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Premiere Collectibles Reviews 

14,953
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 2,691 reviews, reviewers had a great experience with this company. Customers frequently praise the quality of the products, noting items often arrive as described and in excellent condition. Many people appreciate the careful packaging, ensuring items are well-protected and arrive safely. Reviewers also highlight the great service and ease of ordering, with many receiving their purchases on time. However, some customers also noted significant delays in delivery and communication issues regarding their orders. A few other people also felt that items arrived damaged or were not exactly as described, sometimes missing expected features or authentication.

What people talk about most

Product

Consumers find product quality to be positive, with many appreciating the authenticity and unique nature of... See more

Delivery service

Users describe ambiguous interactions with delivery service, with many customers praising super fast... See more

Order

Customers consistently note ambiguous experiences with order, with many reporting significant delays,... See more

Quality

Customers had positive experiences with quality, frequently praising the excellent condition of books and... See more

Service

People report positive experiences with service, often describing it as professional, fast, and a pleasure to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery took longer than expected. I was beginning to think that the book would never arrive and was very relieved when it finally did. The signed book arrived perfectly intact with an authenticity c... See more

Company replied

Rated 4 out of 5 stars

Got my first vinyl delivered bent. It was number 4 on out of the 300. After some time and many emails I got a replacement number 123 out of 300. Speaking to customer service was easy and they were ki... See more

Company replied

Rated 4 out of 5 stars

Everything arrived on time on safely like they said it would. I did two different presales and came together as expected.

Company replied

Rated 5 out of 5 stars

I think I was sent an autograph copy on accident. I dont remember ordering a autographed copy of Screaming Life. I cant remember if there was an option or not. But awesome book. I truly enjoy read... See more

Company replied



Company details

  1. Collectibles Shop
  2. Book shop

Written by the company

America's Largest Autographed Bookstore. Premiere Collectibles features signed books by Celebrities, Politicians, Musicians, Pop Culture Icons, Best Selling Authors, Historic Figures, and Others. From Rare Hard to Find books to wide releases, we have a signed book for everyone. Authenticated, Quality, Variety, and Presentation are our Cornerstones.


Contact info

4.1

Great

TrustScore 4 out of 5

15k reviews

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4.1

All reviews

(14,953)

2,647 reviews in the last 12 months

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Rated 5 out of 5 stars

Tim Matheson Signed Edition…

I ordered the signed Tim Matheson book with JSA authentication for my husband as a gift for 46th wedding anniversary. It arrived well packaged. It was on time and a complete surprise! The book is in excellent condition. I appreciate the ease of ordering books from Premier Collectibles. I am very grateful. I highly recommend Premier Collectibles.

15 June 2026
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Reply from Premiere Collectibles

Thank you so much, Melinda! We’re honored to have been part of such a special anniversary gift.

We truly appreciate your kind words and recommendation. Thank you for trusting us with a meaningful piece for your celebration! ✨

Rated 5 out of 5 stars
Premiere Collectibles logo

Reply from Premiere Collectibles

Thank you so much, Robert! We’re thrilled to hear you had a great experience from start to finish. We truly appreciate your support and are glad to be part of your collecting journey! ✨

Rated 1 out of 5 stars

Horrible Experience / Order arrived 7 months LATE

Item took a disgustingly long time to arrive. I ordered something in November 2025 which was said to release and ship in December 2025. I didn't hear a word for months and had to reach out multiple times from my end and was never given a truthful or accurate response from support. I FINALLY received tracking info JUNE of 2026 and got it right at the end of that month (7 months from the original promised release date of that item). Zero chance of ever buying something from them again.

15 June 2026
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Reply from Premiere Collectibles

Thank you for sharing your feedback, Mitchell. We’re truly sorry for the extended delay and the frustration caused by the lack of clear updates throughout the process. We understand how disappointing it is to wait months beyond the expected timeframe, especially after reaching out multiple times for information.

