Puretree Cork Reviews 

212
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I originally bought these mats 10 years ago. They were excellent. So when it came to replacement I went back to Puretree. Ordered on a Sunday they arrived on Tuesday!

Rated 5 out of 5 stars

I was looking to replace a thin, old, crumbling, cork bath mat. Ordering was simple, though choosing to collect from the factory nearby was a bit more complicated. The mat is thick and generously siz... See more

Rated 5 out of 5 stars

We purchased the originals harmony cork inspire flooring for our kitchen recently. It was delivered promptly and was easy to fit. We have been incredibly pleased with it so far, it is warm, soft (grea... See more

Rated 5 out of 5 stars

Simply the best quality cork bath mats available. Having tried to replace an ageing cork bath mat, I was becoming frustrated with the quality of those being offered in local stores and through a certa... See more

Company details

  1. Interior designer

Written by the company

Puretree Cork are the biggest quality cork flooring and worktops in the UK. Contact us today for bespoke cork flooring & wall tiles!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

212 reviews

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Hasn’t replied to negative reviews

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4.7

All reviews

(212)

9 reviews in the last 12 months

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Rated 1 out of 5 stars

I’m unable to give a review as I still…

I’m unable to give a review as I still am waiting for your samples .Thanks

22 April 2020
Unprompted review
Puretree Cork logo

Reply from Puretree Cork

Hi Mari, I am sorry you haven't received the cork flooring sample which you ordered. I can see from our delivery schedule it was sent out by Royal Mail 1st class post on the same day you placed the order through the website.

As this is our first knowledge of this issue, I have organised for a new sample to be sent via a tracked courier tomorrow and this will ensure we can get this rectified as quickly as possible.

You will receive tracking details for the sample tomorrow to enable you to track the consignment through the UKMail website.

If you have any queries in the meantime please contact me directly oliver@puretree.co.uk and I will do my best to help.

Oliver Beach
Director
Puretree Cork

Rated 5 out of 5 stars

Great customer service

Great customer service, genuinely helpful advice and really nice products!

17 April 2020
Unprompted review
Puretree Cork logo

Reply from Puretree Cork

Hi Anthony, thanks for your review - we hope you enjoy our products for many years. Kind regards Oliver @ Puretree Cork

Rated 5 out of 5 stars

Good service

Only ordered samples but received promptly and without any issues. Any questions also answered so I hope to order our cork tiles from Puretree.

24 January 2020
Unprompted review
Rated 5 out of 5 stars

generous samples

Fast delivery. Never have I seen samples so generous. This is perfect for any samples and testing I want to try on the fabric before making the purchase.

11 January 2020
Unprompted review
Rated 2 out of 5 stars

I am still waiting for some samples…

I am still waiting for some samples that I discussed by telephone on 31 October-18 days ago!. I previously requested 3 samples which I didn't receive until I sent a further e-mail, which was 3 weeks from my first order! I then phoned to discuss my options and I just asked for 2 small samples for my fitter to assess suitability. I am still waiting for these.
I am hesitant to order from this company due to their inefficiency, although the person I spoke to on the phone was very helpful.

18 November 2019
Unprompted review
Rated 5 out of 5 stars

speedy service, good quality product

Excellent, speedy service with good quality product. My only criticisms were the cost of the postage for a very small item and the amount of packaging around the piece of cork. It was at least three times the length and twice the width of the contents.

12 November 2019
Unprompted review
Rated 5 out of 5 stars

WISE Cork Flooring

I ordered the new WISE Cork Flooring to pick up myself from Exeter. The process was efficiently organised, giving a feeling of confidence in the company. In part I'm giving 5 stars because of the product. The WISE floating floor is brilliant. Carbon negative, based on natural materials, waterproof and easy to work with.

25 October 2019
Unprompted review

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