Inaccessible. Got a "lifetime deal" and scammed. This "bad deal" has made me also not ever trust the "big player" social software sales site whom introduced me to this worthless scam of a service I n... See more
prismdrive.com
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
A year ago uploading files was painfully slow. Today all my files disappeared. The website becomes Error establishing a database connection and some script error What a waste of money and time... See more
PrismDrive wasn't useful right from the start, even though I managed to upload a few GB of files one by one. Then it would stop, only accepting small text files. Current status is XML error mess... See more
Made the mistake of buying a "lifetime deal" hosted by CBS/Gamespot, because I made the mistake of believing all the fake positive reviews excessively posted with 5 stars on CBS/GameSpot's site. Cl... See more
Useless due to upload speed
It says up to 10Gbps upload speed. In reality, it took me half an hour to upload one, 7Mb mp3 song
Low price but practically useless
Bottom line up front: Upload is really slow and very unreliable.
I got a really good offer for lifetime access to Prismdrive. It was so good that I decided just to risk it.
I've been experimenting with Prismdrive off and on for over a year. Whilst I have managed to upload some pretty large files it is a slow, error prone and painful process.
I recently switched to using cryptomator to encrypt uploads with the added advantage that it makes small files, which should be easier and faster to upload.
Best upload speeds I've seen are under 300kb/s (estimated not methodically measured) and that although I have internet access with around 40mb/s upload speed and ping times usually well below 50ms.
I've been able to upload 1.4GB folders - though it took 3 attempts.
Attempts to upload 13.5GB folders failed consistently at about 1.8GB of upload - I suspect there is a limit hard coded.
I worked with a macbook using different browsers (chrome and safari) to login.
I tried uploads at odd hours of the day and night, including especially times with low traffic volumes all to no effect.
My advice: just do not use prismdrive.
Scam artist running Prismdrive
It appears this site is run by a guy named Prasanth Dwivedi who used Storj cloud as his storage provider. He bought a limited amount of space off them, uses an API to link the cloud to his prism drive website, and collects money from poor people through lifetime subscriptions until he runs out space on his Storj account. Don’t buy unless you want to lose your money.
As of this date, it looks like his Storj account was closed and access to all uploaded files is lost.
No Support
No Support, No Service. I have been trying to get an issue resolved for MONTHS without any follow up from them.
Very Poor Product
I understand why they offer a lifetime subscription at a very low cost--it's because it will take a lifetime to upload even a very few documents. This is the worst purchase that I have ever made and strongly recommend against purchasing it.
Please avoid
Please avoid. No app so it can setup auto uploads. Deceptive if not downright illegal refund policy. I got f*cked.
Not a very user friendly product
Not a very user friendly product. I cannot use it for my intended usage of storing photos and videos and was a waste of money
Worked until I had 4.6 tb uploaded
Worked until I had 4.6 tb uploaded, now every upload hangs on "upload indexing " and never upload. This started about 4 months ago. I filed a complaint with the BBB.
Very poor customer support. Sent multible emails to them and have yet to have a reply never answer…
They take your money and never answer multiple emails in this regard.
A year of disappointment
It's been a year since I paid $89 for a 20TB "lifetime" storage and I can't believe that this company is still around. For that fact alone, I will give it 2 stars (and not 1) because MAYBE the company is still trying to gather funds and at least attempt to stand up on it's feet. But having said that, if the company wasn't able to provide a decent service, it should have not opened up to the public. Thus far, seems like and feels like a scam. By the time I finished writing these two lines, I am rethinking whether I give it two starts or just one.
One it is.
Absolute trash and complete waste of money.
Files take about 700 years to upload and then only about 60% actually show up once your done. Even worse the 60% is completely random. You would have to go through files one by one to ever know which ones arent there. I regret this purchase immensely.
It sucks!
It sucks!! I can't even upload a 1TB for over a year. Avoid at all prices - complete waste of time and money.
There is no way this is a real company
There is no way this is a real company, my guess is, it is some amateur programmer living in his mom's basement. Other than being able to upload a few pics, nothing else works, any video over 50mb which is about 12 seconds will not upload and gets stuck at indexing. Don't waste your time with this garbage, fortunately for me it was a sale price so I'm out only $30 bucks but I would not recommend you even spend that much on it!!!
I AM HUMAN..
I AM HUMAN... AND I AM POSTING MY EXERIENCE WITH PRISM DRIVE. I ALSO READ REVIEWS WHICH RATED THEM A (1).
ALSO SAYING THIS IS A SCAM. HMMMM
I JUST PURCHASED ON 10/24/23. I AM NOT TECH SAVVY AT ALL. I HAD TO FIGURE THIS OUT. I HAVE MADE MISTAKES IN TRYING TO FIGURE THIS OUT..