We appreciate you taking the time to share your experience, and we’re reviewing how we can improve our communication and updates for delayed releases moving forward. We’re sorry this order did not meet the level of service we aim to provide. 📚

Rated 5 out of 5 stars

Amazing product arrived in mint…

Amazing product arrived in mint condition. Happy customer for life thank you.

15 June 2026
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Reply from Premiere Collectibles

Thank you so much, Mark! We’re thrilled to hear your item arrived in mint condition and that you had such a great experience. We truly appreciate your support and are grateful to have you as part of our collector community! ✨

Rated 5 out of 5 stars

forgot to send a COA with my purchase

forgot to send a COA with my purchase, but quickly fixed the problem.

12 July 2026
Unprompted review
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Reply from Premiere Collectibles

Thank you for your feedback, Matthew! We’re sorry the COA was missed initially, but we’re glad our team was able to quickly resolve the issue. We appreciate your understanding and are happy to know everything was taken care of! ✨

Rated 1 out of 5 stars

2 months waiting!! Still no otem

Been waiting 2 months for my item. Contacted premier collectibles several times and get told there is no estimated shipping date. Was told it would ship June 15th now mid July still nothing.

20 May 2026
Unprompted review
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Reply from Premiere Collectibles

First and foremost, thank you so much for your incredible patience while we've been preparing your hand-signed collectible. We know you've been eagerly waiting, and we truly appreciate you sticking with us.

We're excited to let you know that your order is officially being prepped for shipment and will be on its way very soon! Our team is putting the finishing touches on everything to make sure your collectible arrives safely and in excellent condition.

Please keep an eye on your inbox—you'll receive a shipping confirmation email with tracking information as soon as your order leaves our warehouse.

We can't wait for you to finally have this special, hand-signed collectible in your hands. Thank you again for being part of this exclusive release and for your patience.

Rated 3 out of 5 stars

Timeline of delivery 2 weeks

Timeline of delivery 2 weeks. Received 6 weeks later.

28 May 2026
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Reply from Premiere Collectibles

Thank you for sharing your feedback, JB. We’re sorry your order took longer than the expected timeline. We understand how disappointing delays can be, and we appreciate your patience while waiting for your order. 📚

Rated 5 out of 5 stars

I purchased a book that was signed by…

I purchased a book that was signed by the author. It was so nice to receive a signed book along with a certificate of authenticity. I had no idea there was a company providing this service. I have gone through the company a couple more times for books that I really wanted a real signature with. They provide a great service and provide paperwork to back up the work.

16 September 2025
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Reply from Premiere Collectibles

Thank you so much, Todd! We’re thrilled to hear you discovered the joy of owning signed books and that your experience has been such a positive one. We’re honored to help bring authentic, meaningful pieces to collectors and appreciate your trust in us. We look forward to being part of your future finds! ✨📚

Rated 1 out of 5 stars

Very disappointed

Very disappointed. I ordered a book over 2 months ago. With repeated emails & calls I never got a response on my order. Trying to cancel and get my $ back. They say they responded but only now because of this review. What does that tell you?!

9 July 2026
Unprompted review
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Reply from Premiere Collectibles

Thank you for your feedback, Susan. We’re truly sorry for the frustration and delay you experienced. We understand how disappointing that must have been. Our team has responded to your inquiries and will continue working with you to resolve this as quickly as possible. We appreciate your patience and the opportunity to make things right. 📚

Rated 3 out of 5 stars

Loved the product but tracking the…

Loved the product but tracking the package was extremely difficult

2 June 2026
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Reply from Premiere Collectibles

Thank you for your feedback, Erin! We’re so glad you loved your purchase, but we’re sorry the tracking experience was frustrating. We appreciate you bringing this to our attention, and we’ll continue working to make shipping updates clearer and easier to follow. ✨

Rated 5 out of 5 stars
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Reply from Premiere Collectibles

Thank you so much, Marilyn! We’re delighted to hear you’ve been enjoying our signed books. Your continued support means the world to us! ✨

Rated 5 out of 5 stars

This was my second purchase and so far…

This was my second purchase and so far I've been so pleased. Ordering is easy and the books I've purchased have been perfect. I will be ordering again!

