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Posh Pawn Reviews 

788
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 191 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are exceptionally helpful, professional, and knowledgeable, making the entire selling and pawning process completely smooth and stress-free from start to finish. Consumers also strongly appreciate receiving very fair and competitive prices for their valuable items during quick, clear, and completely transparent transactions. Some reviewers were not happy with low valuations, noting that they received offers far below their expectations or experienced considerable disappointment regarding specific vintage items. Others felt that offers could have been higher and expressed frustration over lower-than-expected evaluations across various visits.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing team members as exceptionally kind, knowledgeable,... See more

Service

People report high satisfaction with the service, praising the staff for being exceptionally friendly,... See more

Price

Customers consistently note positive experiences with price, highlighting competitive offers and fair... See more

User experience

Users describe positive interactions with user experience, reporting that everything is hassle-free and... See more

Product

Customers had positive experiences with product, noting that items matched descriptions and photos perfectly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kara was courteous, knowledgeable and helpful. She helped me through each stage . Maybe I could have had a marginally higher offer, but I was saved from taking photos, packaging and sending items off... See more

Company replied

Rated 5 out of 5 stars

I have never experienced selling through a pawn shop and was rather tentative at the beginning. I needn't have worried. Kathy (and later one of her colleagues) is clearly very experienced. She managed... See more

Company replied

Rated 5 out of 5 stars

I had a few watches that were gathering dust and not being worn so decided to take them to Prestige In Richmond. Justin was super helpful and it was all done same day from taking them in, having them... See more

Company replied

Rated 5 out of 5 stars

I recently took my Rolex to Posh Pawn to have it resized, and I couldn’t be happier with the service. The staff were professional, knowledgeable, and handled my watch with great care. The resizing was... See more

Company replied


Company details

  1. #6 of 8 best companies in Pawn shop
  2. #39 of 63 best companies in Car finance and loan company
  3. #57 of 111 best companies in Jeweller
  4. #123 of 290 best companies in Jewellery shop
  5. #18 of 31 best companies in Loan agency
  6. #58 of 132 best companies in Watch shop

About Posh Pawn

Written by the company

Prestige Pawnbrokers, widely recognised as Posh Pawn, is one of the UK’s best-known names in luxury pawnbroking and asset-based lending.

Founded in 2008 by James Constantinou, we have built a strong reputation for offering discreet, professional financial services to clients looking to unlock value from their personal assets. Known to many as the stars of Channel 4’s hit television series Posh Pawn, we specialise in providing loans against luxury and high-value assets, helping customers access funds quickly without the need to sell items they may wish to keep.

Our experienced team works with a wide range of valuables, including jewellery, gold, diamonds, luxury watches, designer handbags, fine art, antiques, classic and luxury cars, and other luxury assets. Every valuation is handled carefully and confidentially, with a focus on fairness, speed, and professionalism.

What makes Prestige Pawnbrokers different is our understanding that every customer’s situation is unique. Whether someone needs short-term funding for a business opportunity, extra liquidity during a transitional period, or a fast and secure alternative to traditional borrowing, we aim to provide a straightforward and dignified solution. Pawnbroking offers a flexible way to borrow against assets you already own, and our team is here to guide customers through the process clearly and respectfully from start to finish.

Alongside our lending services, Prestige Pawnbrokers is also known for its expertise in pre-owned luxury goods through Shop Prestige , helping customers buy, sell, and value exceptional pieces across multiple categories.

Buy, sell, loan today with Posh Pawn.


Contact info

Get an Instant Cash offer Today!

We provide a free valuation to sell / loan against your luxury goods.

4.8

Excellent

TrustScore 5 out of 5

788 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(788)

187 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First time visiting the Weybridge shop

First time visiting the Weybridge shop. All staff were very professional an SSC helpful. Thanks to Alina the Store Manager and Appraiser I left happy. Would recommend to my friends

7 January 2026
Unprompted review
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Reply from Posh Pawn

We thank the Client for their 5 star review.

Rated 5 out of 5 stars

Would highly recommend Prestige

Would highly recommend Prestige. Theo was professional and took his time to review my items. They came back with a fair price and the transaction was easy and quick.

31 December 2025
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

We thank the Client for their 5 star review.

Rated 5 out of 5 stars

The experience was seamless with a team…

The experience was seamless with a team that was both welcoming and well-informed. I received my payment immediately. I would certainly return in the future.

30 December 2025
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

We thank the Client for their 5 star review.

Rated 5 out of 5 stars

Straightforward, Professional Luxury Resale Experience

Excellent service from Sharon and the team in their Chelsea store. I sold a Birkin here and they offer competitive prices and are very knowledgeable. They also have great bags on display (Hermes, Chanel) listed far below retail, so keep an eye out for some bargains. Would recommend to anyone and everyone.

26 December 2025
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

We thank the Client for their 5 star review.

Rated 5 out of 5 stars

Great visit

Popped in there with a few broken bits and pieces of jewellery. Everything was appraised and a very fair offer given. Shapthika was super helpful and the experience was relatively quick.
Thanks Shapthika.

30 December 2025
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

We thank the Client for their 5 star review.

Rated 5 out of 5 stars

Amazing service and pricing for my…

Amazing service and pricing for my items at the pawn shop many thanks to Justin Cathy and Rebecca ! Thanks so much for the help.

23 December 2025
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

We thank the Client for their 5 star review.

Rated 1 out of 5 stars

Extremely low payouts and evaluations

Extremely low payouts and evaluations

9 December 2025
Posh Pawn logo

Reply from Posh Pawn

We thank the Client for their review. On this occasion we are unable to establish the background of the review, but we would like to add that all our pricing and valuations are based on the current market condition and are competitive. We hope the Client was able to reach their desired amount privately.

Rated 5 out of 5 stars

Helpful and polite

Helpful and polite

11 December 2025
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

We thank the Client for their 5 star review.

Rated 5 out of 5 stars

An effortless process

An effortless process. Friendly and knowledgeable staff. I was paid instantly. Would definitely use again.

10 December 2025
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

We thank the Client for their 5 star review.

Rated 5 out of 5 stars

Great

Helpful, kind and trustworthy staff.
Easy and efficient to loan/ sell items, amazing items on sale too

8 December 2025
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

We thank the Client for their 5 star review.

Rated 5 out of 5 stars

Had a bag appraised by the Hatton…

Had a bag appraised by the Hatton Garden branch . Lisa was very pleasant had excellent interpersonal skills. kept myself informed throughout the whole process. And made the transaction stress free

9 December 2025
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

We thank the Client for their 5 star review following a recent visit to our Hatton Garden store.

Rated 5 out of 5 stars

Great experience!

Amy was so knowledgeable and made the transaction fast and easy. Would definitely use again. Highly recommended. Was paid instantly.

6 December 2025
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

We thank the Client for their 5 star review.

Rated 5 out of 5 stars

Hi never used this company before but…

Hi never used this company before but after using them I'd recommend them Alina in the store very helpful and polite nothing was a problem for her and I'd definitely use them again

27 November 2025
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

We thank the Client for their 5 star review following a recent visit.

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