PFG Mortgages Reviews 

386
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We have only really positive things to say about our experience with Premier financial group. We were put in touch directly with Leah and she was fantastic from start to finish. She explained everythi... See more

Company replied

Rated 5 out of 5 stars

Would highly recommend Premier Financial Group - we used them for mortgage and health insurance. Leah was incredibly helpful throughout the whole process, keeping us informed at every step of the way... See more

Company replied

Rated 5 out of 5 stars

What amazing service! Leah really helped to navigate us through what was quite an anxious time. She stuck to her word; contacting us regularly and periodically reviewing the best mortgage for us. This... See more

Company replied

Rated 5 out of 5 stars

The whole team at Premier Financial Group are super helpful, we purchased our first house in 2018 with their help in that time we have remortgaged and are now moving house. Every time they have bee... See more

Company replied

Company details

  1. Mortgage broker
  2. Finance broker
  3. Insurance agency
  4. Insurance broker
  5. Investment service
  6. Life Insurance Agency

About PFG Mortgages

Written by the company

We are a family-run Independent Financial Advice Business based in Norwich Norfolk with a highly experienced team of qualified Mortgage Brokers, Insurance Brokers, Financial Advisers and Will Writing & Legal Executives. We are directly authorised by the Financial Conduct Authority.

Contact Premier Financial Group

Our 4 main areas of expertise are Mortgages, Insurance, Investments & Wills:
Download our service brochure here

PFG Mortgages can handle all your mortgage requirements from finding the right Mortgage deal for First-time buyers to helping clients find the right Help to Buy Mortgage scheme. Even creating or adding to your Buy to let property portfolio, we have experienced advisers to cover your needs.

PFG Insurance has all your insurance and protection needs covered from Life insurance to Health Insurance right up to Home Insurance, protecting your investment in your property and health.

PFG Investments Ltd are here to service all your pension and investment requirements, our experienced financial advisers are just a phone call away. Our knowledge, at your service.

PFG Wills Ltd offers a complete service of Will writing & storage right up to estate administration & setting up Trusts, covering all your lifetime planning needs, our dedicated team are here for you now and later on in life.

Contact info

4.9

Excellent

TrustScore 5 out of 5

386 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(386)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really happy with the service

Really happy with the service, always get a reminder every year, was quite worried this year because of all the financial worries going on but Michelle has put my mind a rest, thankyou Michelle for your hard work and sorting everything out. Your a star

2 June 2023
Unprompted review
PFG Mortgages logo

Reply from PFG Mortgages

Toni, thank you for your 5 star review of PFG and adviser Michelle!

Rated 5 out of 5 stars

Great service as always

The service from PFG has been fantastic. George helped us with our first mortgage in 2013 and since then has reminded me when I need to remortgage and done a great job of informing me on what options I have available. Latest remortgage has been a dream as expected. George and Verity have helped with any queries we have had along the way ensuring a smooth transfer from our mortgage provider to the new one. I will definitely be back to see George and Verity again.

25 May 2023
Unprompted review
PFG Mortgages logo

Reply from PFG Mortgages

Leonie, a lovely review of PFG, your adviser George and Broker Support Verity! We are delighted with your comments, thank you.

Rated 5 out of 5 stars

I needed to refinance and I had great…

I needed to refinance and I had great support from the company particularly Miku who walked us through every step of the process. Always easy to get on the phone and ever ready to help and clarify. I would greatly recommend.

10 March 2023
Unprompted review
PFG Mortgages logo

Reply from PFG Mortgages

Thank you for your kind review, we are glad to have helped and look forward to working with you again.

Rated 5 out of 5 stars

Great service!

I recently had the pleasure of working with Alex Rose at Premier Financial Insurance when I purchased contents insurance. I want to express my gratitude and praise for their exceptional service.

19 May 2023
Unprompted review
PFG Mortgages logo

Reply from PFG Mortgages

Matthew, thank you for your 5 star review of PFG and Insurance Adviser Alex! We are delighted with your feedback.

Rated 5 out of 5 stars

Thank you all for helping me become A homeowner

As A first time buyer I had no idea what to expect and Michelle York was fantastic at answering all of my questions and she took the time to call me and talk on the phone with me over certain aspects of the process. I felt like although it was all new to me I knew what was going on the whole time. I want to Thank Michelle for helping me through the process of becoming A homeowner and the rest of the team at PFG including Alex Rose who's emails always keep me updated on what was happening. Thanks again Daniel

8 May 2023
PFG Mortgages logo

Reply from PFG Mortgages

Thank you for a wonderful 5 star review of PFG, your adviser Michelle and administrator Alex! We are delighted with your feedback and so happy to have helped. Best wishes in your new home.

