Martin visited us following some damage caused by a floor replacement. Martin, replaced a badly cut plinth done before completing on our property, cutting this pristinely, along with replacing seal su... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We just had Clive (service fitter from Somerset) head over to help with our snags in our new build. Top bloke, really friendly and professional, and went above and beyond to get our kitchen up to scra... See more
Company replied
Martin attended my new build to carry out swapping out some cupboard doors and panels which were damaged on installation by site fitters. He did a great job getting everything done, tidying up as he w... See more
Company replied
We had the lovely Kieran fit our additional kitchen cupboards this morning. He did a fantastic job. Was extremely friendly and courteous. Arrived on time and kept his workspace very clean, also cleani... See more
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Company details
Written by the company
At Paula Rosa Manhattan, we’ve always been committed to the on-going drive for excellence in every facet of our business. With that in mind, we felt it was time to refresh the look and content of our website so that it adequately reflected the progressive company that we pride ourselves on being and the contemporary design and quality of the kitchens we supply.
Contact info
Blenheim Road, Lancing Business Park, BN15 8UH , Lancing, United Kingdom
- 01903 524 300
- customer.care@prmf.co.uk
- prmf.co.uk
Clive is a character
Clive is a character - in a good way!!
Very friendly and personable, efficient and helpful.
6 December 2024
Unprompted review
Reply from Paula Rosa Manhattan
Hi Nadia,
Thank for taking the time to leave us your feedback, I can certainly agree that Clive is a character!
If there is anything we can do you for you in the future, please don't hesitate to contact us.
Kind regards - Dan - Customer Experience
Efficient service
I contacted PR to request information about the kitchen cabinets in our new home. They were very efficient at providing me with the information I needed. The information given was very detailed.
27 September 2024
Unprompted review
Reply from Paula Rosa Manhattan
Hi Gemma,
Thats great to hear, we really appreciate you taking the time out to leave a review, and i'll make sure to share this with the team.
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind regards - Dan - Customer Experience
Very experienced sales team only a…
Very experienced sales team only a small order placed a single photo sent found exactly what I required quick delivery would highly recommend 5*
8 October 2024
Unprompted review
Reply from Paula Rosa Manhattan
Thank you for your 5-star review Steve, means a lot. Please don't hesitate in contacting us should you need anything else. Jayson
Excellent worktop product with prompt…
Excellent worktop product with prompt delivery.
28 August 2024
Unprompted review
Reply from Paula Rosa Manhattan
Hi Mark,
Thats great to hear - im so happy we could provide a quality product promptly for you!
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind regards - Dan - Customer Experience
Great job !
Kevin and George fitted our replacement worktop today. Very pleased with the finish and their professionalism. Kitchen looks great. Everything left clean and tidy, inluding the driveway which was used for cutting. No hesitation in recommending their services.
4 December 2024
Unprompted review
Reply from Paula Rosa Manhattan
Hi Scott,
Many thanks for your feedback for Kevin and George - i'm so happy to hear they treated your property with care and respect and achieved a satisfactory finish!
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind regards - Dan - Customer Experience
Very nice and friendly
Very nice and friendly. Very thorough in his work.
3 December 2024
Unprompted review
Reply from Paula Rosa Manhattan
Hi Lahtisha,
Thats great to hear - I've managed to track down the Service Fitter who visited (Clive) so I'll be sure to share your feedback with the rest of the team.
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind regards - Dan - Customer Experience
Clive went above and beyond for us.
Clive went above and beyond for us.. he done all the work required and extra. Very friendly man. Talked us though every step and what bits he had done. Would recommend him over and over. Was very mindful to inform us off tools and when leaving the property due to having small kids. Like I said just an overall very friendly and professional man who got the job done. Thanks so much
25 November 2024
Unprompted review
Reply from Paula Rosa Manhattan
Hi Terri,
Amazing - thank you so much for taking the time to leave a review, it really makes a difference!
We're so happy with the glowing review for Clive, we've shared it with the team!
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind regards - Dan - Customer Experience
Great service
We experienced a long standing problem with delamination of our doors but this has now been resolved and fitting carried by Kevin.
The service first class and he was excellent to deal with. . The property was built by Bellway Homes and were totally useless in trying to resolve my problem so my advice is don't buy a new house built by Bellway Homes . I recommend a 2nd hand home built by them would be OK as all the problems will have been resolved.
22 November 2024
Unprompted review
Reply from Paula Rosa Manhattan
Hi David,
Thats great to hear - i'm glad we've been able to get everything sorted for you, and that you found the service to be first class, i've already shared this with Kevin and the rest of the team.
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind regards - Dan - Customer Experience
Fantastic job!
Kevin came to do some remedial work in our kitchen. He was very professional, polite and did a fantastic job. He arrived on time, took care and cleaned up afterwards. Would highly recommend.
7 November 2024
Unprompted review
Reply from Paula Rosa Manhattan
Hi Alison, hope you are well.
Many thanks for taking the time to leave a review. It's great to hear that Kevin was so courteous and professional - i'll make sure to share this with the rest of the business.
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind Regards - Dan - Customer Care
Kitchen worktop replacement
Both Kevin and George have been very professional from start to finish. Kevin has identified the issue with the worktop, took all the measurements required for the replacement and arranged a fitting date. Great communication throughout, punctual and very efficient with the replacement.
31 October 2024
Unprompted review
Reply from Paula Rosa Manhattan
Hi Bianca,
Many thanks for taking the time out to leave such a wonderful review.
