Pup Chic Boutique Reviews 

236
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and unique designs of the products, including harnesses, leads, and other accessories for pets. Many people appreciate the excellent fit of the items and the variety of options available, often finding them perfect for their dogs' needs. Reviewers also highlight the owner's helpfulness and friendly demeanor, noting her willingness to assist with sizing and provide advice. The overall service is frequently described as excellent, with many expressing their intention to purchase again due to the positive experiences. However, some customers mentioned specific suggestions for product improvements, such as the addition of larger or extra front clips on harnesses for lights or tags. A few people also felt that offering plain colors and waterproof fabric options would be beneficial for certain dog breeds and activities.

What people talk about most

Product

Customers consistently note positive experiences with product quality, with many praising the high quality of... See more

Quality

People report positive experiences with quality, consistently praising the high quality of dog accessories,... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness and friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought a couple of harnesses, which I love, they’re such good quality, and the bold colours really pop on my black dog (she has lots of harnesses from lots of different brands). But the multi-use ro... See more

Rated 5 out of 5 stars

Absolutely fantastic small business. I was super happy with my Otter collection, it’s stunning & so very well made ! The customer service I couldn’t fault. Sam kept me up to date the whole process... See more

Rated 5 out of 5 stars

I've made multiple purchases from Pup Chic over the past 3 months and every experience has been perfect. All items (dog accessories and clothing for pet owners) are high quality and look amazing.

Rated 5 out of 5 stars

Fantastic small business that offers so much variety. I started off by buying a mystery box almost 3 years ago and have been addicted ever since, even becoming a pup chic brand rep and attending meet... See more


Company details

  1. #56 of 261 best companies in Pet shop
  2. #41 of 280 best companies in Fashion accessories shop

Written by the company

We offer a selection of accessories and apparel for small to large dogs and their humans. Inspired by you, designed by us. We are a female owned, family run business based in Essex and ship worldwide. We listen to what our customers want and then make it happen. We offer a mixture of pre-made accessories, printed to order clothing and custom dog bandanas and clothing. We have have clothing and accessories for dogs from puppies and chihuahuas to Alaskan Malamutes and Cane Corsos. We started the company in lockdown after we talked about our frustrations of finding quality stylish harnesses for my toy poodle puppy and my sister's Alaskan Malamutes. We think all dogs big and small deserve to be as stylish as the medium sized pooches, so we set up our own company. My sister designs all of our harness collections, we both design our human clothing, I do the marketing and boring business stuff and my mum packs the orders. We really are a family run business who put all of our passion into our products and our customers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

236 reviews

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4.9

All reviews

(236)

42 reviews in the last 12 months

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Rated 5 out of 5 stars

Very happy!

Seller kept in touch, asked me which designs I preferred, item arrived quickly…and it’s absolutely gorgeous! Very happy. Thankyou!!

1 January 2024
Rated 5 out of 5 stars

Excellent service

I ordered a little treat pot from pup chic, item was dispatched quickly and arrived on time. Would buy from them again 😊

6 December 2023
Rated 5 out of 5 stars

Incredible business

Can't say enough great things about Pup Chic and Samantha. Absolutely amazing products, so well made and beautifully designed. We own almost every harness now (only missing two!), Jumpers, jackets, bows, bandanas, leads, mugs, human hoodies and t-shirts. Every single item we have is great I can't fault any of it. And Samantha is fantastic, always happy to answer questions or even help you pick something if you can't decide!
100% my favourite dog business

23 August 2023
Unprompted review
Rated 5 out of 5 stars

Amazing tuff harness!

As much as we love adjustable harnesses I need the tuff clip harnesses for longer outings and to have more control over my dogs. Not only that they're super comfortable for them and clips round their neck instead of over their head which is a bonus. And sloth print 🦥🤭

16 July 2023
Rated 5 out of 5 stars

Excellent choice

The choice of goods at Pup Chic Boutique is excellent - I’ve bought great quality collars, leads and harnesses for both my dogs and I’m delighted with them. When I ordered a collar in the wrong size, there was excellent communication with the company and my problem was resolved quickly. Will definitely shop here again.

19 April 2023
Rated 5 out of 5 stars

Gorgeous home grown and dog centred…

Gorgeous home grown and dog centred business.

Durable and high quality products we are now on our 3rd lead (not through wear and tear) but to keep up on the latest dog fashion for the run/parkway.

We also have a dog bag. Hands free dog walk is the new future and looks of handy pockets for poo bags, treats and human items!

The business owner Samantha is passionate about all her work and overall the care of animals.

It feels good to support a local business that clearly cares.

11 March 2023
Unprompted review

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