Pure Reviews 101

TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, most reviewers were let down by their experience overall. Many customers found the app to be unsatisfactory, with some feeling it engaged in questionable practices. People frequently encountered issues with the subscription model, noting that the initial membership fee did not unlock meaningful functionality and that additional paywalls were not made clear upfront. Reviewers also reported problems with payments, including unexpected charges to their accounts even after paying for a year-long subscription, and difficulties with refunds. The user experience was often criticized, with people experiencing bans without explanation, a lack of transparency regarding reporting systems, and repetitive profiles that did not lead to meaningful matches. Some customers also mentioned concerns about the price, feeling it was a waste of money due to the limited value and the need to pay more to contact or like anyone. However, some people did find the connections they made on the app to be amazing.

What people talk about most

Application

Users describe negative interactions with the app, with many reviewers calling it a very poor service and... See more

User experience

Clients share negative opinions on user experience, with many reviewers expressing dissatisfaction and... See more

Subscription

Customers express significant dissatisfaction with the subscription process, citing unexpected withdrawals... See more

Payment

Consumers express significant dissatisfaction with the payment process, with many reporting unexpected... See more

Price

Customers consistently note negative experiences with price, with many feeling that the app's pricing... See more

Reviews shaping this summary

Rated 1 out of 5 stars

So I just wanted to put this out there. I always read reviews before downloading any app. After reading these reviews I won’t be downloading the pure app. After seeing they only have 2% on the 5* r... See more

Company replied

Rated 1 out of 5 stars

Pure feels misleading at best. The initial “membership fee” doesn’t actually unlock meaningful functionality — it just gives you the opportunity to spend even more money. Nearly every interaction... See more

Company replied

Rated 1 out of 5 stars

I registered on Pure.app, uploaded a standard profile photo and a short description — that’s all. I paid for a subscription via their website using a QR code on July 9th, 2025. After logg... See more

Company replied

Rated 1 out of 5 stars

Never download this APP. Has you are experiencing the free version they steal money from with the excuse that you have made a membership. Bad review also to Google because they participate on this sc... See more

Company replied



Contact info

1.4

Bad

TrustScore 1.5 out of 5

101 reviews

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Rated 3 out of 5 stars

Scammers and Pure dating site Update

While PURE has it’s good side it is also a play ground for scammers with the latest scam involving Neosurf tickets and Pay transactions. The tactic is, you will receive a mail requesting a hook up with a WhatsApp no. If you reply to the request you will no doubt receive some nice erotic pictures to get the blood moving and to remove your brain from the transaction. Then you will receive a very cheap price list, which again seems to erase common sense. Now here is where the fun begins. The next mail will contain details of how to proceed with a hook up and the fact that they will only take cash transferred from an app e.g. Neosurf (some of the scammers do not even get the name correct and will call it Neo furst Tickets ) and guess what, yep they want Payment upfront and will ask that you send the payment code first and then they will send you there address. Really! Yes ... and when you question this some will even swear on there mothers head that they are honest and only ask for the cash transfer so you don’t mess them about. All in all if you do send them the code do not be surprised to find yourself waiting for someone that does not exist.

New Scam is the Gold Market.... and beautiful Asian Ladies whom want you to invest with them .... they will even set up a test Meta Tracker account for you to practice on ....and promise high returns... It‘s a rerun of a Scam that was pulled of in Hong Kong 2016-2018 ..Do beware and remember Hongkonglovebaby@... is not what I would consider to be a business email :) ... These beauties usually appear on a Sunday Morning....

21 May 2020
Unprompted review
Pure logo

Reply from Pure

Hi,
We’re sorry — scammers are the worst. Help us crack down on them by sharing details at review@pure.app. We’re working hard to keep our community safe and kick out the fakes.

Scammers keep coming up with new tricks, and we appreciate you calling them out. Our team is always working on better ways to catch and remove them faster.

Pure is for real people looking for real fun, and we won’t stop fighting to keep it that way. Stay sharp out there, and thanks for helping us clean things up!

Rated 1 out of 5 stars

Fake Profiles

I tried PURE few 4-5 times. Simply Put: fake profiles..

4 January 2019
Unprompted review
Pure logo

Reply from Pure

Hi. Oh no! You had a scam problem? Tell us at review@pure.app, and we'll figure out how to cheer you up. We work hard to prevent it!

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