Pure Reviews 101

TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, most reviewers were let down by their experience overall. Many customers found the app to be unsatisfactory, with some feeling it engaged in questionable practices. People frequently encountered issues with the subscription model, noting that the initial membership fee did not unlock meaningful functionality and that additional paywalls were not made clear upfront. Reviewers also reported problems with payments, including unexpected charges to their accounts even after paying for a year-long subscription, and difficulties with refunds. The user experience was often criticized, with people experiencing bans without explanation, a lack of transparency regarding reporting systems, and repetitive profiles that did not lead to meaningful matches. Some customers also mentioned concerns about the price, feeling it was a waste of money due to the limited value and the need to pay more to contact or like anyone. However, some people did find the connections they made on the app to be amazing.

What people talk about most

Application

Users describe negative interactions with the app, with many reviewers calling it a very poor service and... See more

User experience

Clients share negative opinions on user experience, with many reviewers expressing dissatisfaction and... See more

Subscription

Customers express significant dissatisfaction with the subscription process, citing unexpected withdrawals... See more

Payment

Consumers express significant dissatisfaction with the payment process, with many reporting unexpected... See more

Price

Customers consistently note negative experiences with price, with many feeling that the app's pricing... See more

Reviews shaping this summary

Rated 1 out of 5 stars

So I just wanted to put this out there. I always read reviews before downloading any app. After reading these reviews I won’t be downloading the pure app. After seeing they only have 2% on the 5* r... See more

Company replied

Rated 1 out of 5 stars

Pure feels misleading at best. The initial “membership fee” doesn’t actually unlock meaningful functionality — it just gives you the opportunity to spend even more money. Nearly every interaction... See more

Company replied

Rated 1 out of 5 stars

I registered on Pure.app, uploaded a standard profile photo and a short description — that’s all. I paid for a subscription via their website using a QR code on July 9th, 2025. After logg... See more

Company replied

Rated 1 out of 5 stars

Never download this APP. Has you are experiencing the free version they steal money from with the excuse that you have made a membership. Bad review also to Google because they participate on this sc... See more

Company replied



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1.4

Bad

TrustScore 1.5 out of 5

101 reviews

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Rated 1 out of 5 stars

Absolute scam they pay girls to pretend…

Absolute scam they pay girls to pretend to be local and strike up a conversation based on your profile, of course extracting as much money for pure that they can in the process and then when you suggest meeting they disappear never to connect again.

AVOID highly illegal practices-Cost £100 1 month no likes

14 June 2025
Unprompted review
Pure logo

Reply from Pure

Hey there!
Nope, no fakery here — Pure’s been redefining dating for over a decade, building a space for real, playful connections. We’ve got app store approvals and round-the-clock moderation to keep things real.
We do not pay anyone to chat or pretend — all interactions come from real people choosing to connect. There are zero illegal practices involved, and every profile is carefully reviewed.

As for pricing: with a Pure subscription, you’re all set for boundless dating — no sneaky fees, no hidden charges. You can see everyone who’s liked you, set your location anywhere, and use filters to find your perfect match.

Something seem off? Drop us a line at review@pure.app — we’d love to know what made you feel that way and take a closer look.

Rated 1 out of 5 stars

AVOID THIS APP AT ALL COST.

Non-functional app without any people online, the customer support is non existent - they just have an AI who gives very random answers to very detailed and specific questions.

Furthermore, you have to pay before entering (which is OK if your app is functional) but once you paid... you discover there is 0 people on the app using it. It's really a scam.

Then, according to their terms and conditions, if you buy the subscription through their website, you are entitled to a refund within 14 days if you are residing in the EU. I am residing in the EU, but their AI-chatbot will not listen to this and keeps saying I have to tell the app store, while I made it very clear I bought my subscription on their own website.

AVOID THIS APP AT ALL COST.

16 May 2025
Unprompted review
Pure logo

Reply from Pure

Hey! Over 15,000,000 people have downloaded Pure, but some areas still have fewer matches. Tell us where you are at review@pure.app — and don’t forget, you can add geography to your borderless and shameless dating and sext away around the globe.