*** BUT I DID - FINGERS CROSSED ***
I HAVE DOWNLOADED 21,937 PHOTOS IT TOOK ME 3 DAYS.
*** YES, I HAD A LOT OF PHOTO INDEXING...I DIDN'T UNDERSTAND BUT AGAIN I FIGURED IT OUT.
HERE ARE THE STEPS I HAD TO FIGURE OUT TO SEE MY RESULTS:
1. I SELECTED "ALL FILES" THEN CLICKED ON...
2 UPLOAD FILES ( BLUISH/ PURPL BUTTON...
3. I SELECTED 1 OR THE OTHE (FILES) OR. (FOLDERS)...
4. I SELECTED FOLDERS...
5. THEN I SELECTED "PICTURES" ...
*** PLEASE HAVE PATIENCE... ***
6. THEN ON RIGHT SIDE YOUR # OF FILES/PHOTOS WILL APPEAR
7. THEN THE UPLOAD STARTS...
8. YOU WILL SEE A BLUISH 🟣 CIRCLE ...
9. THAT'S DWNLOADN...
10. HAVE PATIENCE... IT MOVES TO THE NEXT FILE AUTOMATICALLY...
12. THE FILE WILL CONTINUE TO READ "UPLOAD INDEXING" ND KEEP CIRCLING...
13. THE VERY END IT WILL READ "NO ACTIVE UPLOADS" - FILES HAVE UPLOADED...
14. THEN WAIT LOTS OF FILES ARE STILL UPLOADING BEHIND THE SCENES ...
15. THEN ALL PHOTOS ARE UPLOADED INTO DIFFERENT 📁...
16. I THEN NOTICED ON RIGHT SIDE THAT I HAVE UPLODED 1.4 GB OF 20TB...
17. I'M VERY EXCITED THAT I DID AND WAITED ... IT DID APPEAR... MY PHOTOS ARE ALL ON...
"PRISM DRIVE"... YAAYYYY
18. I LOOKED OVER MY PHOTO AND EASILY SELECTED AND "DELETED WITH EASE"...
19. I EVEN TRANSFERRED TO A PHOTO TO A MEMORY STICK... YAAAAAAASSSSSSSSS SSS IT WORKED!!!!
20. AMAZON HAVE MADE IT SO EVERYTHING IS IN YOUR HANDS OR DOOR IN 30 SECS...
HOWEVER, THERE ARE THINGS OUT HERE THAT GOES BACK TO THE BASICS...THAT IS PATIENCE...
ENJOY!!!!
Prismdrive is a scam
Prismdrive is a scam. Can't believe that I fell for this garbage. $79 out the window. There is no service, doesn't work on ANY device.
PrismDrive Sucks, docent work
Sucks. I bought 20TB for life yesterday and it docent work. I can never see how much space i have + all uploads stalls at the upload indexing + i can't delete folders. Nothing works. I left it doing night and when i woke up it was still indexing :(
I tried testing on 3 different computers and it was the same on all. I hope they get back to me because other wise i will post every where online that you shouldn't purchase PrismDrive + make a dispute on Paypal where i paid.
I have tried today to get a refund, cancel the order but its very hard to get anyone to replay to me, lets see what happen.
Don't buy this if you want something that works.
Update.
I tried again today several times and upload still dont work. Upload finish but upload indexing will stay indexing for ever. I left it 8 hours last night and it was still indexing and no files was in my server.
Also still can't delete folders or i can not see my server storage. I have 20TB
This is the must bad service i have sean for many years. Normally things like this just works. I have tried many other services and 98% just works but not PrismDrive. Not even able to upload one file to share with a client :(
Friends be aware .....
Friends, I tell you the fact that Prismdrive.com is actually previously Thunderdrive.io ( both are from same scammer team). As Thunderdrive is disappeared similarly Prismdrive.com will be with our precious data. So be aware .....
If you purchased Prismdrive storage via…
If you purchased Prismdrive storage via StackSocial you should contact them to let them know. That I do now and they asked PrismDrive to fix the issue with my uploads and confirm I have 40 TB in my account to use.
PrismDrive doesn't have costumer service as human and no one will check your request.
This is absolute crap
This is absolute crap. I have never been able to upload files completely for past year. No way to determine the status of uploads once navigated away from upload page. There is no option to create support tickets
I purchased a voucher and then upgraded…
I purchased a voucher and then upgraded to the 20 TB option, but got an error when trying to setup my account. I have tried contacting the company several different ways with no luck. I keep getting a message they will contact me when they are back online. Even though I reached out during business hours. I am continuing to get the run around from their automated system.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








