Very easy to deal with. The purchase process was simple and intuitive to follow. Nadia was very helpful and lovely to talk to. She was speedy and clear with communication leaving no room for confusion... See more
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My experience has been mixed with property solutions group after long wait times for answers. All made a lot easier with the fantastic help of Nadia who has been a constant contact with me with any is... See more
Company replied
I’ve been working with Josh from PSG on a new property purchase, and he has been brilliant throughout. He’s been incredibly responsive, helpful, and professional at every stage. I genuinely can’t faul... See more
Company replied
We are currently dealing with PSG and have specifically been dealing with Harriet and Josh. Both of them have been lovely. Very helpful with great communications from the start. They’ve been reassurin... See more
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Company details
Written by the company
A single source of property services to the legal industry
Contact info
Suite 3 and 4 Flight House, CO6 2NS, Earls Colne, United Kingdom
- 0808 164 6390
- hello@propertysolutionsgroup.co.uk
- propertysolutionsgroup.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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I will never go with these again …
Yes you dealt with my parents esatate yes, and sold at stupid price and we was nevrr spoken to about how you dealt with this sale , has when i spoke with a agent we were never allowed to be told anythink had always go back to you in which we wasnt up dated at all never for replies, you dealt with the house under our noses , sorry if you dnt like my review but there is no lies here at all.
You was dealing with my mums estate so yes this involves you do dnt try make it this doesn't involve you has it does. I'm allowed a opinion and this is true to my knowledge .
And yea i was with you , you dealt with our inheritance zoe thn passes to joah a bloody junior in training ...I will never go with these again nothink but trouble, very rude in emails , offered go in talk wouldn't allow , my mum been passed away nearly 3 years my sister can't get her inheritance they said she has tell thm in writing what she wants for my mum paid good money to these people when she was alive 😢 they made many mistakes on way undercut our inheritance so had wait longer to be rectified no remorse from these people all can say is stay clear if inheritance your dealing with .

Reply from Property Solutions Group
Home Orchard
Joshua was such a magnificent help to me as I started my property buy journey! I couldn't have been given anyone better to help me through all the questions and anything IT that I needed a bit of encouragement with - Josh, is a real Gem! Nothing I asked was too much trouble for him. Josh provided me with Outstanding customer service, truly Exceptional! Sorry, it has taken me this long to write my review. The 10th June is a memorable date to me - as I received the phonecall from Josh, letting me know my property offer had been gladly accepted! The best day ever! Joshua, you helped me in such a calm and confident way, that I felt taken care of every step of the way. I am so grateful to you, so friendly and cheerful in your approach with me, that I felt truly blessed. A Huge thank you to you, Joshua! Well done!

Reply from Property Solutions Group
Josh was very accommodating
Josh was very accommodating, patient and kept calm where he could have been snappy. So thank you for working through a few complications and looking for solutions!

Reply from Property Solutions Group
I’ve been looked after by Jake who was…
I’ve been looked after by Jake who was very professional with the service he was providing, his prompt replies and assistance in any queries got the ball rolling a lot quicker for me

Reply from Property Solutions Group
A professional and efficient service.
Having been let down and abandoned by a previous estate agent, it has been heartening to have the energetic and proactive service provided by Tom Mattock, aided by Rebecca and Alison. Communication has been frequent, useful and friendly and problems have been solved in a practical and realistic way to achieve a successful sale.

Reply from Property Solutions Group
The dream team
Property Solution Group is truly a standout company, and working with them has been an absolute pleasure. Gary and Barry are incredibly engaging individuals who bring a wealth of expertise, energy, and professionalism to every project. Their passion for their work is evident in every interaction, making collaborations seamless and enjoyable.
The entire team at Property Solution Group is exceptional—dedicated, knowledgeable, and committed to excellence in all that they do. Their approach fosters a supportive and efficient working environment, where partners feel valued and appreciated. They don’t just meet expectations; they exceed them, making every aspect of the process a dream to be part of.
If you're looking for a company that combines expertise with a genuinely positive and engaging approach, Property Solution Group is the perfect choice. Highly recommended!
Cindy MD at Just Clear

Reply from Property Solutions Group
Excellent service from Maddy!
From the very beginning of the process, Maddy at Property Solutions Group has been absolutely amazing. She made what could have been a stressful experience feel smooth and manageable. Her communication has been excellent throughout — always responsive, friendly, and clear. She kept me updated every step of the way and was always on top of everything, making sure things moved forward quickly and efficiently.
Maddy’s professionalism, warmth, and dedication truly stood out. It’s rare to come across someone who genuinely cares and goes the extra mile for their clients, but she absolutely did. I’m incredibly grateful for her support and would highly recommend her (and the company) to anyone looking to buy a property. Thank you again, Maddy — you’ve been a star!!!

