I was looking to replace a thin, old, crumbling, cork bath mat. Ordering was simple, though choosing to collect from the factory nearby was a bit more complicated. The mat is thick and generously siz... See more
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The samples we received were nice so I went ahead and ordered 2 different products. On arrival 5 out of 35 of the first product were missing and 29 out of 37 of the second product were obviously d... See more
We purchased the originals harmony cork inspire flooring for our kitchen recently. It was delivered promptly and was easy to fit. We have been incredibly pleased with it so far, it is warm, soft (grea... See more
Simply the best quality cork bath mats available. Having tried to replace an ageing cork bath mat, I was becoming frustrated with the quality of those being offered in local stores and through a certa... See more
Company details
Written by the company
Puretree Cork are the biggest quality cork flooring and worktops in the UK. Contact us today for bespoke cork flooring & wall tiles!
Contact info
Western Road, EX4 1EQ, Exeter, United Kingdom
- 01392 849116
- contact@puretreecork.com
- puretreecork.com
4.4
Excellent
207 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Prompt response for a sample which was…
Prompt response for a sample which was of great quality.
13 July 2020
Unprompted review
5 stars!
I love all of the products I ordered - really good quality, fast delivery and nicely packaged
11 July 2020
Unprompted review
Quick and easy ordering and delivery
Quick and easy ordering and delivery, lovely product, all round great service.
8 July 2020
Unprompted review
Incorrect Samples Delivered!
Ordered 3 different & diverse samples of cork to be sent out for a customer.
We received 2 samples of plain cork and none of what was ordered.
So far - would not recommend. Cork quality seemed ok for cork.
7 July 2020
Unprompted review
Very speedy service
29 June 2020
Unprompted review
Pricing is very confusing and doesn't…
Pricing is very confusing and doesn't quite add up.
28 June 2020
Unprompted review
I placed an order - still not arrived
I placed an order, paying for the 2-3 day delivery option, expecting a slight delay given Covid. 10 days later I chased and I was told someone would call me back that day. 3 days later and nothing. Disappointing.
25 June 2020
Unprompted review
Great products and fabulous customer…
Great products and fabulous customer service if things go a little wrong .. highly recommend Puretree
24 June 2020
Unprompted review
Simple prompt samples delivery
23 June 2020
Unprompted review
Very quick delivery of some ordered…
Very quick delivery of some ordered samples. Excellent service thanks.
18 June 2020
Unprompted review
Good size samples
Really good sized samples, and nice quality. Definitely considering
13 May 2020
Unprompted review
Very pleased
Very pleased with my request for samples - speedy response and will use the company when we have moved into our new house.
5 May 2020
Unprompted review
Really speedy delivery under Covid 19
Really speedy delivery under Covid 19 , and a very helpful staff member giving excellent advice , top quality cork tiles, highly recommended
4 May 2020
Unprompted review
Good but expensive products
Samples arrived very quickly. Products look excellent but expensive.
3 May 2020
Unprompted review
Fast delivery and a great product
Fast delivery and a great product. Would recommend.
28 April 2020
Unprompted review
Pure Tree 👍
Very quick delivery, customer service very helpful and above all product is great.
26 April 2020
Unprompted review
I’m unable to give a review as I still…
I’m unable to give a review as I still am waiting for your samples .Thanks
22 April 2020
Unprompted review
Reply from Puretree Cork
Hi Mari, I am sorry you haven't received the cork flooring sample which you ordered. I can see from our delivery schedule it was sent out by Royal Mail 1st class post on the same day you placed the order through the website.
As this is our first knowledge of this issue, I have organised for a new sample to be sent via a tracked courier tomorrow and this will ensure we can get this rectified as quickly as possible.
You will receive tracking details for the sample tomorrow to enable you to track the consignment through the UKMail website.
If you have any queries in the meantime please contact me directly oliver@puretree.co.uk and I will do my best to help.
Oliver Beach
Director
Puretree Cork
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