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Premiere Collectibles Reviews 

14,953
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 2,691 reviews, reviewers had a great experience with this company. Customers frequently praise the quality of the products, noting items often arrive as described and in excellent condition. Many people appreciate the careful packaging, ensuring items are well-protected and arrive safely. Reviewers also highlight the great service and ease of ordering, with many receiving their purchases on time. However, some customers also noted significant delays in delivery and communication issues regarding their orders. A few other people also felt that items arrived damaged or were not exactly as described, sometimes missing expected features or authentication.

What people talk about most

Product

Consumers find product quality to be positive, with many appreciating the authenticity and unique nature of... See more

Delivery service

Users describe ambiguous interactions with delivery service, with many customers praising super fast... See more

Order

Customers consistently note ambiguous experiences with order, with many reporting significant delays,... See more

Quality

Customers had positive experiences with quality, frequently praising the excellent condition of books and... See more

Service

People report positive experiences with service, often describing it as professional, fast, and a pleasure to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery took longer than expected. I was beginning to think that the book would never arrive and was very relieved when it finally did. The signed book arrived perfectly intact with an authenticity c... See more

Company replied

Rated 4 out of 5 stars

Got my first vinyl delivered bent. It was number 4 on out of the 300. After some time and many emails I got a replacement number 123 out of 300. Speaking to customer service was easy and they were ki... See more

Company replied

Rated 4 out of 5 stars

Everything arrived on time on safely like they said it would. I did two different presales and came together as expected.

Company replied

Rated 5 out of 5 stars

I think I was sent an autograph copy on accident. I dont remember ordering a autographed copy of Screaming Life. I cant remember if there was an option or not. But awesome book. I truly enjoy read... See more

Company replied



Company details

  1. Collectibles Shop
  2. Book shop

Written by the company

America's Largest Autographed Bookstore. Premiere Collectibles features signed books by Celebrities, Politicians, Musicians, Pop Culture Icons, Best Selling Authors, Historic Figures, and Others. From Rare Hard to Find books to wide releases, we have a signed book for everyone. Authenticated, Quality, Variety, and Presentation are our Cornerstones.


Contact info

4.1

Great

TrustScore 4 out of 5

15k reviews

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4.1

All reviews

(14,953)

2,648 reviews in the last 12 months

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Rated 5 out of 5 stars

I ordered a signed record collectable…

I ordered a signed record collectable as a gift and it was well received. The item arrived in perfect condition and within time frame (which I was happy about as the strait of Hormuz had been closed...😆)
The item was as described and pictured. Was an awesome Slipknot record and my hubby loved it 🖤🤘

17 June 2026
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Reply from Premiere Collectibles

Thank you, Samantha! We’re so glad your gift arrived safely and that your husband loved the Slipknot signed record! It’s always exciting when a collectible becomes a special surprise for someone, and we’re happy we could be part of that moment.

We appreciate you trusting Premiere Collectibles for such a unique gift and hope it becomes a standout piece in his collection! 🤘✨

Rated 3 out of 5 stars

Great Experiences usually. Disappointing signature this time

The experience is always great. Shipping always prompt when stock. Signatures usually spot on with examples provided. However disappointed with my most recent purchase, specifically signature itself. Especially since it was an exclusive premier event.

3 June 2026
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Reply from Premiere Collectibles

Thank you for sharing your feedback, Bert. We truly appreciate your continued support and are glad to hear that your experiences with Premiere Collectibles have generally been positive, from our shipping process to the quality of our signed items.

We’re sorry to hear that your most recent purchase did not meet your expectations, We understand how meaningful the signature is to collectors, and we appreciate you taking the time to share your concerns.

Your feedback is important to us, and we’ll continue working to provide the best possible experience with every collectible we offer. Thank you again for being a valued customer.

Rated 3 out of 5 stars

I disliked the fact that I had to wait two weeks after the release date. Way too long!

I disliked the fact that I did not receive my book until two weeks after the release date. Do not understand why it has to take so long when it is pre-ordered and should ship out when it is released.

17 June 2026
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Reply from Premiere Collectibles

Thank you for sharing your feedback, Lynn. We’re sorry to hear that the wait after the release date was frustrating. We understand the excitement of receiving a preorder, especially when you’ve been looking forward to adding it to your collection.

Some preorder shipments may require additional processing time after the official release date due to factors such as shipping timelines, and author signing schedules. We appreciate your patience and your feedback as we continue working to make the preorder experience as smooth and transparent as possible.

