Very easy to deal with. The purchase process was simple and intuitive to follow. Nadia was very helpful and lovely to talk to. She was speedy and clear with communication leaving no room for confusion... See more
Company replied
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See what reviewers are saying
My experience has been mixed with property solutions group after long wait times for answers. All made a lot easier with the fantastic help of Nadia who has been a constant contact with me with any is... See more
Company replied
I’ve been working with Josh from PSG on a new property purchase, and he has been brilliant throughout. He’s been incredibly responsive, helpful, and professional at every stage. I genuinely can’t faul... See more
Company replied
We are currently dealing with PSG and have specifically been dealing with Harriet and Josh. Both of them have been lovely. Very helpful with great communications from the start. They’ve been reassurin... See more
Company replied
Company details
Written by the company
A single source of property services to the legal industry
Contact info
Suite 3 and 4 Flight House, CO6 2NS, Earls Colne, United Kingdom
- 0808 164 6390
- hello@propertysolutionsgroup.co.uk
- propertysolutionsgroup.co.uk
4.5
Excellent
140 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Fingers crossed the service stays this great!
At this early stage of putting in an offer, and having it accepted, and organising subsequent viewing, Danielle Smith has been a pleasure to deal with. She's really efficient and friendly, making the process less daunting. I am looking forward to completing the purchase quickly with her help.
16 March 2021
Unprompted review
Reply from Property Solutions Group
Hi Catherine, thank you for your review. It can be daunting can't it! We are really pleased you felt you were supported and helped along the way. We will let Danielle know. Thank you again.
Fantastic service from Danielle Smith @…
Fantastic service from Danielle Smith @ Executor Solutions, was very proactive in helping me buy a house, often responded to me at weekends and out of hours. Going the extra mile really helped me to secure the property.
10 March 2021
Unprompted review
Reply from Property Solutions Group
Hi Rhys. It's always great to hear how supported people feel, the difference our service has made. Thank you for letting us know. Its all about customer service, especially important in such a stressful process; buying/selling property. We will let Danielle know and thanks again.
Excellent service
Excellent service, brilliant staff. No job too big or too small. Kudos to Darren Parfitt and the team for always delivering. Smooth running from valuation to completion.
9 March 2021
Unprompted review
witholding my damaging comment
11 June 2020
Unprompted review
Reply from Property Solutions Group
Dear Mr Garuba and mrs Garubova. We are sorry to read your comment and have looked into this. I believe my colleague James has phoned to understand better the circumstances and to resolve any matters that may be outstanding. He informs us that this was put up in error, intended for another company. If this is incorrect please let us know. Wishing you all the best.
Buying a home during lockdown
Thanks to Alison, who made an extremely stressful time bearable by proactively chasing answers to question and keeping me informed throughout the process.
31 May 2020
Unprompted review
Reply from Property Solutions Group
Dear Susan thank you for your review. We really appreciate it. Yes! I can be so stressful. We are very pleased to hear the details surrounding the elements of the service you felt were helpful. We will let Alison know. She will be pleased!
I would recommend this company.they…
I would recommend this company.they were very helpful and always replied straight away to any questions i had
14 May 2020
Unprompted review
Reply from Property Solutions Group
Dear Louise. That was great to read. Thank you so much for your kind words and taking the time to submit a review. More importantly we are really pleased to hear that you feel you had great customer service, service that was helpful and prompt. Thank you.
Great service from Alison
14 March 2020
Unprompted review
Reply from Property Solutions Group
Thank you for the excellent review. We wish you all the best in your new home.
Reply from Property Solutions Group
Thank you for the five-star review. Best wishes in your new home.
Reply from Property Solutions Group
Thank you for the 5 star review. We wish you all the best in your new home.
Excellent professional service very…
Excellent professional service very happy and would be happy to use you guys again many thanks .
Philip
6 March 2020
Unprompted review
Reply from Property Solutions Group
Thank you for taking the time to leave a great review. We wish you every happiness in your new home.
Reply from Property Solutions Group
Thanks you for the Five-star review. We wish you every happiness in your new home.
My house purchase was a difficult one…
My house purchase was a difficult one and solicitors on both sides where causing a stalemate. I dealt with James Pinchbeck at executor solutions and he was the only contact that got things moving. He was a pleasure to work with, very friendly and informative. Although the whole ordeal was a big headache, I couldn't fault James one bit.
19 February 2020
Unprompted review
Reply from Property Solutions Group
Thank you so much for the 5 star review. We're glad we could help keep things moving for you and wish every happiness in your new home.
We were absolutely thrilled to bits with Executor Solutions
We were absolutely thrilled to bits with the service we received from Executor Solutions, nothing was too much for our sales progressor James. He went above and beyond to make everything run as smooth as clockwork, he was always polite and, answered the phone straight away. He got the job done professionally and, explained anything we didn't quite understand. He is a credit to this company and, yes I would definitely use Executor Solutions again and we would reccomend them to anyone. Thanks again for a fantastic service.
11 February 2020
Unprompted review
Reply from Property Solutions Group
Thank you so much for your fabulous review. We wish you all the best in your new home.
Good experience
We bought a property where Executor Solutions were acting for the seller. They were clear and honest in their communications with us and represented their clients’ interests fairly and effectively while moving the process along as swiftly as possible. Alison and her team were friendly and efficient.
11 February 2020
Unprompted review
Reply from Property Solutions Group
Thank you for the five star review. Best wishes in your new home.
Not bad
Not bad. Everyone i spoke to was helpful, they were a little last minute sorting some bits out but would buy via them again
26 December 2019
Unprompted review
Reply from Property Solutions Group
Thank you for kind review and the helpful feedback. We'll use this to improve our service in the future.
James Pinchbeck was excellent
24 December 2019
Unprompted review
Reply from Property Solutions Group
Thank you so much for the 5 star review. We'll pass your feedback onto James.
Great service !
23 December 2019
Unprompted review
Reply from Property Solutions Group
Thank you so much.
Very professional and understanding
23 December 2019
Unprompted review
Reply from Property Solutions Group
Thank you for the lovely review.
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