PFG Mortgages Reviews 

386
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We have only really positive things to say about our experience with Premier financial group. We were put in touch directly with Leah and she was fantastic from start to finish. She explained everythi... See more

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Rated 5 out of 5 stars

Would highly recommend Premier Financial Group - we used them for mortgage and health insurance. Leah was incredibly helpful throughout the whole process, keeping us informed at every step of the way... See more

Company replied

Rated 5 out of 5 stars

What amazing service! Leah really helped to navigate us through what was quite an anxious time. She stuck to her word; contacting us regularly and periodically reviewing the best mortgage for us. This... See more

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Rated 5 out of 5 stars

The whole team at Premier Financial Group are super helpful, we purchased our first house in 2018 with their help in that time we have remortgaged and are now moving house. Every time they have bee... See more

Company replied

Company details

  1. Mortgage broker
  2. Finance broker
  3. Insurance agency
  4. Insurance broker
  5. Investment service
  6. Life Insurance Agency

About PFG Mortgages

Written by the company

We are a family-run Independent Financial Advice Business based in Norwich Norfolk with a highly experienced team of qualified Mortgage Brokers, Insurance Brokers, Financial Advisers and Will Writing & Legal Executives. We are directly authorised by the Financial Conduct Authority.

Contact Premier Financial Group

Our 4 main areas of expertise are Mortgages, Insurance, Investments & Wills:
Download our service brochure here

PFG Mortgages can handle all your mortgage requirements from finding the right Mortgage deal for First-time buyers to helping clients find the right Help to Buy Mortgage scheme. Even creating or adding to your Buy to let property portfolio, we have experienced advisers to cover your needs.

PFG Insurance has all your insurance and protection needs covered from Life insurance to Health Insurance right up to Home Insurance, protecting your investment in your property and health.

PFG Investments Ltd are here to service all your pension and investment requirements, our experienced financial advisers are just a phone call away. Our knowledge, at your service.

PFG Wills Ltd offers a complete service of Will writing & storage right up to estate administration & setting up Trusts, covering all your lifetime planning needs, our dedicated team are here for you now and later on in life.

Contact info

4.9

Excellent

TrustScore 5 out of 5

386 reviews

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4.9

All reviews

(386)

1 review in the last 12 months

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Rated 5 out of 5 stars

Fantastic Service, Would Highly Recommend

I was referred to Ian (PFG) by a friend who had worked with him for his previous mortgage service arrangements. Right from our first meeting Ian was very professional, took time to explain the process to me, great attention to details, prompt reply and no question was too small! His patience was phenomenal and he guided me all the way to completion. would definitely recommend Ian and his team

1 November 2023
Unprompted review
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Reply from PFG Mortgages

Thank you for a wonderful review of PFG and your adviser Ian! We are extremely lucky to have such experienced staff at PFG. Your comments are greatly appreciated.

Rated 4 out of 5 stars

Great recommendation

Great, friendly service. We were looked after very well though and after the process. Would recommend

26 October 2023
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Reply from PFG Mortgages

Thank you for reviewing your recent experience of PFG. We're delighted to hear that you would recommend us!

Rated 5 out of 5 stars

I had a very good experience with this …

I had a very good experience with this company. All the staff are very helpful and friendly.

27 October 2023
Unprompted review
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Reply from PFG Mortgages

Megan, thank you for taking the time to provide your feedback and 5 stars. We are happy to have assisted and look forward to working with you again in the future.

Rated 5 out of 5 stars

Excellent service , approachable team

What was not a straightforward mortgage the team at PFG made it as smooth and painless as possible! Regular updates , quick response and attention to detail .. no question silly always happy to explain and assist where possible !! Excellent service from start to finish!!!

31 October 2023
Unprompted review
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Reply from PFG Mortgages

Simone, thank you for taking the time to review your recent experience of PFG, we are thrilled to read your comments!

Rated 5 out of 5 stars

10/10 would recomend

A fantastic and incredibly professional team! Myself and my partner went through a long process of buying our new build property and through all the twists and turns, PFG were there every step of the way! Special thanks to Stacey, who went above and beyond on so many occasions to guide us through this journey! Shout out to Verity, Alex, Danny and Matthew who also have been outstanding and instrumental in helping us have a smooth buying experience!

13 October 2023
Unprompted review
Rated 5 out of 5 stars

Made the process easy and stress free!

This is the second time using PFG and in particular Leah to source and secure my mortgage, which can be challenging when self employed. I couldn’t recommend her enough, she kept me updated throughout the whole process and was always available if I had any queries!

Also a big thanks to Alex for sorting my home insurance at incredibly short notice, and making sure it was ready and in place in time for exchange of contracts.

20 October 2023
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Reply from PFG Mortgages

Alex, thank you for taking the time to review your recent experience of PFG, your adviser Leah and Insurance Adviser, Alex! We are so pleased to have helped and are delighted with your comments.

Rated 5 out of 5 stars

Now completed our remortgage

Now completed our remortgage and would highly recommend. Richard Skelly, Charmaine Hudson and Alex Rose all ensured everything went as smooth as possible even overcoming difficulties coming from the solicitors side.

13 October 2023
Unprompted review
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Reply from PFG Mortgages

Jack, thank you for reviewing your recent experience with PFG. We are lucky to have such experienced colleagues! We look forward to working with you again in the future.

Rated 5 out of 5 stars

Highly recommended

Highly recommended, I would like to thank you Michał Zganski and Alex Rose, these people helped me to bay first flat , home insurance and also life insurance. No stress step by step was very eazy to bay witch Premier Finacial Groupe. Thank you again.