Rated 3 out of 5 stars

Ordered June 4th still waiting for my…

Ordered June 4th still waiting for my items to arrive

17 June 2026
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Reply from Premiere Collectibles

First and foremost, thank you so much for your incredible patience while we've been preparing your hand-signed collectible. We know you've been eagerly waiting, and we truly appreciate you sticking with us.

We're excited to let you know that your order is officially being prepped for shipment and will be on its way very soon! Our team is putting the finishing touches on everything to make sure your collectible arrives safely and in excellent condition.

Please keep an eye on your inbox—you'll receive a shipping confirmation email with tracking information as soon as your order leaves our warehouse.

We can't wait for you to finally have this special, hand-signed collectible in your hands. Thank you again for being part of this exclusive release and for your patience.

Rated 1 out of 5 stars

No signed book stickers on cover

While the product and service were okay there is one thing that I can't look past.
I have recently ordered three books that were signed.
When they arrived they all had a signed book sticker on the cover.
I am not sure why they began doing this.
I sent the books back because I ordered them way before they were signed.
I will no longer buy from this company.

8 June 2026
Rated 1 out of 5 stars

I did not receive the print signed by…

I did not receive the print signed by bolo from enter the dragon

3 June 2026
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Reply from Premiere Collectibles

Thank you for your feedback, Eliot. We’re sorry to hear that you haven’t received your signed Bolo print. Our Customer Service team will be reaching out to review your order details and help look into this for you.

Thank you for bringing this to our attention, and we appreciate the opportunity to make this right.

Rated 2 out of 5 stars

Really disappointing with the frame and…

Really disappointing with the frame and authenticity certificate. Cheap frame with no support to hang it. If you want to hang the frame, you have to go out and buy your own hardware. Not even a wire or sawtooth hanger on the frame.

And the “JSA certificate” makes no mention of JSA or how to authenticate it. Just says that someone witnessed the signing. I can make it in photoshop if I wanted to.

14 July 2026
Unprompted review
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Reply from Premiere Collectibles

Thank you for sharing your feedback. We’re sorry to hear that the framing and certificate presentation did not meet your expectations.

We understand that collectors value both the quality of the display and the details that provide confidence in an authentic signed item. The authentication documentation provided with our collectibles is intended to verify the signing process, and we appreciate your feedback regarding how this information is presented.

We also appreciate your comments about the frame and hanging hardware. We’re always looking for ways to improve the overall collector experience, and feedback like yours helps us identify areas where we can make enhancements.

Thank you for taking the time to share your experience.

Rated 5 out of 5 stars

I have bought several signed vinal

I have bought several signed vinal records signed and I love all of them. They come packaged in a strong cardboard box. I would buy again and plan on it. 5 stars

16 June 2026
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Reply from Premiere Collectibles

Thank you so much, Jeff! We're thrilled to hear you've enjoyed every signed vinyl you've purchased from us. It's great to know the packaging has met your expectations, and we're honored that you plan to shop with us again. We truly appreciate your support. Enjoy your collection! ✨

Rated 5 out of 5 stars

Excellent transaction

Excellent transaction. Thank you :)

16 June 2026
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Reply from Premiere Collectibles

Thank you so much! We're delighted to hear everything went smoothly. We truly appreciate your support and hope to see you back for your next collectible. Enjoy! ✨

Rated 5 out of 5 stars

Always had a great experience with…

Always had a great experience with premier collectables.i have been dealing with you for a while and have bought quite a few things and, always have been very quality items and, have been delivered in a timely fashion I have recommended you to many friends and, look forward to doing more business with you in the future thank you premier collectables.

16 June 2026
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Reply from Premiere Collectibles

Thank you so much, John! Your continued support means a lot to us. We’re thrilled to hear you’ve had consistently great experiences with your purchases and deliveries. We truly appreciate your recommendations and are grateful to be part of your collection journey! ✨

Rated 5 out of 5 stars

Everything is always perfect and as…

Everything is always perfect and as described.

16 June 2026
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Reply from Premiere Collectibles

Thank you so much, Louie! We’re thrilled to hear your purchases have consistently arrived exactly as described. We truly appreciate your trust and support, and we’re grateful to be part of your collecting experience! ✨

Rated 5 out of 5 stars

Fast shipping as described reasonable…

Fast shipping as described reasonable price

16 June 2026
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Reply from Premiere Collectibles

Thank you so much, Paul! We’re glad to hear your order arrived quickly, just as described, and that you were happy with the value. We truly appreciate your support and hope you enjoy your new collectible! ✨

Rated 5 out of 5 stars

Great product and great value

Great product and great value, record sounds amazing, only issue is in the ad the signature was big and bold and mine looks like chicken scratch and small

16 June 2026
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Reply from Premiere Collectibles

Thank you for your feedback, Patrick! We’re glad to hear you’re enjoying the record. We appreciate your note about the signature size and appearance, and we’ll be sure to share your feedback with our team. We hope you continue to enjoy this special piece in your collection! ✨

Rated 5 out of 5 stars

Awesome stuff!

