PrecisionBiotics UK Reviews 200

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 37 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their effectiveness and the positive impact on their health. Many people appreciate the quality of the items and the promptness of the delivery service, noting that orders arrive quickly and in good condition. However, some customers were dissatisfied with the ordering process, finding the website difficult to use. A few other people also felt that the product caused adverse reactions and were unhappy with the company's response when they sought a refund or exchange.

What people talk about most

Product

Consumers generally express satisfaction with the product. Many reviewers, some of whom have used it for... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are impressed with the product's... See more

Order

Users describe positive interactions with order. Many customers found the ordering process easy and praised... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the speed and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Alflorex has literally given me a new life! I suffered with flair ups of IBD (colitis) which caused me anxiety in social situations, work, travel and even in relationships. I started taking Alflorex 5... See more

Company replied

Rated 5 out of 5 stars

I am into my 5thweek of taking Alflorex.My gut problems see yo have subsided.after several months of discomfort. I sm Coeliac so I really hope this vonti.

Company replied


Company details

  1. #241 of 280 best companies in Vitamin & Supplements Shop

About PrecisionBiotics UK

Written by the company

PrecisionBiotics® are experts in probiotic healthcare and nutritional products that customers can trust. We were founded by scientists who believe the human microbiome contains the answers to many modern health problems.

Our precision gut health supplements have been developed to help support gut health, brain health, mental performance, mental wellness and immunity.

Our supplements are all gluten free, dairy free, lactose free and suitable for vegans.

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Free Delivery on orders of £30+

Free Gift when you spend £50+

Free Recipe E-Book

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Earn £10 for every friend referred


Contact info

4.2

Great

TrustScore 4 out of 5

200 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Quick service

Quick service unfortunately did not work.for me

10 May 2024
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Reply from PrecisionBiotics UK

Hi Mary, thanks for leaving a review. It can take between 8-12 weeks to feel all the benefits. If you want to have a chat to our Careline - you can contact us via ask@precisionbiotics.com or call us on 0330 057 8598.

Rated 3 out of 5 stars

Good product but the shipment is very…

Good product but the shipment is very slow and not really environment friendly- I received my last order in two boxes - one of them containing the product - the other one containing a flyer!!

31 May 2024
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Reply from PrecisionBiotics UK

Hi there, thank you for bringing this to our attention. We agree this is not very environmentally friendly and have flagged this to our Operations team to resolve.

Rated 5 out of 5 stars

Information provided was clear and…

Information provided was clear and quite detailed. Ordering was straightforward. Delivery came on time and was well packed. Too early to say if treatment is effective or not as it takes more than a month to have a noticeable effect.

30 May 2024
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Reply from PrecisionBiotics UK

Thank you for leaving a review. Let us know how you get on once you've taken it for a few weeks.

Rated 5 out of 5 stars

New to Precision Bionics

I am new to Precision Bionics but so far everything has been done well. Having contacted them about a couple of things they have been very helpful and polite

6 April 2024
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Reply from PrecisionBiotics UK

Thanks for the review - let us know how you get on.

Rated 5 out of 5 stars

Colitis symptoms and improved energy and alertness

initially I started to resolve issues with my ulcerative proctitis, after a month my symptoms had become manageble and fatigue reduced.

I have two probiotics on sub, energy levels are increased, sleeps better and my concentration is greater throughout the day. Generally in a much better mood.

Thanks

8 May 2024
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Reply from PrecisionBiotics UK

Hi Joseph, thank you for your review and your continued custom.

Rated 3 out of 5 stars

Too early to comment

I gave you an average rating because the product arrived as expected, when expected. So this is neither good nor bad - it is to be expected.
It is too early to review the product itself as it takes several weeks to achieve its effect.

8 May 2024
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Reply from PrecisionBiotics UK

Hi Jaafar, thanks for your review. Let us know how you get on after a few weeks.

Rated 5 out of 5 stars

Great product

Great product, thank you!

26 February 2024
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Reply from PrecisionBiotics UK

Thanks so much for your review Debbie.

Rated 5 out of 5 stars

I've been using Alflorex original…

I've been using Alflorex original capsules to manage a temperamental gut for a long time. It works superbly, and the service I get from Precision Biotics in terms of delivery and efficiency is great. Recommend all round.

23 February 2024
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Reply from PrecisionBiotics UK

Hi Kate - thank you so much for your review. We're so glad that Alflorex is working so well for you.

Rated 5 out of 5 stars

Excellent

Excellent
Quick delivery and already feeling the benefit after a couple of weeks

6 February 2024
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Reply from PrecisionBiotics UK

Hi Deborah, thank you so much for the review.

Rated 5 out of 5 stars

Very good product- recommend it…

Very good product- have been taking alflorex for over a year now, and all my stomach problems are gone. Also received a surprise pack for Valentine’s Day- the immune supplements are great! Can only recommend this company

5 February 2024
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Reply from PrecisionBiotics UK

Hi Barbara, great to hear Alflorex works so well for you, also glad you liked the valentine's day surprise ❤ Thanks for your recommendation.

Rated 5 out of 5 stars

First time order with this company and…

First time order with this company and was pleased with the prompt delivery. Have used Alflorex before for IBS. Had lapsed for some time but having just resumed taking it I have quickly felt the effects with my insides already feeling no more settled.

26 January 2024
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Reply from PrecisionBiotics UK

Thank you for your review, we're glad that Alflorex is working so quickly for you. The bacteria culture in Alflorex only stays in the gut for as long as you continue to take it. We have subscription deals on our website that might benefit you so you don't lapse again.

Rated 1 out of 5 stars

I was sent a bottle which had been…

I was sent a bottle which had been opened and clearly tampered with

I have asked for a replacement and the situation has still not been resolved

7 January 2024
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Reply from PrecisionBiotics UK

Dear Petra

We sincerely apologise for the inconvenience you've experienced with your recent purchase. We take matters like this seriously, and your feedback is crucial in helping us address and rectify the situation.

Having spoken to our Customer Services team they have advised that they have now been on contact. However if this is still unresolved please contact us on ask@precisionbiotics.com.

Thank you for bringing this to our attention, and we look forward to restoring your trust in our products and services.

Rated 5 out of 5 stars

Order arrived quickly

Order arrived quickly, just started taking prebiotic so can really comment on benifits yet.. but have ordered a monthly subscription and hope it works out well.

23 December 2023
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Reply from PrecisionBiotics UK

Thanks for your review - let us know how you get on.

Rated 5 out of 5 stars

Great

Never had a bad experience.

30 November 2023
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Reply from PrecisionBiotics UK

Thank you for the review

Rated 5 out of 5 stars

Happy ending with best product Alflorex !

I place my order two weeks ago and it has not arrived. I contacted customer service several times and they said they raised the issue internally. However I have not heard from them yet. It is a matter of urgency because I am leaving the country for 4 months for traveling purposes and wanted to take Alflorex treatment with me. It looks like I won’t receive my delivery on time (before 6th of December). I am really upset!

Edit: I finally received my order (4th of December) - 14 days after ordering. I am happy that it arrived on time. I love Alflorex product and would highly recommend to everybody with IBS. I was also contacted by the Head of eCommerce who reassured me that my delivery will be received before my departure.

20 November 2023
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Reply from PrecisionBiotics UK

Hi Natalia, I have sent you an email this morning to sort out the issues with your order before you go away on your travels this week.

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