret that we fell short in your case. I will forward your feedback to our team so that we can work on improving our service.

Best regards, 
Emilia on POWER!⚡️

Rated 5 out of 5 stars

Bra service!

10 July 2024
POWER.se - Heron City logo

Reply from POWER.se - Heron City

Hej,

Tack så mycket för ditt fantastiska omdöme! Vi är glada att höra att du är nöjd med din upplevelse hos oss. Din feedback betyder mycket för oss och motiverar oss att fortsätta leverera utmärkt service.

Vi ser fram emot att hjälpa dig igen i framtiden!


Önskar dig en fin dag,
Rafiya på POWER! ⚡️

Rated 5 out of 5 stars
POWER.se - Heron City logo

Reply from POWER.se - Heron City

Hello!

Thank you so much for your feedback on our excellent service! We appreciate your appreciation and look forward to continuing to deliver high quality in the future.

Vänliga hälsningar,
Emilia på POWER!⚡️

Rated 4 out of 5 stars

I purchased a blender

I purchased a blender. Had many to choose from but not all were on display there were many still in boxes and those that were on display ha an incorrect sign in front. It was all confusing but managed to find one to purchase.

27 June 2024
POWER.se - Heron City logo

Reply from POWER.se - Heron City

Hej,

Stort tack för ditt omdöme, vi strävar alltid efter att ge våra kunder den bästa möjliga upplevelsen och din feedback är värdefull för oss.

Önskar dig en fortsatt trevlig dag!

Med vänliga hälsningar,
Ellen på POWER

Rated 3 out of 5 stars

Kungens

Bra dealing

11 June 2024
POWER.se - Heron City logo

Reply from POWER.se - Heron City

Hej! 

Tack så mycket för din feedback om att det var en bra upplevelse. Vi är glada att höra att du var nöjd med affären! 🙂 

Ha en underbar dag,
Jolina på POWER! ⚡

Rated 5 out of 5 stars

Tack

Tack tack 💞💞💞💞💞💞💞

26 May 2024
POWER.se - Heron City logo

Reply from POWER.se - Heron City

Hej,

Stort tack för ditt omdöme, vi strävar alltid efter att ge våra kunder den bästa möjliga upplevelsen och din feedback är värdefull för oss.

Önskar dig en fortsatt trevlig dag!

Med vänliga hälsningar,
Ellen på POWER

Rated 4 out of 5 stars
POWER.se - Heron City logo

Reply from POWER.se - Heron City

Hej,

Stort tack för ditt omdöme, vi strävar alltid efter att ge våra kunder den bästa möjliga upplevelsen och din feedback är värdefull för oss.

Önskar dig en fortsatt trevlig dag!

Med vänliga hälsningar,
Ellen på POWER

Rated 5 out of 5 stars

Bra service

Bra service

16 May 2024
POWER.se - Heron City logo

Reply from POWER.se - Heron City

Hej,

Stort tack för ditt omdöme, vi strävar alltid efter att ge våra kunder den bästa möjliga upplevelsen och din feedback är värdefull för oss.

Önskar dig en fortsatt trevlig dag!

Med vänliga hälsningar,
Ellen på POWER

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