This brand has exceeded my expectations in every way! Their Nourishing Shampoo and Conditioner have made my hair soft and silky, while their Flawless Finish Foundation provides perfect coverage. Highl... See more
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They sell LV fragrances claiming it to be original. After recieving the product its obvious its not an original one but instead a copy. After contacting customer service they told me its told in the p... See more
Company replied
I am so pleased with the level of customer service Prokare has offered me. Reasons why I would recommend Prokare: - call if products are unavailable (refund asap if required) - offer alterna... See more
Company replied
I ordered Victoria secret body mist and i have just received coloured water Only coloured products are sold with no fragrance nothing Kindly acknowledge my refund as your products are nothing but... See more
Company replied
Company details
Written by the company
We are Delhi NCR based wholesellers of professional hair & beauty products. Our presence in Salons and beauty products industry for last 30 years has given us an insight into the huge potential of professional products market in India nad neighbouring countries, Prokare’s seal of authenticity is our guarantee that the products sold on the site are 100% Authentic and only sourced directly from brands or their authorized distributors.
Contact info
500, Ground Floor, 201301, Noida, India
- 8810434325
- admin@prokare.in
- prokare.in
2.9
Average
91 reviews
Replied to 90% of negative reviews
Typically replies within 1 month
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Reply from Prokare
Thanks Jit, appreciate your feedback
Nice
Was able to buy my desired product for haircare from Prokare which not available elsewhere.Happy for the experience
2 July 2023
Reply from Prokare
Thanks Rama, appreciate your feedback
Broken Lid of Bottle
The shampoo bottle i received had the lid broken and little amount of the shampoo was missing from the top part of the bottle.
2 July 2023
Reply from Prokare
Apologies, we shall offer you 15 percent discount on next purchase as a token of compensation.
I paid for express delivery but it…
UPD 2. Today express delivery change the date again! One more day for delay. So the standart one takes 3-4 days, but the express - at least 7. Well done!
UPD according on reply down below.
After such "kind" words of course i will never place my order again!
It's so unprofessional to speak with your customers in such way!
i was your customer for more then a year and i sent friends to you but i'll let them all know that the workers in this shop are not nice anymore. the delivery is not fast as it was before.
i suspect that the shop completly changed -
*There is no connection in whatsapp with so lovely workers which always help and nicely respond as it was before.
*There is no option to pay on delivery anymore.
*They charge double price for express delivery knowing that express is impossible (and it's only 9h by bus from the shop to my place btw).
*They charge extra money in plus to orders now.. who knows why..
PS all products you can find in many shops, some of them even in Amazon! and delivery is free! I was your customer because you located pretty near and delivery was fast. but not anymore.
good luck with your "amazing professional" work!
**************************************************************
I paid for express delivery for the first time (usually the standart one if fine) but it takes longer then standart one and more stressfull because i had to stay at home all day long because delivery tracking showed that my order is in my town and will be delivered during the day. But today it shows delay for 2 more days.
Why i buy products in this shop even if the products are much expensive than in any other shops PLUS this shop charges some extra money on order which makes prices even higher PLUS paid delivery? Not because of i'm stupid but because i get my order on 4th day with normal delivery.
Now i feel realy stupid.. i paid double and after 4 day i still didn't get my order..
Something has changed with this shop and i will think twise if i use this shop or better to do it somewhere else.
4 July 2023
MRP is 450.00 but charged 530.00
MRP is 450.00 printed whereas you have charged 530.00 each
This is unfair.Last purchase you charged 450.00.
19 June 2023
Reply from Prokare
Price increased by Loreal Professional, New MRP is 530
Professional products collection is Great
Professional products collection is not avaialble in open amrket and thats where they score. Genuine products and good service, i recommend Proakre.
26 June 2023
Unprompted review
Reply from Prokare
Thanks Kanti Bhai
Don't buy - expired and incorrect items shipped.
The absolute pits. Ordered two bottles of the same aftershave. One of the products received was not what I ordered. One bottle had already reached its expiry date by when it reached me. This after they charged a bomb for the shipping costs. BUY AT YOUR OWN RISK (which is quite high by the way)!!
2 July 2022
Unprompted review
Reply from Prokare
Can you kindly share your order details (Order ID or cell ph number) we cant find any order by SBB Geneva
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