Reply from Property Solutions Group
Joshua burr has been brilliant
Joshua burr has been brilliant, to deal with throughout the progress of purchasing a property..
his communication has been brilliant 2nd to none he is very reliable. Highly recommend. Very professional, brilliant.

Reply from Property Solutions Group
The outstanding Jake Leland
My neighbours highly recommended the Property Solutions Group to me saying they were the best! As I'm a repeat customer now (will be selling a 4th property with them next month) I can certainly confirm with them, I too have found Jake Leland to be simply a phenomenal agent his outstanding service is second to none. I felt in safe hands and looked after from day one with Tracy Mifsud constantly working behind the scenes pushing through with even the most difficult of situations.
THANK-YOU!!

Reply from Property Solutions Group
Very poor customer service.
I contacted this company eight days ago and was told they would look into my request and get back to me. They did not. I rang back two days later to be told they would call me back. They did not. I rang them again today. Two minutes later a received a blunt text telling me they could not help.
Not being able to help is acceptable but the poor customer service and lack of communication is not.

Reply from Property Solutions Group
Absolutely Fantastic Service
Telephoned this estate agents who from start to finish of the process were absolutely fantastic. Jake who handled everything as complicated due to vendors awaiting solicitors reply as to families involved replying kept in touch all the way and was superb to say the least. Would highly recommend thankyou

Reply from Property Solutions Group
Highly recommend Joshua Burr
I have been working closely with Joshua burr for a few weeks and he assisted me with my first home , he has been amazing and has helped me and my partner massively I appreciate everything he’s done and he’s been Brillant , I highly recommend him and their services , so easy to work with and always available to contact and reply to emails so fast definitely use them I highly recommend

Reply from Property Solutions Group
Brilliant Service
I have just recently agreed a purchase with Property Solutions Group. They were throughout very professional, right from dealing with my initial enquiry right the way through to sales progression. I would recommend their services to anyone considering them.

Reply from Property Solutions Group
Excellent service
I had never used a Property Solutions company before, so didn’t know what to expect, however dealing with Maddy Evans was an absolute pleasure, Maddy explained everything to me in terms of how the process would work buying a property through them, she was extremely efficient, helpful, polite and understanding. Maddy made sure I was kept informed every step of the way, I can’t thank her enough!

Reply from Property Solutions Group
I recently found a property I wanted to…
I recently found a property I wanted to purchase, turns out property Solutions were handling the sales so I got in touch. The team was absolutely helpful and friendly, ready to answer my ten thousand questions (and I had a lot)
Joshua Burr and Tracy Misfud: thank you, you've been just wonderful.
A real credit to your team.

Reply from Property Solutions Group
Sam's guys did a brilliant job on our bathroom
Brad, Craig and Sam did a fantastic job in upgrading our bathroom. The supplier, Ripples, were very poor in delivering the products to be installed but Sam's guys persevered over a 4 month period and delivered a high quality finish that we're delighted with. Their eye to detail and the attitude of not presenting problems but coming up with solutions made the experience as good as it could have been. I've recommended Sam and the guys to friends and would happily do so again
Great service from Tom Mattock and team
Tom Mattock, gave her great help and advice in selling a property recently. He checked in regularly with us and was always asking if there was anything else he could do to help.

Reply from Property Solutions Group
Exceptionally Responsive
Whilst the buyer’s premium is a little exceptional, I found my experience as a buyer with PSG to be great. I want to give special appreciation to Tracy Mifsud, who was available and supportive throughout with chasing all parties. Tracy always replied quickly to emails and was available on the phone. She was polite, professional, empathetic and supportive throughout a purchase which was stressful at times due to other factors. Thank you!

Reply from Property Solutions Group
I liaised with Joshua Burr for a…
I liaised with Joshua Burr for a property transaction. His customer service and response times were fast & superb.
One of the most pleasant estate agency liaisons for a property transaction in my 25 years of being in the property business.

Reply from Property Solutions Group
Great experience
We have never bought a house in this way before and Maddy made it all the easier. She was quick to respond to all of my questions, she was patient when I pestered her for an update and she absoluty made my day when she called to say our bid was successful. She kept us informed of the progress at every stage and even the handover to the next person we are dealing with has been done in a professional manner. Well done Maddy, thank you for your help thus far and I hope you have a wonderful Christmas and a successful 2025

Reply from Property Solutions Group
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