Prentice Stove Installation 

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Rated 5 out of 5 stars

The company was an absolute pleasure to deal with throughout the whole process and they were very accommodating whilst we chopped and changed our mind a lot with our full stove and flue installation.... See more

Rated 5 out of 5 stars

This company is our go to for stove installations and sweeps. We have had three stoves installed by Prentice Stoves Installation Limited to date. Each time we move house we call them up as we value... See more

Company replied

Rated 5 out of 5 stars

Showed up on time. Went over and about what any other company did before. Then left the area clean and tidy with a certificate for my insurance should I need it.

Rated 5 out of 5 stars

I can highly recommend Prentice Stoves as I had one fitted last week and am absolutely thrilled with it, bring on the winter I am prepared! From first consultation with Dougie to follow up calls wi... See more

Company replied

Company details

  1. Wood stove shop

Written by the company

Wood burning stove supplier and installation company


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great!

Excellent service and a very helpful team.

17 June 2024
Prentice Stove Installation logo

Reply from Prentice Stove Installation

Thank you for taking the time to post a positive review Ed, was a pleasure speaking to you.

Rated 5 out of 5 stars

Great service

Great service. Stove and chimney thoroughly serviced and cleaned.

22 May 2024
Prentice Stove Installation logo

Reply from Prentice Stove Installation

Thank you very much for taking the time to post a positive review for us David.
See you next year!

Rated 5 out of 5 stars

Outstanding from start to finish!

The process from the very start to finish was excellent. Communication was strong throughout the whole process. The work was completed to a brilliant standard and exceeded our expectations.

I wouldn’t hesitate to recommend Prentice Stoves. You won’t be disappointed!

26 March 2024
Rated 5 out of 5 stars

A highly professional replacement of a…

A highly professional replacement of a flue liner for a solid fuel Rayburn.
The kitchen floor and units plus the hall floor were sealed with boards and plastic sheeting. The old liner was swept, removed and the chimney swept again. An access hole was made, the flue liner replaced, the hole sealed over properly and the tiles replaced with spares and grouted.
Insulation material was installed between the chimney and the liner and the chimney pot replaced as the original was of too small internal diameter. The internal flue was replaced with an insulated type so that it is now fully compliant.
All waste materials were taken away.
The new flue is performing well with a good draw. 👍

29 March 2024
Rated 5 out of 5 stars

Quick, Clean Service and Sweep

Prompt service - turned up on time and ready to begin the work. Quickly prepared the area (floor covering, etc.) and undertook the job without any fuss. Left the area clean when finished the job. Any issues highlighted and explained.

8 March 2024
Rated 5 out of 5 stars

Stove cleaned

We had our stove cleaned and very pleased with the service and results . Always a great experience with curteous professional staff.

12 February 2024
Rated 5 out of 5 stars

One of the most important decisions you will ever make, reference the safety of your home and the enjoyment of your log burner

From the moment Anna answers the phone, to Dougie’s professionalism and excellent advice as to log burner position in your home, you relax and know you are in good hands. Fantastic team to have in your home on day of Installation, Dougie, Jamie and Ian , not only did a sterling job, but they continued in the most challenging weather , to give us heat , when we had none. Highly recommend Fiona & Mark

1 February 2024

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