Purebred Kitties Reviews 

668
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 238 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful and kind, answering all questions thoroughly, and providing wonderful support throughout the entire adoption journey. Consumer feedback highlights that the pets arrive looking exceptionally healthy and adorable, and people truly appreciate getting regular updates and photos. However, some people mentioned that their new cats arrived sick, with several customers reporting severe health complications shortly after delivery. Some reviewers were not happy with unexpected communication gaps, noting a frustrating lack of transparency regarding where the animals were actually being shipped from.

What people talk about most

Product

People report ambiguous experiences with product, as customer opinions vary widely. While many reviewers are... See more

Staff

Customers consistently note positive experiences with staff, highlighting helpful and professional... See more

Customer service

Users describe ambiguous interactions with customer service, reflecting a high level of disagreement among... See more

Service

Customers had ambiguous experiences with service, as opinions on the adoption process and communication... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with experiences varying significantly among... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Not sure what to think of this company. I considered purchasing a kitten from them but did not - after I saw the EXACT SAME PICTURE of the cat I liked on another adoption site for $1,000 less. Exact... See more

Company replied

Rated 5 out of 5 stars

So many people helped us bring our kitty home! kim was super amazing. great at communicating even when she wasn’t working! the breeder was also involved helping ease any concerns and answer any questi... See more

Rated 5 out of 5 stars

Communication is the only thing that I think could have been better, the buying process and customer service response times were great but almost always required me to reach out first. They gave us a... See more

Company replied

Rated 5 out of 5 stars

The people of purebred kittens help me find the perfect pure white Main Coon kitten. They were there every step of the way keeping me updated on my kitten from Ukraine. The people of Purebred Kittens... See more

Company replied


Company details

  1. Logistics service
  2. Cattery
  3. Pet adoption service
  4. Pet shop

Written by the company

At Purebred Kitties, we connect you with carefully vetted breeders and manage the entire process from reservation to arrival so you can adopt with confidence, not uncertainty; we were built to solve the real problem of risky, confusing online kitten searches filled with fake listings and poor transparency, and once you reserve a kitten, we coordinate with the breeder, remove it from the market, and handle all logistics to ensure a smooth, secure rehoming—our mission is to make purebred kitten adoption safe, transparent, and reliable by working only with responsible breeders, providing a clear structured process, and managing everything from start to finish so you’re never left guessing and can bring your new companion home the right way.


Contact info

3.9

Great

TrustScore 4 out of 5

668 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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3.9

All reviews

(668)

229 reviews in the last 12 months

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Rated 4 out of 5 stars

I had a good experience

I had a good experience, especially with Beverly pre-adoption. She was informative, transparent, and made herself available for all my questions. And she really answered them; she didn’t fob me off with vague statements. Post-adoption contact was less great, but I just went back to Beverly with my questions. Our kitten is absolutely wonderful, and exactly how they described her!

6 March 2026
Unprompted review
Rated 4 out of 5 stars

Yuki is wonderful

Everything was great! Only odd part was the nanny. The cat was packed in a duffle like carrier and there were language barriers. I wish someone told me that the carrier wasn’t ours to take her home with. I assumed for the cost, the carrier wasn’t included (even a pet store box type) but the kitty is healthy, happy, socializing with our other dogs and cats well. Just grateful I brought my son on the trip or I’d be trying to drive with a loose kitten 2 hrs. BRING A CARRIER.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

The process was seamless from start to…

The process was seamless from start to finish. Great communication including location map for meet up to get our kitten, which made it super easy. Our kitten came home happy, healthy and well mannered. I was a bit skeptical because of all the scams when it comes to purebred kittens, but I have to say all my fears were totally unfounded.

19 February 2026
Unprompted review
Rated 1 out of 5 stars

KITTIES FROM UKRAINE

I had a very concerning experience with this company and feel obligated to warn others. They advertised a kitten with an age that turned out not to be accurate. After I paid the deposit, they informed me that the kitten’s real age was different from what was originally posted. That alone felt dishonest.
What was even more alarming is that at no point did they disclose that the kitten was located in Ukraine. I only discovered this by accident when they sent me a video where people were whispering in Russian in the background. When I questioned them, they initially told me it was in Europe, and only after I insisted, they finally admit the kitten was in Ukraine. They present themselves as a U.S.-based business, but all people in these reviews says the same: KITTIES FROM UKRAINE. They refused to provide clear information about the breeder or the exact location. Once I expressed that I was uncomfortable moving forward under these circumstances, they refused to refund my deposit.