As for support — we’ve got a full team ready to help. Just reach out directly and we’ll answer all your questions, including your refund request. Let's sort this out!

Rated 1 out of 5 stars

FOR BI***ES

It's just for the girls to find the most handsome and tallest men but if you are a guy you will get nothing and it's the most expensive app out there for dating! Just get another one not this one but the matrix here is strong just the girls get everything and a male doesn't get nothing if he is not in the top percentage of men!

EDIT: Everytime I see their ad on YouTube it makes me hate women.

13 May 2025
Unprompted review
Pure logo

Reply from Pure

Hey there!

We get that dating apps can sometimes feel frustrating, and we understand where you’re coming from. Pure is all about creating a space where everyone can connect, no matter their background or appearance. Being open and respectful towards others goes a long way in making those connections happen.

It’s important to remember that everyone on the app has their own preferences and experiences. We encourage all our members to approach each other with kindness and respect—that’s what makes the community stronger.

If you’d like some tips on how to make the most out of Pure or need help with anything else, feel free to reach out to us at review@pure.app.

Rated 1 out of 5 stars

PURE more like IMPure ❌❌❌❌

PURE is like wrapping a scam in a thin layer of Instagram polish and serving it cold with a side of bots and broken dreams. The app looks fine — until you realize it’s just a pay-to-play cattle market where privacy is a punchline and your wallet is the main course. Half the “users” are fake, the other half act like they just crawled out of a Reddit thread titled “How to Be the Worst Human Alive.” It’s basically Tinder’s sleazier cousin who swears he’s “different” while robbing you blind. If you enjoy wasting money, losing faith in humanity, and getting ghosted by bots programmed in 2013, congratulations — you’ve found your new hell.

21 April 2025
Unprompted review
Pure logo

Reply from Pure

Hiya!

Nope, no fakery here. Pure has been redefining dating for over a decade, building a real space for playful, honest connections. We’ve got app store approvals, tons of happy users, and round-the-clock moderation keeping things real.

All the key features are included in the subscription — you just need a mutual like to match. There are some extras if you want to stand out faster, but they're totally optional. If you ever feel unsure, text us at review@pure.app — we’ll even help you save your money.

If something felt off, tell us! We're serious about protecting our community and fighting scammers — and yep, we’re always working on it.

PURE keeps it real — and so do we. 😉

Rated 2 out of 5 stars

Nice Idea, Terrible Execution

Given 2 stars because the one connection I made on there looks promising, but that connection was made more by luck than judgement.

Pure is an anonymous dating app that, in theory, seems great for hookups and short-term fun, but in practice is barely functional unless you spend a lot (and I do mean A LOT) of money.

It works like this: as with most dating apps, you browse the meat market and "like" people you find interesting. If they find your profile and "like" you back, a match occurs and a chat opens. Exceeeeeeeeeptttt… in practice that doesn't happen, because in order to see who has liked you and therefore more easily like them back you have to pay for a subscription. Problem is, it's expensive, so most people don't bother.

An alternative is paying for "instant chats" - which are £3.29 each or cheaper if you buy in bulk - which allow you to send a message without matching. What typically happens is that this chat - which is on a timer, by the way - is either left unread until it expires, or immediately cancelled by the recipient without explanation, or you are flirted with by a scambot which then tries to sell you crypto, or it turns out that the person with "HORNY, NEEDS HOOKUPS NOW!!!!1!!" on their profile flirts with you until they're bored, then ghosts you.You will have likely spent a minimum of £50 at this point.

Avoid. The likelihood of you making a connection is very, very slim - and I say this as someone who has a prospective relationship on the horizon thanks to this app.

27 March 2025
Unprompted review
Pure logo

Reply from Pure

Hey!
Sorry to hear Pure didn’t hit the mark for you. Just so you know — with a Pure subscription, you’re totally set: no sneaky fees, unlimited likes, see who liked you, set your location anywhere, and use filters to find people who vibe with you.

Here’s how to get the most out of it:

Write your ad and share what you’re looking for (and a little about you).

Add some pics and what gets you going.

Like as much as you want — the feed never ends.

When it’s a match, you’ll get a timed chat (you can turn off the timer if you both want to keep chatting).

