Proseptic Ltd Reviews 

Friendly, efficient and professional team

From our initial enquiry through to the installation and commissioning of our new tank we can thoroughly recommend Proseptic. We were rather apprehensive about the prospect of changing our old septic tank, but the team at ProSeptic made the conversion virtually stress free.
Tom (Roach) who carried out the initial survey was friendly, knowledgeable and positive. The back office staff, Sarah and Karen, provided us with communications which were helpful, timely and relevant.
The installation team headed by Luke and assisted by Aiden and Kieran were excellent. Nothing was too much trouble. We particularly appreciated their enthusiastic, cheerful, friendly and helpful manner.
The installation was started on the scheduled date, completed on time and to our full satisfaction.

Proseptic made this very difficult and challenging water treatment system installation look easy. From Tom Roach's technical solution and organisation, to the on site works by Nick and Daren, the whole event was carried out very professionally and diligently. I have to give a great deal of thanks and credit to Nick and Daren for the way in which they carried out the works as there was limited space for installation which also had to take all the plant, equipment and materials needed for the works. It ended up as being a bit of a block puzzle and yet Nick and Daren were able to solve this. They were also courteous and informative at all times and left the site (our front drive) almost as if they hadn't been there. I am very pleased I chose Proseptic and would have no hesitation in recommending them.

Fantastic experience with Proseptic

Tom Roach the CEO provided deep off mains drainage expertise and fully understood what was required and got things moving when other firms failed to act because the drainage solution required was extremely challenging.
When it came to implementing the solution he designed and got approved by the EA he introduced Nick Best and Darren who were fantastic. They were given the challenge of installing a new treatment tank and connect this to a bore hole with very tight access and in an occupied home. Nick and Darren were always on time and kept our home and garden clean and tidy despite the disruption. They were always considerate to me, my wife and my dog at all times and focussed on getting the work done as quickly as possible without being intrusive. I was always kept informed and in what was a very horrible situation we felt and knew we were in excellent and experienced hands. They really know their stuff and how to work efficiently.
If you have drainage problems try Proseptic and ask for Tom Roach and suggest he has Nick and Darren do the work.
I highly recommend the Proseptic team if you have drainage issues.....they are the best.

Amazing work. I can’t thank you all enough

The quote was proportionate for the size of the installation and the work was carried out to a high standard.
Nick and Darren went all out (working weekends) to overcome difficulties and meet the tight deadline.
Tom, thank you and well done to your team!

The whole job, from pre-quote tests to execution of the work, was managed professionally.

Very professional and knowledgeable. Kept us informed with every step they made. Managed all aspects of installing our new waste water treatment plant. Nick and Darren took great care of our property and reinstating garden and fence etc. We would highly recommend Proseptic.

Proseptic overcame difficult weather conditions and hidden obstacles in the form of unexpected buried service pipework and cables, completing the work with a minimum of delays, and leaving the site in good condition.

Tom and the team were fantastic. They were really knowledgeable and helpful throughout the process and really happy with the install.

Tom and his team were excellent from start to finish. They get us updated with progress and worked with us all aspects of the Drainage Field install.

Excellent job . All went like clockwork

The whole process was excellent. The initial site inspection by Tom was informative and personable. The communication before the work started and during the 3 days the team was with us was excellent - could not be faulted. Luke and Ross went out of their way to keep us informed of the progress of the job. They left the site tidy and clean.

Amazing team, really worked hard under challenging circumstances and kept me informed throughout. Impressive clean up job at the end as well.

The team were friendly and professional. The work was organised and completed within the time frame we needed. It was helpful to have the planning permission organised by Proseptic too. They guided us through from the original compliance search of our septic tank to the connection to the mains drainage.

Proseptic acted very quickly related to problem we had, & it seems to be OK. Thank you for the prompt response
David

Fantastic team, professional, friendly and efficient. Couldn't recommend them more!

The company dealt with a connection to the main drainage and decommissioning of a septic tank with professionalism. Not only were the team on site friendly, on time and tidy but Sarah in the office surmounted many difficulties for me. Great company and highly recommended.

I found them polite but expensive. It cost nearly £1000 to get to the quote for a new STP and drainage. Even then the quote was £8k higher than the next one we obtained (and which was free). Admin charge for dealing with the EA similarly higher than competitors. Everyone was very polite, efficient and no doubt any work would have been done the same way.