18 October 2023
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Reply from PFG Mortgages

Thank you for your 5 star review of PFG, your adviser Michal and administrator Alex! We hope you are settling into your first home and look forward to working with you again in the future.

Rated 5 out of 5 stars

As always Dominic and his team has been…

As always Dominic and his team has been amazing in getting everything sorted for me, initially introduced by my brother and sister I law, when I was having trouble finding Mortgage deals. They recommended that Dominic and his team will look after me.

Dominic and his team took over and even when everything was difficult, they got everything finalised and everything was made simple for me.

To everyone who wants to get mortgage deals done without any stress then Premier Financial Group is the answer.

17 October 2023
Unprompted review
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Reply from PFG Mortgages

Thank you for a lovely review of PFG and your adviser Dominic! We are delighted with your feedback and are lucky to have so many loyal clients such as yourself. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Excellent service from an amazing team!

Myself and my partner had a difficult situation trying to buy together! Stacey and her team had to work extremely hard… but nothing was too much trouble! Even with hiccups through the process they dealt with them in a way that we felt at ease. Selling a property and renting another all our mortgage needs were taken care of. Really can’t praise them enough. Even taking calls out of hours.. we were and are super grateful.
We are now living in our beautiful house thanks to Stacey, Verity and the team!!!
Would highly recommend Stacey she truly is an expert in her field, she can help anyone looking to move or get a mortgage/financial advice. Excellent service all round.. thank you!!

25 August 2023
Unprompted review
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Reply from PFG Mortgages

Michelle, thank you for taking the time to leave such a wonderful review of PFG, your adviser Stacey and broker support Verity! We are delighted to have assisted and look forward to working with you again in the future.

Rated 4 out of 5 stars

Remortgage

I have no regret doing business with Premier Financial Group. They listen to you and try to solve any issues that arise.

29 September 2023
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Reply from PFG Mortgages

Thank you for taking the time to review your experience of PFG. We are grateful for your feedback.

Rated 5 out of 5 stars

If you want a quick, thorough and supportive company, Premier Financial Group is the best!

Before approaching Premier Financial Group, I contacted a few other mortgage advisors to see whether we could buy a property. All of them were very quick to say no. PFG were the last company I was going to ask before giving up. 3 months later I am now moved in to my first mortgaged property!

The staff at PFG worked tirelessly to find us a lender that would lend to us and were so quick at getting my mortgage in principle as the home we bought was done on a first come first served basis. I want to make a particular shout out to Leah and Alex who dealt with me the most and could not have been anymore helpful. Leah worked very hard to additionally find me a life insurance provider which was difficult due to my extensive medical history. Whilst one could not be sourced in the end, she did manage to find my husband one who also has a difficult medical history. No question was too much and as a first time buyer they helped to explain everything to me that I didn't understand.

I am so happy with my experience with PFG, if ever I need the services again they will be my first contact!

29 September 2023
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Reply from PFG Mortgages

Kayleigh, thank you for such a wonderful review of PFG, your adviser Leah and administrator Alex! We are delighted with your comments and so pleased to have assisted yourself and your husband. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Very helpful and quick…

Very helpful and quick responsive,friendly efficient service at all times .

Shaun Lally

10 September 2023
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Reply from PFG Mortgages

Shaun, thank you for your 5 star review of PFG!

Rated 5 out of 5 stars

Leah & Alex are Fantastic!

The team were fantastic in dealing with our house purchase. Quick responses and very thorough.

Leah & Alex were amazing and would highly recommend them!

11 August 2023
Unprompted review
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Reply from PFG Mortgages

Thank you for a lovely review of PFG, your adviser Leah and administrator Alex! We are delighted with your feedback and look forward to working with you again in the future.

Rated 5 out of 5 stars

Michelle is outstanding

Michelle is outstanding. Her knowledge and experience is evident, and the handling of our mortgage needs has been first class. We know we are in very safe hands with Michelle and highly recommend her and PFG.

23 August 2023
Unprompted review
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Reply from PFG Mortgages

Jackie, thank you for a lovely review of PFG and your adviser Michelle! We are extremely lucky to have such wonderful advisers at PFG, we are delighted you think so too. We look forward to working with you again.

Rated 5 out of 5 stars

Another great experience

Michelle has been absolutely amazing . Flawless service and nothing is too much trouble. Alex has been on hand also and is very efficient. I would highly recommend this company of which I have used for many years.

14 August 2023
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Reply from PFG Mortgages

Denise, a lovely review of PFG, your adviser Michelle and administrator Alex! Your feedback is greatly appreciated and we look forward to working with you again.

Rated 5 out of 5 stars

Ian Babb our mortgage advisor kept us…

Ian Babb our mortgage advisor kept us well informed at every step of the application and he was and as always very helpful and professional through out the application process. He chased up the underwriter on numerous occasions as we were approaching the deadline with our previous lender.

30 July 2023
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Reply from PFG Mortgages

Thank you for a great review of PFG and your adviser Ian, we are delighted with your comments! We are pleased to have made the process as smooth as possible and look forward to working with you again in the future.

Rated 5 out of 5 stars

Great company

Great company. Dominic is easy to deal with and always works in your best interests, would highly recommend.

4 August 2023
Unprompted review
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Reply from PFG Mortgages

Alastair, thank you for taking the time to review your recent experience of PFG and your adviser Dominic, we are delighted with your feedback and look forward to working with you again in the future.

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