Want to meet people somewhere else? Change your location anytime.

Use filters to fine-tune who you see.

And hey — if you came across any sketchy profiles or creative scammers, please shoot us an email at review@pure.app. We’re always working on making things better and would love to hear from you.

We’ve got your back!

Rated 1 out of 5 stars

Pure Dating Is Awful

Absolute terrible dating app. Full of time wasters that leave the conversation expecting the guys to do all the talking. They say nothing interesting and it's back to square one, again and again. Not a single thing to do here, apart from reading boring adverts from women looking for fun. Most women are ugly, but expect Brad Pitt. The Devil's Bones is useless. Average wait time is about 1 hour. Filters are useless as well. Most women looking for an actual relationship are, guess what?... Overseas. It gets worse! Some of the adverts are censored. They ask you to agree to unblur "so-called" sensitive content. Which isn't sensitive at all. Excuse me, Pure Dating. Isn't this app for 18 and above? Why ask users to unblur content? Feels like a childish game.

This app is not free. Minimum membership is for 1 week costing £9.99 in the UK. You'd be better off throwing your money down the drain. It's probably more fun than you'll have on this garbage.

If you actually value your time and money. Avoid this terrible dating app. Even Tinder's free membership is better than this, and that's terrible as well. But at least it's free.

Pure Dating. Please do not reply to this review with excuses. Your app is pathetic and you should be ashamed of yourselves.

22 March 2025
Unprompted review
Pure logo

Reply from Pure

Hey there! Sorry to hear Pure didn’t quite hit the mark for you. We totally get the frustration and appreciate you taking the time to share your thoughts.

Over 15 million people have downloaded Pure, but we know some places still don’t have a ton of matches nearby. If that’s what you’re experiencing, shoot us a message at review@pure.app and let us know where you are—we’re always working on growing the community in the right spots.

We are working hard to improve match quality and cut down those long wait times in Devil’s Bones. Got questions or want a few tips? Just message us—we’ve got you!

And about the blurred content—yep, Pure is 18+, but we still need to follow platform rules. That’s why some stuff needs an extra tap to view.

We’re not here to make excuses—just to listen, improve, and make Pure better for everyone. And don’t forget: dating on Pure doesn’t have borders. So go ahead, connect and flirt your way around the world.

Rated 1 out of 5 stars

Awful app

Awful app. I’ve signed up twice with different email addresses to check if was an error but as soon as I put I am a female there’s an error and I cannot create an account. Now I’ve been banned and I’ve never even used the app. It’s clearly a scam. Contact through email and they said they cannot tell me why I’m just not allowed to have an account? Makes no sense. But Badoo, POF and Tinder are free and much better!!!

11 January 2025
Unprompted review
Pure logo

Reply from Pure

Hi! We've gone through your case thoroughly, just like we do with every email we receive. Unfortunately, after a careful review and a second look, we found that there were valid reasons for the ban on your account. Breaking the rules leads to a ban forever. There can be no exceptions when we protect our Pure community.

Rated 1 out of 5 stars

God these invasive ads for this…

God these invasive ads for this stupid Ad are ANNOYING as hell

7 January 2025
Unprompted review
Pure logo

Reply from Pure

Hi! We have already notified our tech support — let them know the details at review@pure.app. Soon you’ll return to the world of pleasure.

Rated 1 out of 5 stars

The big dream of a platform for free…

The big dream of a platform for free spirits and sexual fantasies. Of course, this also failed miserably. Either you are inundated with fake profiles or professionals on apps. Or here with this app. Nothing happens. Nothing at all. Really nothing. 😂😂. The site advertises over 15 million downloads. However, these say nothing at all about the actual active users. So this number is irrelevant. It will be the same old problem again: lots of men and few women. Even self-created statistics of 51:49 percent don't help. 😂. I always have to laugh. The app has been struggling with a lot of one-star reviews since 2022. The review function has been deactivated on the Playstore. I wonder why. Price: It doesn't matter if you spend 10 euros a week on nothing. That's 40 euros a month. And to be free without a subscription, you have to pay the same 40 euros a month as with many other dating apps. Far too much for nothing. Really nothing at all. So you'd better stay away from it. Go to Facebook or another Cupid app. You'll also pay 40 euros there. But at least something happens there. As long as they catch you just wanting to have fun. You'll just be deleted. If you have money to burn, I can recommend this app to you.

