Property Solutions Group Reviews 140

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Very easy to deal with. The purchase process was simple and intuitive to follow. Nadia was very helpful and lovely to talk to. She was speedy and clear with communication leaving no room for confusion... See more

Company replied

Rated 4 out of 5 stars

My experience has been mixed with property solutions group after long wait times for answers. All made a lot easier with the fantastic help of Nadia who has been a constant contact with me with any is... See more

Company replied

Rated 5 out of 5 stars

I’ve been working with Josh from PSG on a new property purchase, and he has been brilliant throughout. He’s been incredibly responsive, helpful, and professional at every stage. I genuinely can’t faul... See more

Company replied

Rated 5 out of 5 stars

We are currently dealing with PSG and have specifically been dealing with Harriet and Josh. Both of them have been lovely. Very helpful with great communications from the start. They’ve been reassurin... See more

Company replied

Company details

  1. Estate Agent

Written by the company

A single source of property services to the legal industry


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

140 reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Swift and efficient

Great, swift and responsive service from Sophie, thank you!

18 August 2021
Unprompted review
Property Solutions Group logo

Reply from Property Solutions Group

Hi Reuben, thanks for the review. We'll pass on your kind words to Sophie!

Rated 5 out of 5 stars

Thank you to Jake

Thank you to Jake for being professional and efficient with the required documentation requests.
He was very friendly to speak with and provided information about the buying process.
A most pleasant exchange. Many thanks.

29 July 2021
Unprompted review
Property Solutions Group logo

Reply from Property Solutions Group

Hi Nicola, thanks for the review. Pleased to hear that Jake was prompt, friendly and efficient in assisting you, we'll let him know you said thanks!

Rated 5 out of 5 stars

Great service from Sophie and Georgia!

Both Sophie Luckett and Georgia Cannell were excellent in providing us with a quick and easy house offer process. They kept us informed and were really helpful throughout - a credit to Executor Solutions!

29 July 2021
Unprompted review
Property Solutions Group logo

Reply from Property Solutions Group

Hi Jason, thanks for the kind review. Really great to hear that Sophie and Georgia could help you, we'll pass on your kind words to them both!

Rated 5 out of 5 stars

Sophie has been a great help from start…

Sophie has been a great help from start to finish. Happy to answer any questions we had and kept us informed of the processes throughout. Great service.

7 July 2021
Unprompted review
Property Solutions Group logo

Reply from Property Solutions Group

Hi Lucy, thanks for the review. It sounds like Sophie has been a big help to you, we'll pass on your thanks to her. All the best!

Rated 5 out of 5 stars

I found Jake at Executor Solutions to…

I found Jake at Executor Solutions to be extremely helpful - 5 stars ⭐️⭐️⭐️⭐️⭐️

29 June 2021
Unprompted review
Property Solutions Group logo

Reply from Property Solutions Group

Hi Tina, thanks for the review. Great to hear that Jake was able to help you, we'll let him know you said thanks!

Rated 5 out of 5 stars

I have been very impressed with Jake at…

I have been very impressed with Jake at Excutor Solutions. He kept me updated continuously through the process of selling my mums property. He was very helpful efficient, and professional in making the process as easy and smooth as possible. He is a credit to your company.

I would also like to thank Faye for all her help too.

18 June 2021
Unprompted review
Property Solutions Group logo

Reply from Property Solutions Group

Hi Margaret, thanks for the kind review. It's so nice to hear how helpful Jake was to you, and Faye too! We'll let them know you said thanks. All the best to you.

Rated 5 out of 5 stars

Sophie’s service was outstanding!

Sales negotiator Sophie Luckett was professional, swift, friendly and made the start of a recent property purchase simple and straightforward. It was pleasure doing business with you, Sophie. Good luck!

17 June 2021
Unprompted review
Property Solutions Group logo

Reply from Property Solutions Group

Hi Reda, thanks for the kind review. We're glad to hear that Sophie could help you, she's great isn't she! We'll let her know you said thanks.

Rated 5 out of 5 stars

Job well done

Had great communication with Jake in getting a house offer over the line. Thank you for all your help.

17 June 2021
Unprompted review
Property Solutions Group logo

Reply from Property Solutions Group

Hi Sam, thanks for the review. It's great to hear that Jake was so helpful in your house purchase. We'll pass on your thanks to him!

Rated 5 out of 5 stars

Jake has been brilliant

Jake has been brilliant with the purchase of our property - extremely efficient and communication has been great. Thanks Jake!!

11 June 2021
Unprompted review
Property Solutions Group logo

Reply from Property Solutions Group

Hi Jade, thanks for the review. We're pleased to hear that Jake was such a big help to you, we'll let him know you said thank you!

Rated 5 out of 5 stars

Professional service

Professional service. Having recently agreed a sale on a property it was wonderful to receive such a professional and friendly service from Sophie Luckett, the sales negotiator from Executor Solutions. Communication was prompt, professional and helpful, which has made the start of this purchase process all the easier. Thanks Sophie!

