Pro Espresso Reviews 

Really fast response and Tim kept us informed went out of his way to deliver before Christmas. The machine is beautiful and, as well as making great coffee, enhances the look of our kitchen.

Purchased the Rocket R Nine One from Tim at Pro Espresso. Didn't think I would get it before Christmas which I was a bit disappointed about but Tim went above and beyond and ensured it arrived Christmas Eve, again like a previous review, using a different courier.
I had already helped a friend set up his R Nine One so it wasn't long before I had set it up and within 4 very bitter shots had dialled it in and was making some great coffee,
I was originally looking at getting the Decent DE1, but after seeing the R Nine One at Tim's I was blown away by what this machine does. The shots I'm currently making at the moment are without doubt the best espresso's I have ever made.
Thank you to Tim and all at Proespresso

Bought the Rocket R Nine One from Pro Espresso and couldn’t be happier with the machine and the service. They delivered it to me quicker than expected and on Xmas eve which involved using different delivery company than usual. Tim also helped me set it up over FaceTime!
If your looking for a pressure profiling machine this is excellent and can’t can’t recommend Pro Espresso enough.

Tim was brilliant very helpful and knowledgeable. Very pleased with our shiny new Rocket Mozzafiato R Fast. The courier used was also top notch. Looking forward to many years of delicious coffee.

Fabulous service from start to finish. Would highly recommend. Thank you
All the best for 2025

Great service

Tim was very helpful with first few days of machine problem

After looking around for a great coffee machine that could be delivered to Northern Ireland I came across Pro Espresso who could deliver to our small part of the uk, everything came on the right date and time they said.
Working for a Northern Ireland family run coffee chain I wanted I home espresso machine and the rocket appartamento TCA is fantastic home machine.

Excellent company to deal with - highly professional and the personal service we received from Tim was 2nd to none
Highly recommended

Excellent service, competitive prices and prompt delivery.

Fast & efficient delivery even here in the Central Highlands of Scotland which may as well be deepest Peru to most suppliers!
Russ even talked me through the set up on the phone when I was little confused (happens easily)
We are loving our Rocket Apartmento & Rocket grinder so much so we have named it Rita :)
Long live Rita Rocket

It's been a long long time since I've experienced customer service this exceptional. From answering my initial questions about the machine to ensuring it was set up in my kitchen, the support has been outstanding. Although there was an issue caused by the delivery company (which was used due to my location and is no longer their partner), the item arrived damaged. However, I received an instant reply to my email, followed by phone calls, and a replacement machine was promptly delivered this was also followed up by phone calls to ensure I was happy, If you're considering a Rocket machine, look no further – the product is fantastic, and the customer care is second to none.

Fantastic communication and top end product. Thoroughly recommend.

Excellent Machine and excellent service, I couldn't have asked for more. From delivery to set up I was guided and supported on my journey to making the perfect coffee!

Couldn’t be more pleased with my experience with Pro Espresso. Amazing customer service with excellent communication. Tim was a pleasure to deal with and kept me updated throughout. Taking delivery was stress free and the icing on the cake. Fantastic service from a fantastic company. Thank you ❤️

Everything I’ve ever ordered from this company has been great. They even let you know when there is a supply issue they even recommend other products even if it means shopping elsewhere. Great company!

Fantastic customer service. Answered many questions and made sure I purchased exactly what I needed. Thanks

Great advice and excellent customer focus. Well done.

Tim was very helpful and informative - delivery quick and really pleased with our new machine. Thank you

Tim is incredibly helpful, replies to email enquiries very quickly