The product was packaged extremely well and the shipping was pretty fast too! Absolutely love it and would definitely recommend Premiere Collectibles to anyone wanting a signed collector's item to gift or as a keepsake 😁

8 June 2026
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Reply from Premiere Collectibles

Thank you so much, Sally! We’re thrilled to hear you loved your collectible! We truly appreciate your recommendation and are honored to be part of your gifting and keepsake moments. Enjoy your new piece! ✨

Rated 1 out of 5 stars

I just received the Tommy Lee without a jsa like description said.

I just received the Tommy Lee autographed album. It did not come with a jsa authentication which the description said. This was the only reason why I bought this item. Instead it came with the ceo of the companies signature. This has no resale value if I ever were to sell it and how do I know if it was ever actually signed by Tommy Lee. I also sent two emails prior to receiving this item and no one ever responded to my email. To top it off you can’t even get ahold of anyone with the phone number that they provide.I expect better service than this. Everyone be where.

13 July 2026
Unprompted review
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Reply from Premiere Collectibles

Thank you for sharing your feedback, Brian. We’re sorry to hear about your concerns regarding the authentication and the difficulty you experienced while trying to get assistance. We understand how important authentication is to collectors, especially when it adds confidence and value to a signed piece.

Our Customer Service team will be reaching out to clarify the type of authentication included with your purchase and help address your concerns. We appreciate you bringing this to our attention and giving us the opportunity to assist.

Rated 5 out of 5 stars

fast delivery with tracking every step

fast delivery with tracking every step
quality product thanks Premiere collectables

13 July 2026
Unprompted review
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Reply from Premiere Collectibles

Thank you, Levi! We’re glad to hear your order arrived quickly and that the tracking updates helped keep you informed along the way. We appreciate your support and are happy you’re enjoying your collectible! ✨

Rated 1 out of 5 stars

The product was majorly delayed

The product was majorly delayed. Did not really have. Much info. 2. I had to email to request address change 6 weeks before and was assured my delivery address was updated. When I got notice that the product shipped it was to the old incorrect address that I had stated needed to be changed 6 weeks earlier. And it takes way longer than 24 hours for anybody to respond via email this is terrible customer service. If you had a physical phone number that would have all been taken care of in one five or 10 minute call. I plan not to do business with you again because this first time was the worst time

15 June 2026
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Reply from Premiere Collectibles

Thank you for taking the time to share your experience with us.

We’re deeply sorry for the frustration caused by the delay, the missed address update, and the difficulty getting timely assistance. We understand how disappointing this must have been, especially after you reached out weeks ahead of time and were assured the change would be completed.

Your feedback about communication and response times is important, and we appreciate you letting us know where we fell short. We’d truly value the chance to make this right and see what we can do to help address your concerns.

Thank you again for sharing your feedback with us.

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

Excellent, thank you.

8 June 2026
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Reply from Premiere Collectibles

Thank you so much! We truly appreciate the five-star review and are so glad you had an excellent experience. Thanks for your support! ✨

Rated 3 out of 5 stars

Took a long time to get here then there…

Took a long time to get here then there was duties to pay.. also don't see the certificate of authenticity that I paid for as well. Other than that it's what I expected

15 June 2026
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Reply from Premiere Collectibles

Thank you for your feedback, Lance. We’re glad the item arrived as expected, but we understand your concerns about the longer delivery time, duties, and the missing Certificate of Authenticity.

Our Customer Service team will be reaching out to assist with the COA and look into this further. We appreciate you bringing this to our attention and giving us the opportunity to make this right. 📚

Rated 1 out of 5 stars

horrible experience

horrible experience - after repeated emails and getting nowhere, I finally received the book one month after it was released and not in time for the July 4th holiday. Will not purchase via this company again.

8 June 2026
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Reply from Premiere Collectibles

Thank you for sharing your feedback, Dawn. We’re sorry to hear about the delay and the frustration caused by having to follow up multiple times for updates. We understand how disappointing it was, especially since you were hoping to receive the book in time for the July 4th holiday.

We appreciate you taking the time to share your experience. Your feedback regarding communication and release timelines is important, and we’ll continue working to improve the process for future releases. 📚

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