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Posh Pawn Reviews 

790
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 194 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the welcoming atmosphere and state that the team handles valuable possessions with great care and professionalism. Visitors note that staff members are extremely knowledgeable, polite, and thorough when explaining valuations and various available options. Reviewers describe the overall purchasing and selling processes as remarkably fast, smooth, and entirely stress-free from start to finish. Though some customers were dissatisfied with the low payouts and disappointing valuations offered for their precious luxury items. A few people also felt dismissed by staff or experienced a lack of professionalism during their store visits.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing team members as exceptionally kind, knowledgeable,... See more

Service

People report high satisfaction with the service, praising the staff for being exceptionally friendly,... See more

Price

Customers consistently note positive experiences with price, highlighting competitive offers and fair... See more

User experience

Users describe positive interactions with user experience, reporting that everything is hassle-free and... See more

Product

Customers had positive experiences with product, noting that items matched descriptions and photos perfectly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kara was courteous, knowledgeable and helpful. She helped me through each stage . Maybe I could have had a marginally higher offer, but I was saved from taking photos, packaging and sending items off... See more

Company replied

Rated 5 out of 5 stars

I have never experienced selling through a pawn shop and was rather tentative at the beginning. I needn't have worried. Kathy (and later one of her colleagues) is clearly very experienced. She managed... See more

Company replied

Rated 5 out of 5 stars

I recently took my Rolex to Posh Pawn to have it resized, and I couldn’t be happier with the service. The staff were professional, knowledgeable, and handled my watch with great care. The resizing was... See more

Company replied

Rated 5 out of 5 stars

My Posh Pawn visit for the second time was dealing with Deanna. She was very nice, polite and helped me pawn a few items. I enjoy going to the Hatton Garden shop. All those shops with beautiful je... See more

Company replied


Company details

  1. #6 of 8 best companies in Pawn shop
  2. #39 of 63 best companies in Car finance and loan company
  3. #60 of 112 best companies in Jeweller
  4. #126 of 291 best companies in Jewellery shop
  5. #18 of 31 best companies in Loan agency
  6. #59 of 132 best companies in Watch shop

About Posh Pawn

Written by the company

Prestige Pawnbrokers, widely recognised as Posh Pawn, is one of the UK’s best-known names in luxury pawnbroking and asset-based lending.

Founded in 2008 by James Constantinou, we have built a strong reputation for offering discreet, professional financial services to clients looking to unlock value from their personal assets. Known to many as the stars of Channel 4’s hit television series Posh Pawn, we specialise in providing loans against luxury and high-value assets, helping customers access funds quickly without the need to sell items they may wish to keep.

Our experienced team works with a wide range of valuables, including jewellery, gold, diamonds, luxury watches, designer handbags, fine art, antiques, classic and luxury cars, and other luxury assets. Every valuation is handled carefully and confidentially, with a focus on fairness, speed, and professionalism.

What makes Prestige Pawnbrokers different is our understanding that every customer’s situation is unique. Whether someone needs short-term funding for a business opportunity, extra liquidity during a transitional period, or a fast and secure alternative to traditional borrowing, we aim to provide a straightforward and dignified solution. Pawnbroking offers a flexible way to borrow against assets you already own, and our team is here to guide customers through the process clearly and respectfully from start to finish.

Alongside our lending services, Prestige Pawnbrokers is also known for its expertise in pre-owned luxury goods through Shop Prestige , helping customers buy, sell, and value exceptional pieces across multiple categories.

Buy, sell, loan today with Posh Pawn.


Contact info

Get an Instant Cash offer Today!

We provide a free valuation to sell / loan against your luxury goods.

4.8

Excellent

TrustScore 5 out of 5

790 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(790)

188 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hi never used this company before but…

Hi never used this company before but after using them I'd recommend them Alina in the store very helpful and polite nothing was a problem for her and I'd definitely use them again

27 November 2025
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

We thank the Client for their 5 star review following a recent visit.

Rated 5 out of 5 stars

Honest and Professional

A very productive visit today.
Received more than I hoped, and wss treated with curtesy and professionalism.
If you are in need of pawnbroking services I would highly recommend them.

25 November 2025
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

We thank the Client for their 5 star review following a recent visit.

Rated 5 out of 5 stars

Had a great experience

Had a great experience. The service was polite and professional and would highly recommend.

22 November 2025
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

We thank the Client for their 5 star review.

Rated 5 out of 5 stars

Mark was awesome

Mark was awesome, super chilled & fair person. He made the whole vintage watch experience effortless. Couldn't ask for more.

7 November 2025
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

We thank the Client for their 5 star review.

Rated 5 out of 5 stars

Great service

Speedy valuation by polite and helpful staff. Payment came through within minutes of completing paperwork

10 November 2025
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

We thank the Client for their 5 star review.

Rated 5 out of 5 stars

Good customer service

Friendly, explained everything very clearly & good customer service

6 November 2025
Posh Pawn logo

Reply from Posh Pawn

We thank the Client for their 5 star review.

Rated 5 out of 5 stars

I was a bit apprehensive at first

I was a bit apprehensive at first, but the staff at Prestige Pawnbrokers soon put me at ease and helped me with everything I needed to know about selling my items.
Five stars every time!

4 November 2025
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

We thank the Client for their 5 star review and please we were able to help them through the sale of your items.

Rated 5 out of 5 stars

Lovely service

Lovely service, very professional and item was even better in person.

3 November 2025
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

We thank the Client for their 5 star review.

Rated 5 out of 5 stars

Great service

Great service, and politeness and helpfulness .
I wouldn't go elsewhere to sell my gold jewellary in Guildford
Thank you!

1 November 2025
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

We thank the Client for their 5 star review following a recent visit to our Guildford store.

Rated 5 out of 5 stars

I went to Posh Pawn today

I went to Posh Pawn today. I had a love lady who served me, was honest and told me what they do to make sure my items were genuine. They came back with a really good offer. I was offered £600 from a jewellery shop. Push pawn nearly double it. I definitely would recommend, and would go back if l needed to.

25 October 2025
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

We thank the Client for their 5 star review and hope to see them again soon.

Rated 5 out of 5 stars

Great experience

Mark was very helpful and informative
and made my visit to the Guildford shop a pleasant experience.

10 October 2025
Unprompted review
Posh Pawn logo

Reply from Posh Pawn

We thank the Client for their 5 star review and look forward to seeing them again soon.

Rated 5 out of 5 stars

Posh pawn top class

Price is very competitive and 10% off for first buyer, it's a good deal.
Next day delivery is a very good point too.
Customer service is excellent.
I am sure I will buy more from them when something catches my eye.

7 October 2025
Posh Pawn logo

Reply from Posh Pawn

We thank the Client for their 5 star review and hope to see them again soon.

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