2 June 2026
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Reply from Premiere Collectibles

Thank you so much for coming back for a second purchase, Amy! We're thrilled to hear you've had such a great experience and that your books arrived in perfect condition. We truly appreciate your support and can't wait to help you find your next special addition. ✨

Rated 1 out of 5 stars

My order arrived damaged

My order arrived damaged. Sent pictures to the representative and supposedly he forwarded them off to the CEO and I haven’t heard anything since and it’s been three weeks now. I don’t even want the damn thing because no one‘s taking care of the situation. Poorly packaged, and poorly shipped.

4 June 2026
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Reply from Premiere Collectibles

Thank you for sharing your feedback, Justin. We’re truly sorry to hear that your order arrived damaged and that you’ve been left waiting for an update. We understand how frustrating it is to provide the requested information and not receive a timely resolution.

We appreciate you bringing this to our attention and giving us the opportunity to address your concerns. Our Customer Service team will review this further and work toward a resolution. Thank you for your patience.

Rated 5 out of 5 stars

Love this company

Love this company

4 June 2026
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Reply from Premiere Collectibles

Thank you for your kind words! We appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

It took a bit longer than expected but…

It took a bit longer than expected but I am very pleased with the result.
Highly recommend, but it does take awhile to get your order because of certification takes time.

11 June 2026
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Reply from Premiere Collectibles

Thank you for your feedback, Robert! We appreciate your patience and are glad the wait was worth it. Authenticating collectibles takes time, but we’re happy to hear you’re pleased with the final result. Thank you for the recommendation and support! ✨

Rated 5 out of 5 stars

Took awhile to arrive but pleased with…

Took awhile to arrive but pleased with this purchase. Reasonable S&H. Great read. Overall I would but from you again

4 June 2026
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Reply from Premiere Collectibles

Thank you so much, Angie! We appreciate your patience and are glad to hear you’re pleased with your purchase. We’re happy you enjoyed the book and look forward to helping you find your next great read! ✨

Rated 4 out of 5 stars

I had to wait longer with a few emails…

I had to wait longer with a few emails to obtain information on when my book would ship. Otherwise I would’ve given 5 stars. Thank you!

4 June 2026
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Reply from Premiere Collectibles

Thank you for your feedback, Gail! We appreciate your patience while waiting for your book and understand how important timely updates are. We’re glad you received your order and truly appreciate your support and understanding. ✨

Rated 4 out of 5 stars

It took a long time for shipping from…

It took a long time for shipping from the date of release to the day of shipping.

10 June 2026
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Reply from Premiere Collectibles

Thank you for sharing your feedback, Renee. We’re sorry the wait from release date to shipment took longer than expected. We appreciate your patience and understanding, and we’re always working to improve our communication and fulfillment timelines. ✨

Rated 1 out of 5 stars

Worst experience

I made a order in November of 2025 and did receive my order for 8 months. I was first told after January 1st. The second date that I was told shipping was March 5th and that didn't happen neather. Then finally in June my order finally shipped. I will never order anything from this company again. They never stood by what they said. Everything just seemed like they didn't have a clue of what they were doing.

10 June 2026
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Reply from Premiere Collectibles

Thank you for sharing your feedback, Joel. We’re truly sorry for the frustration caused by the extended delay and the changes to the expected shipping timeline. We understand how disappointing it must have been to wait so long for your order, especially after receiving multiple estimated dates.

While some delays are caused by factors beyond our control, including signing schedules, production timelines, and fulfillment availability, we understand the importance of keeping our customers informed throughout the process. We appreciate your patience and feedback as we continue working to improve the overall experience for our collectors.

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