Pro Espresso Reviews 

350
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I've had my Rocket machine and coffee subscription for a little while now and have been really impressed with the whole experience. The machine itself is fantastic, and the coffee I've been rec... See more

Rated 5 out of 5 stars

Fast & efficient delivery even here in the Central Highlands of Scotland which may as well be deepest Peru to most suppliers! Russ even talked me through the set up on the phone when I was little... See more

Rated 5 out of 5 stars

Great company to buy from, excellent communication too. I've been holding back from buying an espresso machine for years, being a died in the wool pour over person. None of the machines I'd sampled ca... See more

Rated 5 out of 5 stars

Excellent is all I can say Was struggling to find a company to send to Northern Ireland, pro espresso had no problem and sent extremely fast. Always there when needed to talk to no matter what time !... See more

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4.8

Excellent

TrustScore 5 out of 5

350 reviews

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4.8

All reviews

(350)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing level of service

This is the second machine i have purchased ,the espresso machine i just bought is an upgrade
The service i have received in the past 2 years has been brilliant ,always there for any tips ,advice and suggestions .Tim has been amazing so helpful ,would highly recommend Pro espresso
Its a shame that i can not upload a photo because the machine is and looks awesome 5******

9 December 2023
Unprompted review
Rated 5 out of 5 stars

Pro Espresso is very good company as…

Pro Espresso is very good company as far as coffee machine concerned I bought Rocket Apartamento of them and I am very happy with the purchase all arrived in brilliant condition had on specifics day delivery so asked Tim if possible and wasn’t a problem at all all sorted very well where start using machine had some leaking contact them and and straight away reply with knowledgable advice to check water container that’s was it so very good experience and recommend anyone who wants to buy proper coffee machine Rocket is amazing machine like ProEspresso who selling it Thank you guys Jarek P

29 September 2023
Rated 5 out of 5 stars

I have just purchased a Rocket…

I have just purchased a Rocket Appatamento and Gionnino grinder from Pro Espresso. I had been looking at the machines for a long time and settled on this one. I contacted Tim for advise before purchasing and asked what he felt set them apart from other companies supplying the machine. He told me that Pro Espressos customer service and delivery were of a very high standard and he certainly kept his promise. Communications were excellent and the machine was delivered on the agreed date by two people to ensure a safe undamaged delivery of my new pride and joy. The machine looks fantastic and the coffee tastes great too!! My Latte art will not be troubling instagram for a while but if I close my eyes I can at least pretend that I know what I am doing.

9 November 2023
Unprompted review
Rated 5 out of 5 stars

Pure bliss

Great experience, I ordered a specific model, which was not in stock, so I had to wait for it to be custom made. I was regularly updated about it, in the mean time i purchased some accessories. Tim was very helpful in explaining the different choices. The machine was promptly delivered in a superb packaging. I had some unsuccessful attempts with too coarse coffee, which was rectified following Tim’s advice. Overall, the Appartamento is a pleasure to look at, easy to use and a real treat once you get the grind settings right. It brings the Italian cafe vibes home and brightens the recent dark, gloomy, rainy weekends and somehow makes the world a better place. I love it! It’s worth every penny and I strongly recommend it, without hesitation.

26 August 2023
Rated 4 out of 5 stars

Rocket Giannino Grinder

When I ordered my new shiny grinder it was showing in stock. But it turned out that the last one had actually gone to a professional cyclist (I can forgive that seeing as I am actually a fan 😉). It took around two weeks for a new one to arrive from Milan but I’m very happy with the service. Communication was excellent, I actually had a call from Tim straight away to explain the situation. Only knocked one star off because of the delay. I will have no issues in ordering from Pro Espresso in the future. Grazie mille 🙏🏼

12 September 2023
Rated 5 out of 5 stars

Came on time and on price

Came on time and on price. The only error was that my special delivery instructions had not been given to the driver who arrived at the wrong address and needed to phone to gain access

8 September 2023
Rated 5 out of 5 stars

Would highly recommend

Communication with Tim was fantastic, any questions they knew the answers to.
Was quick and easy delivery, very pleased with my order. Would recommend to anyone looking to buy a new coffee machine.

28 August 2023
Rated 5 out of 5 stars

A Game Changer

I thought my La pavoni was special but the Rocket Apartmento TCA has taken my coffee journey to another level, if that wasn’t enough Tim kept me in touch all the way through and he also sent me some Free coffee beans.
A FANTASTIC EXPERIENCE 👍

24 September 2023
Unprompted review
Rated 5 out of 5 stars

5* Excellent Experience

Excellent service from Tim at Pro Espresso, who was very informative regarding the choice of machine we will be using in our new showroom. Tim was responsive to our enquiries and kept us up to date with the two-man delivery service, which was also excellent.

Our machine came well packaged, and upon opening was even better than we hoped for.

We are very pleased with our purchase, and the overall service offering from Pro-Espresso.

Highly recommended!

2 August 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service for the purchase of an Appartmento. I did have a machine related issue and Tim and associates ensured a repair within 48 hours. Really impressive customer service

20 July 2023
Unprompted review
Rated 5 out of 5 stars

Exemplary Customer Service

Tim and Pro Espresso have been exemplary throughout - an easy to navigate website, and clear, instant replies to any queries, and fantastic product (coffee machine made to order in Italy). I was concerned the machine would not arrive in time for my husband’s birthday but Tim ensured everything was here the week before. Above and beyond what I would expect and we have already ordered some accessories from you, for our new coffee machine. Thank you so much.

3 August 2023
Unprompted review

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