Rated 5 out of 5 stars

Very great Financial Group

Very great Financial Group, very helpful and easy work with them. Very recommended for everyone.

1 April 2023
Unprompted review
PFG Mortgages logo

Reply from PFG Mortgages

Thank you for your feedback and providing 5 stars! We are very happy to have helped.

Rated 5 out of 5 stars

Amazing Service, Competitive Prices

I have used Alex for all my property insurance and just moved my home insurance too. Friendly, professional and well priced... a pleasure to work with.

Highly recommended!

8 May 2023
Unprompted review
PFG Mortgages logo

Reply from PFG Mortgages

Chris, a lovely review of our Insurance Adviser Alex! Thank you. We look forward to working with you again.

Rated 5 out of 5 stars

Star

Hi
High recommendation for PFG. Very professional cooperation with Michał and Alex. What can I say the best team with great knowledge and experience.

9 May 2023
Unprompted review
PFG Mortgages logo

Reply from PFG Mortgages

Thank you for taking the time to review your experience of PFG, your adviser Michal and administrator Alex! We are delighted with your comments.

Rated 5 out of 5 stars

Brilliant to deal with!

The whole team at Premier Financial Group are super helpful, we purchased our first house in 2018 with their help in that time we have remortgaged and are now moving house.
Every time they have been so easy to deal with and made the process effortless for us, we wouldn’t use anyone else and cant recommend them enough!.
Massive thank you to everyone at PFG.

5 May 2023
Unprompted review
PFG Mortgages logo

Reply from PFG Mortgages

Lee, thank you for a great 5 star review of PFG! We are lucky to have so many loyal clients such as yourself. Thank you for your feedback and look forward to working with you again.

Rated 5 out of 5 stars

Highly recomended

Highly recomended. Michal provides good service as always, keeping his eye on the case and never forgets things.

26 April 2023
PFG Mortgages logo

Reply from PFG Mortgages

Thank you for your 5 star review of PFG and adviser Michal!

Rated 5 out of 5 stars

We were so pleased

We were so pleased with how everybody at PFG dealt with our case. During the time of our remortgage the world and interest rates went mad! This made the advice so much more important than it has been over the last 10 years. Dominic at PFG went above and beyond to secure products to give us options?
I would recommend these guys to anyone wanting a top class service.

3 May 2023
Unprompted review
PFG Mortgages logo

Reply from PFG Mortgages

Stuart, a lovely review of PFG and your adviser Dominic, thank you!

Rated 5 out of 5 stars

As a first time buyer

As a first time buyer - I couldn’t choose better! Ian and Charmaine have been extra patient and answered all of my questions. I’ve got my mortgage offer in just few days and now I’m a lucky owner of my first flat. I would recommend Premier Financial Group to anyone without any hesitation! Thank you all for your help.

5 April 2023
Unprompted review
PFG Mortgages logo

Reply from PFG Mortgages

Magdalena, thank you for a lovely review of PFG, your adviser Ian and administrator Charmaine! Congratulations on your new home! We are delighted to have helped and look forward to working with you again at review.

Rated 5 out of 5 stars

Excellent

Excellent - Stuart B in particular is extremely knowledgable and professional. Would highly recommend

19 April 2023
Unprompted review
PFG Mortgages logo

Reply from PFG Mortgages

Calum, thank you for taking the time to review PFG and your adviser Stuart!

Rated 5 out of 5 stars

Fantastic service

Fantastic service, Stuart and Victoria in particular have always been very helpful and insightful. Would highly recommend.

12 April 2023
Unprompted review
PFG Mortgages logo

Reply from PFG Mortgages

Toby, thank you for reviewing your recent experience of PFG, your adviser Stuart and administrator Victoria! We value your feedback.

Rated 5 out of 5 stars

A very professional and speedy service

A very professional and speedy service. Michelle and Alex were very helpful and answered all my questions efficiently.

3 April 2023
Unprompted review
PFG Mortgages logo

Reply from PFG Mortgages

Sarah, thank you for taking the time to review your recent experience of PFG, your adviser Michelle and administrator Alex!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look