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Posh Pawn Reviews 

789
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 194 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the welcoming atmosphere and state that the team handles valuable possessions with great care and professionalism. Visitors note that staff members are extremely knowledgeable, polite, and thorough when explaining valuations and various available options. Reviewers describe the overall purchasing and selling processes as remarkably fast, smooth, and entirely stress-free from start to finish. Though some customers were dissatisfied with the low payouts and disappointing valuations offered for their precious luxury items. A few people also felt dismissed by staff or experienced a lack of professionalism during their store visits.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing team members as exceptionally kind, knowledgeable,... See more

Service

People report high satisfaction with the service, praising the staff for being exceptionally friendly,... See more

Price

Customers consistently note positive experiences with price, highlighting competitive offers and fair... See more

User experience

Users describe positive interactions with user experience, reporting that everything is hassle-free and... See more

Product

Customers had positive experiences with product, noting that items matched descriptions and photos perfectly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kara was courteous, knowledgeable and helpful. She helped me through each stage . Maybe I could have had a marginally higher offer, but I was saved from taking photos, packaging and sending items off... See more

Company replied

Rated 5 out of 5 stars

I have never experienced selling through a pawn shop and was rather tentative at the beginning. I needn't have worried. Kathy (and later one of her colleagues) is clearly very experienced. She managed... See more

Company replied

Rated 5 out of 5 stars

I recently took my Rolex to Posh Pawn to have it resized, and I couldn’t be happier with the service. The staff were professional, knowledgeable, and handled my watch with great care. The resizing was... See more

Company replied

Rated 5 out of 5 stars

My Posh Pawn visit for the second time was dealing with Deanna. She was very nice, polite and helped me pawn a few items. I enjoy going to the Hatton Garden shop. All those shops with beautiful je... See more

Company replied


Company details

  1. #6 of 8 best companies in Pawn shop
  2. #39 of 63 best companies in Car finance and loan company
  3. #58 of 112 best companies in Jeweller
  4. #125 of 291 best companies in Jewellery shop
  5. #18 of 31 best companies in Loan agency
  6. #58 of 132 best companies in Watch shop

About Posh Pawn

Written by the company

Prestige Pawnbrokers, widely recognised as Posh Pawn, is one of the UK’s best-known names in luxury pawnbroking and asset-based lending.

Founded in 2008 by James Constantinou, we have built a strong reputation for offering discreet, professional financial services to clients looking to unlock value from their personal assets. Known to many as the stars of Channel 4’s hit television series Posh Pawn, we specialise in providing loans against luxury and high-value assets, helping customers access funds quickly without the need to sell items they may wish to keep.

Our experienced team works with a wide range of valuables, including jewellery, gold, diamonds, luxury watches, designer handbags, fine art, antiques, classic and luxury cars, and other luxury assets. Every valuation is handled carefully and confidentially, with a focus on fairness, speed, and professionalism.

What makes Prestige Pawnbrokers different is our understanding that every customer’s situation is unique. Whether someone needs short-term funding for a business opportunity, extra liquidity during a transitional period, or a fast and secure alternative to traditional borrowing, we aim to provide a straightforward and dignified solution. Pawnbroking offers a flexible way to borrow against assets you already own, and our team is here to guide customers through the process clearly and respectfully from start to finish.

Alongside our lending services, Prestige Pawnbrokers is also known for its expertise in pre-owned luxury goods through Shop Prestige , helping customers buy, sell, and value exceptional pieces across multiple categories.

Buy, sell, loan today with Posh Pawn.


Contact info

Get an Instant Cash offer Today!

We provide a free valuation to sell / loan against your luxury goods.

4.8

Excellent

TrustScore 5 out of 5

789 reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(789)

188 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Efficient and Professional

Adeel was very personable and highly professional, I disposed of some scrap gold and received some free advice on some coins that I wasn’t selling.
No need to go anywhere else!

3 February 2026
Unprompted review
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Reply from Posh Pawn

We thank the Client for their 5 star review.

Rated 5 out of 5 stars

Very pleased with service at Loughton…

Very pleased with service at Loughton store with young fair haired lady , very friendly and helpful when taking in some old Gold and silver jewellery in that no longer wanted and very pleased with what was offered and would definitely use again

26 January 2026
Unprompted review
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Reply from Posh Pawn

We thank the Client for their 5 star review.

Rated 5 out of 5 stars

A really positive experience

A really positive experience at Posh Pawn in Guildford today. As a first timer I had no idea how it all works but I was put at ease and offered a really professional service. Staff were lovely and explained everything to me. They even helped me send digital ID from my phone. Thank you.