2 January 2025
Unprompted review
Pure logo

Reply from Pure

Hi!

We appreciate an honest feedback and genuinely sorry your experience with the app was not the best to say the least.

- Keeping Pure safe and free of scammers is challenging task but we work hard to keep the platfrom secure and have a whole team dedicated to moderation. In case you've encountered any fake profiles or professionals on the app, please reach out to us at review@pure.app with specific details so we can investigate and take necessary actions. Be sure, we have zero tolerance for anyone who can potentially abuse the app for scam or spam.

- Regarding the subscription pricing, we believe in fostering a community of genuine individuals who use the app to connect and meet new people, and since we don't do any ads, pricing reflected in our subscription model. If you'd like more information on how to make the most out of Pure, please feel free to contact us at review@pure.app

- When it comes female to male ratio and statistics, the number is an average worldwide, but depending on the location where Pure is not very known, the ratio can be different. We would be curious to know where exactly you tried the app to learn where we can bring more brand awareness.

Thank you!

Rated 1 out of 5 stars

The site is a Money grab and you can…

The site is a Money grab and you can tell right away it’s fake. I signed up at 3 o’clock in the morning was in three minutes. I had three messages from girls that said they were horny in Kelowna Kelowna is a small town. There aren’t any girls up at 3 o’clock in the morning never mind three horny ones. This is obviously a set up and the prices are ridiculous and you’ll never get the girls to meet you. They all say oh I’m more comfortable if we just drop on here which is the same line all the fake sites give you where they have girls that they pay to entice you to use the services that cost money

27 December 2024
Unprompted review
Pure logo

Reply from Pure

Hi!
We’re really sorry about this, scammers are evil. Help us to sort that out: tell us more at review@pure.app. We are working hard to protect our Community and would love to make your experince better.

Rated 1 out of 5 stars

It's ridiculours

My account got immediately banned right after I verified the account and clicked some 'likes'. I didn't even start to chat with ANYONE, for real. So I contacted the cs, and here's the final response I got:
"
Hello,

Sorry we have to upset you — yes, we had to ban your profile, and yes, we had double-checked it. No mistakes. We do not give away the exact reason or situation so that you don't get upset with anyone in particular but we can only suggest you read our guidelines more accurately to see where you have violated the rules. See it here: (sorry, the link cannot be pasted here)

Being respectful towards other members of our community is a total must. If you don't play by the rules — you lose. So, for now, that's a goodbye.

"

I'm okay not using it. There're lots of options out there. But the way they do business and their attitude really pissed me off.

12 June 2024
Unprompted review
Pure logo

Reply from Pure

Hi! We've gone through your case thoroughly, just like we do with every email we receive. Unfortunately, after a careful review and a second look, we found that there were valid reasons for the ban on your account. Breaking the rules leads to a ban forever. There can be no exceptions when we protect our Pure community.

Rated 1 out of 5 stars

Ignoring public health risk

I discovered a person who is currently an active STD carrier is on this app looking for sexual experience. With my experience with this person as his ex partner I can verify he is an active STD carrier with a disease that is highly infectious and it is both bloodbourne and sexual fluid transmitted. These dieases caused our breakup and I am lucky to not be infected. To make the matter worse, the app allow this user continue to be on this app freely knowing he is an STD carrier, putting public health at risk and endanger any person who he might or would be in contact with. These diseases are a national notifiable disease meaning they pose a real threat and danger to the public. This app chooses to assist an infectious person and allow the spearding of some life threathing diseases with no question ask and allowing anyone to be a victim. Please avoid this app as they take no precautionary and immediate action upon learning this serious and urgent matter. Please put your health first and they are other way beside this app to find fun, safe and enjoyable sex without any worrries.

30 October 2024
Unprompted review
Pure logo

Reply from Pure

Hey, thanks for bringing this to our attention. We know this must be frustrating, and we want you to know we take issues of health and safety very seriously. Keeping our community safe is a top priority, and we’re on it.