9 June 2021
Unprompted review
Property Solutions Group logo

Reply from Property Solutions Group

Hi James, thanks for the kind review. We're so glad to hear about the service you received from Sophie, she's great isn't she! We'll pass on your thanks to her.

Rated 5 out of 5 stars

Jake was very polite and professional…

Jake was very polite and professional in what is an extremely stressful time, thank you Jake

2 June 2021
Unprompted review
Property Solutions Group logo

Reply from Property Solutions Group

Hi Jeny, thanks for the kind review. We're glad to hear Jake was such a big help in making the process less stressful, we'll pass on your thanks to him!

Rated 5 out of 5 stars

I can highly recommend Executor…

I can highly recommend Executor solutions. Jake Leland was friendly, professional and helpful. Great service. Thankyou

24 May 2021
Unprompted review
Property Solutions Group logo

Reply from Property Solutions Group

Hi Nicky, thank you very much for taking the time to review our service. We are thrilled to hear you are happy and will make sure Jake knows!. Many thanks

Rated 5 out of 5 stars

Pleasure to work with!

It’s been a great pleasure dealing with Executor solutions. Sophie Luckett has been the best agent I’ve ever dealt with. Sophie is professional and prompt and makes the whole process easy to understand. Thanks Sophie and Executor solutions.

Best wishes

Matthew Jones

19 May 2021
Unprompted review
Property Solutions Group logo

Reply from Property Solutions Group

Hi Matthew, we are thrilled that you feel you have had a great service and that you have left us a review. Thank you!. We will make sure Sophie knows! Thanks again.

Rated 5 out of 5 stars

Thank you for great service!

I would like to thank Sophie Luckett for all her help dealing with my house purchase. She has been helpful and professional and made the process simple and easy. She was very prompt at responding and happy to answer any questions I had. Thank you for great service!

17 May 2021
Unprompted review
Property Solutions Group logo

Reply from Property Solutions Group

Hi Aimee. Great to hear how happy you felt with the service you received from Sophie. She's a star. We'll let her know and thank you very much for leaving a review!.

Rated 5 out of 5 stars

Danielle Smith at Executor Solutions…

Danielle Smith at Executor Solutions deserves the highest praise. Her actions are timely, insightful, professional and affable.
It is reassuring, in a world where old fashioned values and standards are on the
wane to find at least one professional worthy of that classification.

23 April 2021
Unprompted review
Property Solutions Group logo

Reply from Property Solutions Group

Hi Chris, really good to read your praise of Danielle, how you found the service professional and friendly. Customer service is at the heart of all we do. it is greta to hear that reflected back by a happy customer. Thank you!

Rated 5 out of 5 stars

Danielle has been incredibly helpful at…

Danielle has been incredibly helpful at guiding us through the buying process. Always responding promptly to emails and being incredibly patient. Thanks so much for your help!

23 April 2021
Unprompted review
Property Solutions Group logo

Reply from Property Solutions Group

Hi Ursula. Thank you for your generous review. We are so pleased to read that you felt you had received excellent customer service. Thank you for taking the time to submit a review, it makes a difference to our business. Many thanks!

Rated 5 out of 5 stars

Thank you Sophie Luckett

I would like to thank Sophie Luckett on such a professional job dealing with the due diligence and negotiations on behalf of the sale process.
Always responded to emails in a very timely manner.
I would certainly recommend dealing with executor solutions.
Thanks again

23 April 2021
Unprompted review
Property Solutions Group logo

Reply from Property Solutions Group

Hi Jo. Thank you for the review! We will let Sophie know. We are of course very pleased to hear how happy you are with the service you received. Its all about customer service!

Rated 5 out of 5 stars

Dealt with sophie luckett through the…

Dealt with sophie luckett through the process when she was unavailable danielle smith was available ensuring there was always someone there to help. Very good communication and proactive from both sales negotiators which made the whole process easier and stress free.

20 April 2021
Unprompted review
Property Solutions Group logo

Reply from Property Solutions Group

Hi Chris. We're really pleased to hear you felt the service you received was proactive, well communicated and stress free. We always aim to be! And thank you for taking the time to leave a review. We'll let Danielle and Sophie know.

Rated 5 out of 5 stars

Danielle Smith has been amazing from…

Danielle Smith has been amazing from start to finish.She is both professional and personable a real credit to your organisation.
I really can't rate her highly enough.Think you need a few more stars for her 5 isn't enough!

16 April 2021
Unprompted review
Property Solutions Group logo

Reply from Property Solutions Group

Thank you so much for leaving your review Simon. What a lovely review! We really appreciate your comments but more, we are thrilled you were so happy with the service. Deserving of more than 5 stars! ... absolutely! but only if you think so!. Thanks again.

Rated 5 out of 5 stars

Excellent

Danielle Smith has been nothing but amazing; she kept us in the loop throughout our offer stage, and she is extremely polite and professional.

30 March 2021
Unprompted review
Property Solutions Group logo

Reply from Property Solutions Group

Thank you so much for your generous review Deborah. We are so pleased to hear your descriptions of the service you have received ... and how pleased you are. Thanks again!

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