Do not buy from here! Order number 204-3858975-7410709 My son purchased the Marcy HG 5000 multi gym. When the gym turned up one of the pieces was badly bent. After numerous attempts to con... See more
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Do not buy from here! Order number 204-3858975-7410709 My son purchased the Marcy HG 5000 multi gym. When the gym turned up one of the pieces was badly bent. After numerous attempts to con... See more
Company replied
I would give this company a -5 star if could. Paid for item, zero communication- no reply to countless emails/ calls trying to find out about my order. Refunded money without an apology! They have le... See more
Company replied
Purchased Sunday, received email Wednesday regards shipping, not sure what happened to next day shipping! Delivered Saturday with a 2 hour delivery slot. Although daunting, the machine was very easy t... See more
Horrendous- ordered items on 21st March stating delivery in 2-3 days. They happily took £210 off me however are now ignoring my emails and I’ve had nothing to say if the items are out of stock / if I’... See more
Company replied
PureFitness & Sports commenced on 1st May 1995 supplying quality home fitness and gym equipment throughout the UK and now into Europe too. Like you, we have a real passion for sports & fitness and our goal is to become the No.1 Fitness & Sports Retailer in the UK and eventually Europe. We aim to do this by providing our customers with the best shopping experience online and un-paralled customer service, we provide leading quality high street brands at great value, affordable prices so that anyone can bring fitness into their home.
Unit 3, Sullivan Business Park, HU3 4TG, Hull, United Kingdom
Communication was excellent prior to delivery. Driver called when 30 minutes away.
Excellent service with very quick delivery would highly recommend.
Screws missing? Package had been dropped? Had to repair metal support on back end so as the stabiliser would fit.
Also packaging was all broken, not impressed.
Would not recommend to anyone?
I have received wrong size of boxing gloves:-( Well, people do mistakes sometimes...
They have shipped the correct pair immediately and I did not even have to send the incorrect pair back. So despite the delay, they really did the most effort for my convenience.
Thank you.
Cannot fault in anyway, excellent all round, solid and sturdy.
Delivered on time. Product excellent but does take time and attention to assemble but this was clear from product spec.
Item received had already been assembled once and was missing several nuts and washers. The item was a sale item but it was never stated that it was second hand ! Very poor !!!
Fast response and communication, excellent service, will happily use again.
BAD BAD I would never use this comapny - what a joke
I simply called and asked for a quote for 3 items, I was never sent a quote I got an email thanking me for my order and saying items would be sent very soon - I NEVER EVER ORDERED anything - I called to speak with the person who said they would send me a quote - she was not about so a man said she would ring me back because I was worried she has processed my request for a quote as an order and im still waiting a week later for a call and then get this email saying thank you for your order - JOKE
Excellent price, great piece of equipment.
Super fast delivery.
Would definitely use this company again.
This review is for the MCL800 exercise bike. The bike is a bit disappointing to be honest. The resistance levels are way too hard. I ski and mountain bike all year round and could only maintain Level 3 resistance out of 10 consistently for a 30+ minute ride. The heart rate monitor is absolutely useless. It consistently goes into the 200+ bpm range which is ridiculous. It's all over the place and just doesn't seem to be able to read your pulse accurately from the grips. The calories burnt is completely off too. I rode for 30 minutes and it said I'd burnt 100 calories. Okay ... then why would I bother torturing myself for 30 minutes to burn off less calories than drinking a can of coke ? I bought this for my mum and I own an expensive elliptical machine that says i burn 300 calories in a 30 minutes period. My heart rate has never gone over 170 bpm on that machine. The MCL800 says I burn 100 calories in 30 minutes when my legs are burning and I'm sweating miles more than on my eliiptical. The programs are almost unusable because the resistance peaks are too high. As I mentioned, I mountain bike in the summer and ski all winter so my legs aren't feeble and yet this machine makes them burn like hell on the lowest settings. Not impressed with this bike. It's only really good to just pedal on the manual settings. The set programs are too difficult, the heart rate grips are useless and the calories burned are very questionable. Good job whoever created this machine!
Ordered Friday afternoon delivered Monday afternoon. The bike was exactly what I had been looking for at a good price. Was easy to build. So far goes well and is very quiet when you work out.
Items delivered promptly and as ordered but badly packed with individual packaging badly damaged.
Needed to replace these on an older total trainer. Took a leap of faith and ordered. Delivered in a couple of days perfect match easily replaced... Delighted old worn out total trainer as new. Many thanks.
I bought my Total Trainer originally from Pure Fitness, and replacement parts as needed. No issues what so ever very pleased.
Amazing service and products with the Marcy range you really can't go wrong very helpful staff and great product backup when you have questions.

Reply from PureFitness & Sports
Ordered the Marcy 5000 multi gym, good price and great product to use. I would highly recommend.
easy to use website lots of offers loads of stuff quick service
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