We’ve already flagged this to our support team, and they’re looking into it. In the meantime, we’d love to hear more details from you so we can handle this properly. Please reach out to us at review@pure.app—we’re here to listen and make things right.

Rated 1 out of 5 stars

Even giving one star is hard

Even giving one star is hard. This app and the costumer service are one of the most horrible I’ve ever encountered. I been on the app a total of 3 days and had many gross men message me continuously . I never responded cause just didn’t want to entertain it. So over the course of 3 days I sparked up a mutual interest with another app user and we were talking getting to know each other.
The member I was in contact with brought up how there is a lot of fake profiles on the dating app and he’s gotten so many girls that offer him sex for money. I had responded how unfortunate that was because sadly it happens more than not nowadays where sexual money is an option. The second I sent that message I was immediately and I couldn’t do anything on the app as it was frozen. Then maybe 30 minutes later my account was banned. I quickly messaged customer service of the app and they were incredibly just rude and degrading and condescending. When I asked what’s going on why my van like I didn’t do 3 like can you please help and taking another look at this and they said that they’re algorithm for breaking guidelines. I said I did not bring any guidelines and they said yes Did we do not allow seeking material gain for sexual. If you don’t follow the rules you lose this is goodbye and I was like what Are you talking about? Wouldn’t listen they wouldn’t even talk to the gentleman I was talking to about a week or so later gentleman I was speaking with and ended up finding me and he was like oh my God you got banned immediately because of the conversation and I was like yeah, Crappy like a prostitute that I was trying to sell myself for money and he’s like what! You were responding to me and I was like I know they wouldn’t hear it. He then told me ho NOTHING happened to his profile and he was never even flagged even though he said the same exact things I got banned and accused of prostitution which is illegal and you can get arrested for.. and nothing at all happened to him. this app should be closed down.

8 August 2024
Unprompted review
Pure logo

Reply from Pure

Hey! So, we’ve carefully reviewed your appeal and given it another look. Unfortunately, we can’t change our decision. Bans are only applied for serious violations to keep Pure safe for everyone — it’s our top priority. Feel free to check out Pure’s rules and policies on our website (just scroll to the bottom of any page). We know this might be disappointing, and we really appreciate your understanding.

Rated 1 out of 5 stars

Banned. No reason.

Hi, real non-SW female user. I've been using the app on and off in the past year, met some great friends. Now tried to come back after a few months. Apparently my account is banned. I enquired with support and got a vague response (they 'cannot give me any details'). I'm quite confident I haven't violated guidelines. Then just repeated that when I asked more.❗️A quick search online on PURE bans and it seems quite a number of women (unpaid users..) have the same experience. App is amazing.But majorly disappointed.

5 July 2024
Unprompted review
Pure logo

Reply from Pure

Hi! We've gone through your case thoroughly, just like we do with every email we receive. Unfortunately, after a careful review and a second look, we found that there were valid reasons for the ban on your account. Breaking the rules leads to a ban forever. There can be no exceptions when we protect our Pure community.

Rated 1 out of 5 stars

Dreadful accused me of cheating

Dreadful accused me of cheating and not paying for one chat, some clever man told me I wasn't playing fair after a recent bereavement excuse me if your app isn't at the top of my mind right now and refund my subscription! Banning me and ignoring has made me report you as spam, you have made it impossible to pay for one chat, you are literally stealing money!

21 June 2024
Unprompted review
Pure logo

Reply from Pure

Hi,
We hear you, and we get that this is frustrating. We’ve already flagged this to our tech support team, but the best way to sort this out is to reach out to review@pure.app with the details. They’ll take a look and see what can be done.

We never want anyone to feel unfairly treated, and if there’s been a misunderstanding, we’d love to clear it up. Drop us a message, and let’s figure this out together.

Rated 1 out of 5 stars

This app is a waste of time

This app is a waste of time. I spend a lot of time updating my profile, choosing clear photos, and following the advice they give to maximize likes and matches. Still, I get almost nothing. There is a major imbalance in the app, and I rarely get a real person to respond to one of my likes. I've given it several tries, but the new features they promise don't make anything easier or better.