2 February 2026
Unprompted review
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Reply from Posh Pawn

We thank the Client for their 5 star review.

Rated 5 out of 5 stars

My first visit

My first visit. It was nice to have proper and kind service, a clear explanation of what was involved, what to expect and they made the process of setting up an account professional and straightforward. Left me feeling they're trustworthy. I may visit again and I will definitely tell my friends that this is a good place to go.

30 January 2026
Unprompted review
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Reply from Posh Pawn

We thank the Client for their 5 star review.

Rated 5 out of 5 stars

Amy @ Loughton was friendly whilst…

Amy @ Loughton was friendly whilst being professional and sharing her knowledge on items that we were selling. The transaction was smooth and i felt comfortable that i was given a very fair price for our items. Would definitely use and come back again.

30 January 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

We thank the Client for their 5 star review.

Rated 5 out of 5 stars

Excellent service

Excellent service. Good offers. Fast payment and lovely staff

29 January 2026
Unprompted review
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Reply from Posh Pawn

We thank the Client for their 5 star review.

Rated 5 out of 5 stars

Welcoming & friendly

Welcoming, friendly &helpful I found the hole experience relaxed & would 100% recommend

25 January 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

We thank the Client for their 5 star review.

Rated 5 out of 5 stars

Great experience

Great experience. Quick valuation and turnaround and quick money transfer. Lovely helpful staff Thank you!

21 January 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

We thank the Client for their 5 star review.

Rated 5 out of 5 stars

First time using this company

First time using this company, excellent service and timing.
Would not hesitate to recommend.
Lynn

23 January 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

We thank the Client for their 5 star review.

Rated 5 out of 5 stars

Excellent professional company …

I have dealt with this delightful company before. My comments now have not wavered from my original of excellent. They are beyond and above excellent. Marta was the member of staff I dealt with just before Christmas. Faultless deliver down to a cup of tea! And worried that we were (my husband and myself) were using the tube to get back home! Highly recommend. My experience was in December 2025 but cannot get calendar to accept .

23 January 2026
Unprompted review
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Reply from Posh Pawn

We thank the Client for their 5 star review.

Rated 2 out of 5 stars

I thought the people who are not good at using online banking may use your shop to try to get money while many of banks buildings were closed

Although Bazaar the term existed I was not allowed to make my important items price by myself.
However, something British brands got price even I did not agree was better than nothing.

21 January 2026
Posh Pawn logo

Reply from Posh Pawn

Thank you for your review and we are sorry you were not happy with the outcome, however the items were appraised by our in-house specialists, and we cannot take customer opinion on value.

Our valuations are based on the current market condition, taking into consideration the secondary values and availability, our pricing and valuations are competitive, and we stand by the prices offered.

Rated 5 out of 5 stars

Very kind and helpful staff and…

Very kind and helpful staff and service. Highly recommended. Richmond branch. George street

I was served by Justin and Kathy.

19 January 2026
Unprompted review
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Reply from Posh Pawn

We thank the Client for their 5 star review.

Rated 5 out of 5 stars

Fab Place

Wow, I didn’t expect to get seen so soon and have such an amazing experience, as I just rocked up to the Weighbridge store. Alina went through my many carrier bags of bits and bobs and gave an honest appraisal. Much of my stuff was rubbish but I did have a few bits that I was offered a fair price for. I’m very happy with my experience and would definitely recommend anyone to visit and see if their stuff is worth anything.
Thank you Alina

21 January 2026
Unprompted review
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Reply from Posh Pawn

We thank the Client for their 5 star review.

Rated 5 out of 5 stars

I'd never used a service like this…

I'd never used a service like this before. The ladies were very communicative and helpful regarding what I could and couldn't bring to the party so to speak! Highly recommend. Be warned though the handbags they have for resale are very appealing ! Thank you again Chelle 🩷 x

18 January 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

We thank the Client for their 5 star review.

Rated 5 out of 5 stars

Extremely helpful and knowledgeable…

Extremely helpful and knowledgeable staff, I was offered a great price and payment was quick and easy …would definitely visit again and happily recommend them

13 January 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

We thank the Client for their 5 star review and look forward to welcoming them back soon.

Rated 5 out of 5 stars

Welcoming staff

Welcoming staff, explained the process and paperwork involved. Sold my items and received the cash immediately. A very straightforward and pleasant visit.

12 January 2026
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

We thank the Client for their 5 star review.

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