Pup Chic Boutique Reviews 229

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their excellent craftsmanship and appealing designs. Many people highlight the staff's helpfulness and friendly demeanor, often going above and beyond to assist with sizing and product choices. However, some customers experienced issues with a collar that repeatedly unclipped, rendering it unreliable. Additionally, a few people mentioned receiving items with an upside-down logo, though this was promptly resolved. Some also suggested improvements like larger front clips for accessories and more plain color options for harnesses.

What people talk about most

Product

Users describe positive interactions with product. Many customers praise the beautiful, well-fitting... See more

Quality

Reviewers mention positive feedback about quality. Customers are delighted with the beautiful products,... See more

Staff

Consumers find staff to be positive, highlighting their helpfulness and friendly approach. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic small business that offers so much variety. I started off by buying a mystery box almost 3 years ago and have been addicted ever since, even becoming a pup chic brand rep and attending meet... See more

Rated 5 out of 5 stars

Absolutely fantastic small business. I was super happy with my Otter collection, it’s stunning & so very well made ! The customer service I couldn’t fault. Sam kept me up to date the whole process... See more

Rated 5 out of 5 stars

I've made multiple purchases from Pup Chic over the past 3 months and every experience has been perfect. All items (dog accessories and clothing for pet owners) are high quality and look amazing.

Rated 5 out of 5 stars

This is my second order from Pup Chic and it definitely didn’t disappoint! the leave-in conditioner is perfect for my double coated dog! the woodland wonderland sailor bow is beautiful and perfect for... See more


Company details

  1. #109 of 265 best companies in Pet shop
  2. #93 of 285 best companies in Fashion accessories shop

Written by the company

We offer a selection of accessories and apparel for small to large dogs and their humans. Inspired by you, designed by us. We are a female owned, family run business based in Essex and ship worldwide. We listen to what our customers want and then make it happen. We offer a mixture of pre-made accessories, printed to order clothing and custom dog bandanas and clothing. We have have clothing and accessories for dogs from puppies and chihuahuas to Alaskan Malamutes and Cane Corsos. We started the company in lockdown after we talked about our frustrations of finding quality stylish harnesses for my toy poodle puppy and my sister's Alaskan Malamutes. We think all dogs big and small deserve to be as stylish as the medium sized pooches, so we set up our own company. My sister designs all of our harness collections, we both design our human clothing, I do the marketing and boring business stuff and my mum packs the orders. We really are a family run business who put all of our passion into our products and our customers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

229 reviews

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Rated 5 out of 5 stars

First class service

First class service. Very friendly. Excellent top. Will be ordering more.

4 October 2022
Pup Chic Boutique logo

Reply from Pup Chic Boutique

Aww thank you so much for your lovely review

Rated 5 out of 5 stars

Obsessed

I adore the fox print. It’s amazing, I’ve bought the full collection and it stands out so well on my dog. The cooling bandanas are brilliant for the hot weather too, that jersey fabric makes it easy to soak and cool my dog down. Just brilliant!

28 June 2022
Rated 5 out of 5 stars

Love it!

Arrived quickly, packaged beautifully. Great size and nice material. Definitely recommend!

22 June 2022
Rated 5 out of 5 stars

Truly amazing!

Absolutely amazing products! Will not be going anywhere else for my border collie pup; fast postage, had one product within a day or 2 of ordering! Would 100% recommend to anyone x

14 March 2022

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