10 June 2024
Unprompted review
Pure logo

Reply from Pure

Hi,
We hear you, and we get how frustrating that can be. Our whole goal is fewer scammers and more real matches, so it’s disappointing to hear you’re not getting the experience you were hoping for.

If something feels off, reach out to us at review@pure.app—we’d love to hear what’s going on and see if there’s anything we can do to help. We’re always working to make Pure better. Let’s see if we can turn this around for you!

Rated 1 out of 5 stars

Worse dating app ever

Worse dating app ever . Your info is at risk . The app lets unverified people contact you . Thinking dangerous and to be avoided ….

1 January 2024
Unprompted review
Pure logo

Reply from Pure

Hi,
We take safety seriously! While we don’t have verification at sign-up, you can check if someone’s real by requesting a True Photo (just tap the three dots in chat) or asking for a voice/video message. A quick video call works too!

Also, messages on Pure can’t be copy-pasted, so every chat is real. We’re always working to make things better, so if you have any other questions, hit us up at review@pure.app.

Rated 1 out of 5 stars

Pure App banned/Scam Report to Apple how to…

For anyone having issues with Pure

Let us users take control and collectively report these scamming apps to Apple and remove them from the App Store.

To report scam apps here is a guide on how to report these apps.

How to report scam apps in the App Store

1. Open the App Store on your iPhone.
2. Head to the app you want to report.
3. Scroll down, and tap on the Report a problem option.
4. Select the “Report a scam or fraud” option.

30 November 2023
Unprompted review
Pure logo

Reply from Pure

Hiya! Nope, no fakery here. Pure’s been redefining dating for over a decade, building a space for real, playful connections. We’ve got app store approvals, glowing reviews, and round-the-clock moderation to keep things real. Something seem off? Drop us a line at review@pure.app. We'd love to know what made you feel that way.

Rated 1 out of 5 stars

I am super upset with my experience

I am super upset with my experience. Other reviews say you have to pay to use it which isn’t true you can search and connect for free but there is a paid version. What I’m most upset about is that they ban you if you want to connect on other platforms and if you get banned there’s no warning and lose connection with people you had built chemistry with. I provided this feedback to the team and they didn’t seem to care. Apparently they want to treat their users like children and not let them decide for themselves as adults if they feel safe to connect and continue conversing in a more conducive chat option like telegram. Overall the app was filled horny men and very few women but to the sweet people I did connect with and will never find again, I’m sorry 😞

14 November 2023
Unprompted review
Pure logo

Reply from Pure

Hey! So, we’ve carefully reviewed your appeal and given it another look. Unfortunately, we can’t change our decision. Bans are only applied for serious violations to keep Pure safe for everyone — it’s our top priority. Feel free to check out Pure’s rules and policies on our website (just scroll to the bottom of any page). We know this might be disappointing, and we really appreciate your understanding.

Rated 1 out of 5 stars

Scam App

Not a dating app... Pure scam. You have to pay to access to any feature. Most of the profiles are fake and/ or bots. Don't waste your time and money on this. If possible, and in order to avoid more people getting scammed. Go into Google play store or whatever play store U have, look for pure and flag it as innapropiate app. Let's remove that app from the market.

12 October 2023
Unprompted review
Pure logo

Reply from Pure

Hey! Scammers are the worst, and we’re doing everything to keep them off Pure. Here’s how we’re keeping things safe and sound:

- Our algorithms sniff out dodgy behaviour and give you a heads-up if needed.
- Screenshots? Don't sweat, they're completely disabled. Your profile stays your business.
- Chats and content go poof — gone forever — if one of you deletes the conversation.
- Rule-breakers? Banned for life. No second chances.
- Every profile is legit — ask for a True Photo to check, or hop on a video call to be sure.

Pro tips for staying safe:
- Keep your explicit snaps faceless (tattoos and all).
- Use self-destructing photos/videos.
- Feeling iffy about someone? Report them in the app — we’ll handle it.

Still got questions? Ping us at review@pure.app. We’ve got your back!

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