I always recommend this family run business. I have been using them for a while, I am confident that my stationery will be delivered on time and in perfect condition. Supporting an indie is a lo... See more
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See what reviewers are saying
My first order was for some fountain pen ink, and they shipped it the same day I ordered it, and it arrived the next day. There was a minor issue with one bottle of ink and they replaced it no proble... See more
Quick turnaround time - from order to ship out though the shipping confirmation e-mail could've included the tracking number first time round. Items arrived safely. Extra layers of plastic wrap for in... See more
They have one of the best collection of fountain pens and inks in the UK. Especially if you are looking at TWSBI or DIAMINE products. Very much affordable and the shopping experience has been fantasti... See more
Company details
Information provided by various external sources
**We used to actively use Trustpilot and encourage our customers to review us on it. We have now moved to Feefo. Customers can still write reviews here, but this is not as reflective of our customer experience as Feefo is the active review site we use which sees each customer we have being directly contacted and asked to review their experience with us** . We are an online retailer of pens, pencils, notebooks, inks, refills and accessories. We have been selling stationery online since 2004 and have been quite knowledgable in what we do... some might even say pen experts! We can offer engraving, fountain pen nib customisation and servicing. We are also are one of only a handful of worldwide retailers of Noodler's Ink and TWSBI pens and are real specialists in Pelikan pens.
Contact info
12 Waterside Court, NP20 5NT, Newport, United Kingdom
- info@purepens.co.uk
- purepens.co.uk
4.8
Excellent
3k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
first time customer
quick and prompt delivery, secure packaging - not a drop spilt!
8 July 2019
Unprompted review
Very happy with my purchase
Ordered two Jinhao pens and three ink samples. I am very statisfied! The order came very quickly and all was in good order, and they also threw in some sweets as a present. I will definitely buy from them again!
4 July 2019
Unprompted review
Products were shipped immediately and…
Products were shipped immediately and arrived on time, all products were brand new in their original packaging. No complaints. Prices on this site were more reasonable than others.
14 June 2019
Unprompted review
Brilliant
Amazing quality of the products I received. Everything was packaged extremely nicely and it arrived very quickly. I would definitely buy from here again. Very impressed.
15 May 2019
Unprompted review
Happy Customer!
Very happy with my pen as wanted a pen specifically for shorthand and the pen I purchased is great for this. Price really good, pen lovely and it arrived really quickly.
10 May 2019
Unprompted review
I have used Pure Pens many times and…
I have used Pure Pens many times and the service has never been less than outstanding. I would recommend without reservation.
10 May 2019
Unprompted review
Ordered a bottle of Noodlers Socrates…
Ordered a bottle of Noodlers Socrates and it's lovely. Parcel was properly protected against damage as usual. Very pleased with my order and will return. I can highly recommend Pure Pens. Thank you!
Susanne Johansson
Kalix, Sweden
9 May 2019
Unprompted review
Nibbler Creaper
I purchased the Nibbler Creaper for my son's birthday. The package arrived in plenty of time, the pen is excellent, and the instruction sheet was helpful. Love the ink colours and the reasonable sample prices. Excellent service, would use again.
9 May 2019
Unprompted review
I just received a small parcel of ink…
I just received a small parcel of ink samples, which arrived promptly, and included a free sample ink as well.
The samples were of PurePens own inks, which are all gorgeous, and seem to last longer than other inks. Reasonably priced too.
8 May 2019
Unprompted review
Excellent service!
All the products were safely packed and my order was delivered very fast. The customer service was very friendly and helpful! I'm very satisfied! Thank you!
8 May 2019
Unprompted review
Very reliable
7 May 2019
Unprompted review
I think I've found a new favourite shop.
I am so happy that I found this website. I needed a certain pen and a certain ink and I couldn't find a shop that sold them both (And even then, one of the items was pretty expensive) I managed to get it from here from a good price! It was delivered so quickly, I was very impressed. Even the quality of the mailer they send their items in was quality. I think I've found a new favourite shop.
6 May 2019
Unprompted review
My pen rrived quicly and in good rder.
My pen arrived quickly and in good order.
6 May 2019
Unprompted review
gift
Bought a fountain pen as a gift. Would use this company again. Excellent service, product arrived quickly.
6 May 2019
Unprompted review
Great service:
6 May 2019
Unprompted review
Very happy with my purchase and the…
Very happy with my purchase and the service I received.
5 May 2019
Unprompted review
Fast shipping great prices
5 May 2019
Unprompted review
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