I'm glad Kevin and George got everything sorted for you, and you found the whole service to be efficient - this is service we strive to deliver!
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind Regards - Dan - Customer Experience
Loose oven now fixed
Clive from PRM came round as he was in the building next door and he came to fix the oven that was slightly loose on the left side and was coming out of the wall an inch or so. He was straight on it and was able to fix the issue within 10 minutes and now I can start using the oven again. He was also able to let me know about another kitchen issue I've got and gave me some very useful tips and advice which was very much appreciated. Thanks Clive
21 October 2024
Unprompted review
Reply from Paula Rosa Manhattan
Hi Jamal,
Thanks for taking the time out to leave us a review - it is very much appreciated.
Im glad Clive was able to fix the issue with your oven, and any other issues you had and you can now enjoy your stunning kitchen.
If there is anything we can do for you in the future, please dont hesitate to contact us.
Kind regards - Dan - Customer Experience
Excellent Happy Customer
Well I wasn't expecting a visit today but what a nice surprise Clive again saved the day and most professional adjusted the plinths and silicone for me and now my kitchen is perfect.
Clive is a asset to your company completes the work to a high standard.
Thank you
21 October 2024
Unprompted review
Reply from Paula Rosa Manhattan
Hi Helen,
Many thanks for taking the time to leave us a review, we really appreciate it - as you can see from other reviews, Clive is certainly a popular member of the team - i'll make sure this is fed back!
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind regards - Dan - Customer Experience
Kevin, George and Clive
Kevin, Clive and George have done a wonderful job replacing our kitchen worktop today. All very professional and job was done super quickly and efficiently. A* Service. Thank you!
15 October 2024
Unprompted review
Reply from Paula Rosa Manhattan
Hi Lucy,
Thats great to hear - i'm so happy to hear that you're satisfied with the works and how professional Kev, Clive and George were for you!
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind regards - Dan - Customer Experience
Would highly recommend Paula Rosa
Would highly recommend Paula Rosa, we recently moved into a new build, we noticed a defect on our kitchen draw, Paula Rosa were quick and easy to contact, they arranged for a replacement draw to be sent out with one of they fitters in less than a week.
Martin came to fit our replacement draw and what a credit to your company, polite, courteous and nothing was to much trouble, he even straightened up a few of the doors while he was here 👍
Thank you 🙏
26 September 2024
Unprompted review
Reply from Paula Rosa Manhattan
Hi Nicola,
Many thanks for taking the time to leave us such a wonderful review.
Im glad you found our service to be speedy and that Martin provided the wow factor!
If there is anything we can do for you in the future, please dont hesitate to contact us.
Kind Regards - Dan - Customer Experience
Have just had a kitchen fitted through…
Have just had a kitchen fitted through Paula Rosa and I am so pleased with it! The fitter Graham did an amazing job!! There were a couple of items had small chips but they were re ordered and replaced within a week!! Would defo recommend!! Excellent service
26 August 2024
Unprompted review
Reply from Paula Rosa Manhattan
Hi Tan Tan,
Thats great to hear, we're so glad you are happy with your new kitchen!
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind Regards - Dan - Customer Care
Clive & Scott kitchen fitters
Clive & Scott the kitchen fitters came to extend our worktop. They did a fantastic job. I found them both lovely chaps and they were tidy and considerate. Thank you
24 July 2024
Unprompted review
Reply from Paula Rosa Manhattan
Hi Stacey,
Many thanks for taking the time to leave a review, we're so glad the worktop replacement went well.
I'll share your thoughts with Clive, Scott and the rest of the team.
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind Regards - Dan - Customer Experience
I need a replacement kitchen door
I need a replacement kitchen door, they had my kitchen details (new build) door was pretty straight forward in receiving the right door. Sales service was great and delivery was on time
12 July 2024
Unprompted review
Reply from Paula Rosa Manhattan
Hi Kevin,
That's great - we're so happy to hear how easy it was to get a replacement door and that you have had a good service.
If there is any thing we can do for you in the future, please don't hesitate to contact us.
Kind Regards - Dan - Customer Experience
Fantastic service from Clive P
Had Clive come to fix a few snags in my kitchen that were left by a developer. Very impressed with Clive’s attention to detail, such a friendly and attentive gentleman who fixed small snags that I didn’t even notice. Really happy with the final product, Clive even had spare parts on the van to change the odd item that I was unhappy with hassle free. Tidied up behind himself and took away all the mess too. Thanks Clive :-)
1 August 2024
Unprompted review
Reply from Paula Rosa Manhattan
Hi Charlotte,
Thats great to hear - we're so pleased that you're impressed with the service!
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind Regards - Dan - Customer Experience
Excellcent service
Had new doors , induction hob , and new oven fitted into new tower unit. Kelvin was very good from start to finish, and the kitchen fitters who came out were all very obliging and professional. I would recommend a visit to there showroom in lancing.
11 July 2024
Unprompted review
Reply from Paula Rosa Manhattan
Hi Steve,
Many thanks for taking the time out to leave us some feedback - we really appreciate it.
I'm happy you've had a such a great experience from start to finish!
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind Regards - Dan - Customer Experience
Great service
Great service, couldn't fault the work. Also tidied my driveway and got rid of the dust before leaving.
1 July 2024
Unprompted review
Reply from Paula Rosa Manhattan
Hi Olivia,
Many thanks for taking the time to leave a review - its great to hear everything went ok, our our Engineer left everything as he found it.
If there is anything we can do for you in the future, please don't hesitate to contact us.
Kind Regards - Dan - Customer Experience
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