Buyers deserve transparency. Importing kittens from a country currently at war without clearly disclosing that information is extremely concerning. These animals are being transported long distances, exposed to stress and risk, and customers are not properly informed before committing financially. I would not recommend this company at all.

15 February 2026
Unprompted review
Purebred Kitties logo

Reply from Purebred Kitties

Thank you for sharing your feedback,
Paula. We take concerns like this seriously and want to clarify a few important points.

First, we always strive to provide accurate and transparent information about our kittens. In some cases, ages may be updated when we receive the most recent veterinary records from breeders, and this information is communicated to prospective adopters as soon as it is confirmed.

Regarding location, we work with a network of reputable breeders in several countries, including parts of Europe. This is not hidden, and many purebred cats are commonly sourced internationally. All kittens are transported following international pet travel regulations, veterinary checks, and health certifications to ensure their safety and well-being.

We understand that international adoption is not the right choice for everyone. However, deposits are used to reserve a specific kitten and cover administrative and coordination costs, which is why they are generally non-refundable once a kitten has been taken off the market.

Our goal is always to match families with healthy, well-cared-for kittens while maintaining clear communication throughout the process. If you would like to discuss your concerns further, please feel free to contact us directly at adopt@purebredkitties.com, and we would be happy to continue the conversation and work toward a resolution.

Rated 5 out of 5 stars

First Class Experience from beginning…

First Class Experience from beginning to delivery!! First class Adoption Team; great communication; every detail presented was promised. Weekly updates and videos of my kitty from deposit till delivery. My kitty is absolutely healthy, sweet, litter trained and getting spoiled!! He is a majestic beautiful Maine coon boy and he’s definitely a joy to love! Much respect to the breeder; the care and attention shows by my kitty’s behavior! He was spoiled way before he found his foreverhome!! 💝

12 February 2026
Unprompted review
Rated 5 out of 5 stars

2 Perfect Russian Blue Babies

This was the first time I have ever bought kittens on the internet. The experience as a whole was easy and pleasant. The staff would keep in contact with me and sent me videos of my babies. I used the flight nanny option and the flight nanny said my two babies, my Russian Blues, were perfect the whole flight. I highly recommend this company and using the flight nanny. I would use them again.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

My purchase was smooth and care free

My purchase was smooth and care free. After being scammed out of a kitten weeks before, they made me feel comfortable and answered all my questions. Highly recommended. Will only be adopting from them.

14 January 2026
Unprompted review
Rated 1 out of 5 stars

The PURfect scam!!!!


On January 28, 2025, I placed a deposit with Purebred Kitties for a Russian Blue kitten. The required deposit was $1,400 and described as non-refundable. To date, the company has received a total of $2,400 from me and I do not have a kitten.

After payment, I was told I would receive photos and videos of the kitten within a few days. I did not receive any updates for nearly two weeks. After following up, I was sent a very brief video.

I observed inconsistencies on the company’s website regarding kitten ages and birthdates. In at least two instances, kittens listed with the same birthdate reflected different ages. Another listing showed an age that did not appear to align with the stated birthdate.

The company later informed me that my kitten was ready for international air delivery and provided a proposed arrival time. However, I was asked to finalize the remaining balance before receiving:
Complete vaccination records
Veterinary health documentation
Pedigree papers
Airline name
Air waybill (tracking) number
Written explanation of the air transport and cargo.

Additional concerns include:

A large “non-refundable” deposit required upfront

Requests for additional payment prior to providing standard documentation

Inconsistent or unclear information regarding kitten listings:
Communication occurring primarily via text message from unnamed representatives

Limited transparency regarding the international shipping and import process.

Delays in responding when documentation was requested.

Given the combination of inconsistent listing information, lack of documentation, request for additional funds prior to verification, and limited transparency regarding transport details, I have serious concerns about the legitimacy of this transaction.

Whatever amount of money you give this company, they’ll keep it and go silent. A scam operation at its best.

28 January 2026
Unprompted review
Purebred Kitties logo

Reply from Purebred Kitties

Hi Kristin,

We take this review very seriously and would like to clarify a few important points.

At Purebred Kitties, we are not a scam. We are an established business and have successfully placed many kittens with families.

Our policies are clearly communicated prior to reservation:

The deposit is required to reserve a specific kitten and remove it from availability.

The deposit is not “gone.” It is held as a stored credit on the client’s account and can be used toward reserving another kitten in the future.

The full adoption fee and air delivery must be fully paid at least 48 hours before departure in order to finalize arrangements.

We also offered the option of self pick-up at our airport, where the remaining balance could be paid at pickup.

We understand that adopting a kitten is a significant decision, and we strive to maintain transparency throughout the process. If there are any outstanding concerns, we encourage direct communication so we can address them promptly.

You may reach us at adopt@purebredkitties.com
so we can assist you further and work toward a resolution.

Rated 5 out of 5 stars

Amazing kittens available

Amazing kittens available! Aquired my kitten for valentines day. Surprise to see that they are potty trained, they are playful and well kept! Highly recommend if you're looking for a specific bred or just an amazing kitchen!

14 February 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful experience!

It was wondeful to have total communication the entire time along with weekly updates on Uran (renamed Blue!). I never had to wonder or worry, and the payment was seamless. We had some issues with scheduling the flight but it was remedied immediately. Blue got here without a problem in perfect health 🥰

One thing I will say: I did ask if I could get him in March and was told twice it would be fine. They cant keep the kittens after they show up in Delaware at 16 weeks old, so I had to make super quick adjustments to my schedule since I got him 3 weeks earlier than I thought I would. Otherwise, great experience.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Maine coon

I have adopted 2 Maine coons from purebred kitties and it’s always a very smooth process from beginning to end, and I will always go through them when getting any more kittens. Just amazing!

12 February 2026
Unprompted review
Rated 4 out of 5 stars

Better communication

I wud have liked more communication in the process. I had to text to get information and it wasn't given. I was told I would get pictures and videos of his progress and never did. I also would have loved to know more about the breeder. I didn't know my cat was coming from out of the country. I thought this was a US based company. That being said the specialist was very informative. I love my cat. The pick up went smoothly and there was more communication there.

7 February 2026
Unprompted review
Rated 5 out of 5 stars

We wanted a Maine Coon pure bred but…

We wanted a Maine Coon pure bred but local breeders did not have much available at the time, that’s when we found purebred kitties. They were great. Everything happened pretty fast and when our boy arrived he was happy and healthy and well socialized. Could not be happier with how everything turned out. A seamless experience.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Marie is a great person to purchase a…

Marie is a great person to purchase a kitty from I remember buying my first Sphynx from her in 2022 and he is still healthy to this day. The Oriental I just recently purchased is happy and healthy as well 10/10 recommend going through Purebred Kitties!

11 February 2026
Unprompted review
Rated 5 out of 5 stars

We had a great experience from start to finish with Purebred…

We had a great experience with Purebred. From start to finish my experience was great. The staff were very helpful and always answered quickly on any questions I had. When my cat arrived he is healthy and well taken care of. This was the first time I have used Purebred and will definitely use them again in the future.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

I had a fabulous experience

I had a fabulous experience. I was hesitant at first, especially because there's always a risk with kittens flying, especially overseas and through a broker (who doesn't directly breed the cats). I read the reviews and since they were largely good, took a chance. My kitten came from the Ukraine, and I was well aware of this. They were highly professional, refunded me for a test I decided I didn't want. Sent photos as promised, answered questions and kept in constant contact.

There were three parts of the experience which could have improved. One, the photos of the parent cats were not legitimate (ChatGpt flagged this for me and I later confirmed). As my kitten was fixed and for a pet, this did not deter me. Second, the pickup experience was a little chaotic and stressful as there were many pickups happening that day and I was receiving texts and communication while I was trying to drive to the location. This should have happened earlier, for sure. Thirdly, the food they provided was generic, and not what the kitten was used to. I did not know this until I opened the bag of food on the listing. This gave him a little initial food aversion because once we put his regular brand out, he gobbled it up. If I had known it was generic, I would have opened it sooner and we could have avoided some soft stool and weight loss.

Otter than that, I received a very handsome, healthy and clean kitten. Granted, I've only had him three weeks, but I would definitely use Purebred Kitties again. Understand the health of your kitten largely depends on the BREEDER, not the broker. I've researched my breeder and can confirm she raises cats in a healthy, ethical manner (fixed).

19 January 2026
Unprompted review

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